Jump to content

Refund on faulty prescription glasses for child

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3366 days.

If you need to add something to this thread then


Please click the "Report " link


at the bottom of one of the posts.


If you want to post a new story then


Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 



Recommended Posts



Today I picked up some new prescription glasses for my 6 year old and they haven't even lasted the day. They have sticker type transfers on the arms and it has started to peel off one of the arms already.


I would like to know what my rights are in terms of getting a full refund? I don't want a replacement pair as I feel it is a bad design fault and the same thing would happen again. I also don't like any of the other frames he has in his collection.


Furthermore, a different optician, today, said that they hadn't been fitted properly and my daughter has a sore, red nose from them.


I am not happy about it and would prefer a full refund so I can take my business elsewhere.


Does anyone know if I have a leg to stand on?


Thanks in advance.

Link to post
Share on other sites
  • 2 weeks later...

Hi Egg


Welcome to CAG


Have a read of 12 and 13 in my signature.





Sorry your post has been missed.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...