car finance charges

[thematrix28]

i bought a car on finance

its with british credit trust finance

im in arrears with it due to a change in my work hours

 

i agree to a payment plan but i didnt pay on time with a few payments and only paid half on 1 payment at xmas coz of so many bills and presents

i didnt work my money out so my cash never stretched far enough

 

i had a call from the recovery department who were ok to a point

i asked for a breakdown of the charges which they said they would send a statement

 

the past year its £130 for late and half payments

i think it worked out around £25 each late payment

when i asked for them to show any loss on there accounts to make these charges to me

thats when they became angry

saying i have no chance of that info.

 

i ask why if im paying for charges i would like to know what im paying for so can you justify the charge i got some crap about terms and conditions

i said i was not aware of the late charges they said its all in your T&C i said i dont understand it all

 

im not trying to get out of paying but i would like to know where i stand with the charges they put on me also the finance was for 4 years i only have £1400 left to pay its about 7 months left to settle the debt and i think i may have some late charges from the last 2 years also

[dx100uk]

get reclaiming

 

stick their int rate in D15

 

dx

[thematrix28]

thanks mate but the attached sheet has errors on it going off my microsoft.works se ver 9.0 i got the page to open but not everything is clear is there a info file because the notes are not clear they are very brief can you give me some help on how to use it please if you get a min.

Edited January 18, 2012 by thematrix28
missed a bit out

[dx100uk]

i'll see what i can do

std by...

 

dx

[ims21]

thanks mate but the attached sheet has errors on it going off my microsoft.works se ver 9.0 i got the page to open but not everything is clear is there a info file because the notes are not clear they are very brief can you give me some help on how to use it please if you get a min.

 

Hi

 

dx asked me to drop in.

 

The spreadsheets will not work in MS works.

 

Best thing is to grab yourself a copy of OpenOffice from here

 

A very good office suite and its free. The sheet work in OpenOffice

 

ims

[thematrix28]

thanks for both your help but anothr thing io forgot to add was they said i havent paid the charges as they are put on the end of my settlement so im guessing if i add all the charges up and say it comes to £300 when i end up with just £300 left to pay can i refuse to pay it as they are unfair charges or do i get a slap in the face for doing that lol

[ims21]

Hi

 

The charges are added to the account and interest applied to them. You claim them now and not wait until the settlement.

 

ims

[thematrix28]

grab yourself a copy of OpenOffice from here

 

can you post me a link or what tab header will i find the download link in thanks in advance

[ims21]

Ooops...silly me

 

forgot the link

 

Sorry!

 

http://www.openoffice.org/

[thematrix28]

Opened in OpenOffice now it makes sense and the notes make sense so just to make sure im doing this right put my details in the companys details in account # claim from (is the date the charges started) claim to (last date i was charged) APR

 

ok and from row 20 i just put in the relevent info to all the charges

once ive filled it all in what do i do with it after that will it auto cal. the charges and do i print it and send it to them sorry im new to this form and claiming stuff but you have been most helpful up to now i just need a little bit more

[dx100uk]

claim to will be auto done i think

use the apr from the agreement.

 

then you need to write a letter of complaint/refund please

 

see the notes in my sig.

 

dx

[thematrix28]

Is there any template letters for complaint and refunds in this situation or some guideline type letter i can follow all i can find is for ppi an credit cards any help please

[dx100uk]

no.3. below

 

dx

[thematrix28]

£6286 car price

£1700 deposit

APR 28.5

intrest £2758 on total amount

arrangement fee £480

settlement fee £120

 

here are my charges all in 2010

1st Nov arrears letter fee £25

19th nov arrears letter fee £25

29th nov late payment fee £14.64

19th nov late payment fee £7.69

now 2011

12th JAN notice of default fee £25

29th jan late payment fee £12.66

12th feb notice of default fee £25

 

i took the finance on 19th march 2008 in the key info it mentions charges that are set out in the conditions no one told me about the charges i was just given the T&C to read thats it any one help do i have a case for the charges back if my T&C say there is charges thanks in confused

[dx100uk]

everyones t&c says that

they are PENALTY FEES

 

and as the OFT says

'penalty fees are unlawful.'

 

you REALLY need to read a few thread on charges

try the welcome finance forum

 

all those bar arrangement fee and settlement fee

 

though i cant for the life of me think what that means

pers i'd put them down TOO

but i'll ask ims.

 

dx

[thematrix28]

Ok i sent a letter to them saying along the lines of you have charged me im claiming them back in full with interest

only a court can decide charges and the office of fair trading will step in on my behalf because of the charges.

 

I asked for proof of what the cost are at there end and if they send the evidence ill send it to (OFT) for clarifacation

i give then 14 days to reply that was sent on the 20th jan 2012

ill update you when and if i get a reply and what it says if not ill send another letter giving 14 days to reply if they dont i win by default

also i hear instead of going to court with them there is a court website that you put your details in against a company

and they do the rest you dont have to lift a finger is this true anyone.

[dx100uk]

dunno where you are getting all the crap from

probably a stupid reclaims co website

sreer clear of those, they'll fleece you blind.

 

asadvised you need to follow link 3 in my sig below

 

dx

[thematrix28]

dunno where you are getting all the crap from

probably a stupid reclaims co website

excuse me i got the infomation from your sig number 3 besides the bit about court website which a person from CAB told me about. Your sig 3 states (the OFT) would intervene on behalf of the consumer. They did not state that £12 was lawful - in fact they stated that only a court can decide. "A fair default charge should not exceed a reasonable estimate of certain limited administrative costs which the credit card issuer reasonably expects to incur as a result of default"

 

also Both of our letters give 14 days for a response. Together, these give the banks at least 28 days to settle your claim - an acceptable timescale for a court.

 

i put in for interests your sig 3 states You can claim up to £5000 net of costs and interest and this will not affect the track allocation.

so just a few points to your sig 3 which i put in my letter and you say is all crap unless im reading it wrong or took it out of context

[dx100uk]

I asked for proof of what the cost are at there end and if they send the evidence ill send it to (OFT) for clarifacation

i give then 14 days to reply that was sent on the 20th jan 2012

ill update you when and if i get a reply and what it says if not ill send another letter giving 14 days to reply if they dont i win by default

also i hear instead of going to court with them there is a court website that you put your details in against a company

and they do the rest you dont have to lift a finger is this true anyone.

 

where?

 

dx

[thematrix28]

also i hear instead of going to court with them there is a court website that you put your details in against a company

and they do the rest you dont have to lift a finger is this true anyone.

 

where?

 

dx

 

ok type in google moneyclaim its a goverment website its basically a online court check it out let me know what you think about it

[dx100uk]

MCOL: but there is not enough room to file a ppi nor a charges reclaim POC properly

 

dx

[thematrix28]

i am sure if people call the MCOL helpdesk they will advise on how to do ppi and other money matters i think i need to research a bit more of MCOL as i have only brushed over the surface of it but at least it is there if we need it thanks thematrix28 for bringing light to the MCOL website oh your welcome lol

[dx100uk]

its a very well known website

 

you cant

thats why its done by an N1

 

dx

[thematrix28]

ok so the N1 form gives more space and MCOL dont so it will be ok for credit card company charges and bank charges of late payment fees default fee claims and the cost of N1 and MCOL is the same but MCOL is much easier if you dont need alot of infomation to pass over im sure it can only be a good thing for the smaller claims.

Edited January 26, 2012 by thematrix28
missed a bit