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    • Afternoon all Looking for advice before I defend claim for car tax payment that the DVLA claim I owe £68 from an idemity claimback from my bank and unpaid tax  So brief outline. Purchased car Jan 30th ,garage paid the tax for me after I gave them my card details so first payment £68 out in Feb 24  followed by payment of £31 from March due to end Jan 24 Checked one of my vehicle apps and about 7-10 days later car showing as untaxed? No reason why but it looks like DVLA cancelled it ,this could be because I did not have the V5 and the gargae paid on my behalf but not sure did not receive a letter to say car was untaxed.  Fair enough I set up the tax again staight away in Feb 24  and first payment out Mar 31st , and each payment since has come out each month for £31 , this will end Feb/Mar 2025 so slightly longer than the original tax set up so all good. I then claimed the £68 back from my bank as an indemity refund as obviously I had paid but DVLA had cancelled therefore it was a payment for nothing?  Last week recieved a SJP form dated 29th May stating that DVLA were claiming for unpaid tax and a false indemity claimback which of course is the £68. It also stated that I had received two previous letters offering me the oppotunity to pay that £68 but as I had not responded it was now a court claim that I must admit guilt for or defend. My post is held for weeks at a time from Royal Mail ( keepsafe) due to me receiving hospital tretament at weeks at a time that said I did not receive any previous letters from DVLA. So I am happy to defend this and go to court but wondering what CAG members think? In summary I paid an initial amount of £68 and then a DD of £31 , tax cancelled so I set up a new DD at £31 a month all in the month of Feb 2024, I claimed the £68 back from my bank. DD has been coming out each month without issue and I have paperwork to show the breakdown for both DD setup's plus bank statements showing the payments coming out . The second DD set up has extended payments up to Feb/Mar 2025. DVLA claiming the £68 was ilegally claimed back despite the fact they cancelled the original DD for reasons unknown. Is this defendable ? I will post up documents including the original DD conformations 
    • That doesn't look like clacton ... Former Brexit Party leader Nigel Farage buys coastal home in Lydd-on-Sea WWW.KENTONLINE.CO.UK Former Brexit Party leader Nigel Farage bought a coastal home in the county, it has been reported.  
    • It's not a private road.  It's a small public street (with Resi houses) that leads into and from public road/ highway. The garages have land in front of the doors.  Then there's a yellow line. So there's a clear marker on what is private and what is public.  These people keep parking on the private land side
    • Do you also own land the garages on and the private road? Or is it shared freehold with right of access to all freeholders or why?  Dx  
    • I may try cheap plastic bollards (traffic cones) first just to see if they get moved.  I will look into the cost of fixed bollards.
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Changes at HFO / Turnbull Rutherford – Quarterdeck Law Ltd


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I received letters today from HFO saying that they have passed ' my account' (for which they failed to submit any of the documents I requested) to Roxburghe, Surrey. This is the first letter from them after my last letter in which I warned them that if they continued harassing me I would report them to the OFT.

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This is the letter:

 

NOTICE OF APPOINTMENT

 

Date: 26-01-2012

Account No.

HFO Ref.

 

Dear Mrs.xxxxxx

 

IMPORTANT INFORMATION ABOUT YOUR ACCOUNT

 

We are writing to let you know that we have passed your account to Roxburghe (UK) Limited for administration and all future contact must be made with them. They have a specialist Customer Relations Team that is skilled in dealing with accounts and situations of this type. If you are utilising the service of a third party Debt Management Company, please pass them a copy of this letter and ask them to get in touch with our appointed agents, details of which are listed below.

 

What this means for you:

 

* If you are currently paying your account you do not need to make any changes.

* If you are not currently paying your account, you need to pay the outstanding balance of xxxxxx on your xxxxx account exclusively to Roxburghe.

 

From now on, please direct correspondence and inquiries to oxburghe which is servicing the account on behalf of HFO Capital Ltd:

 

Roxburghe (UK) Limited

PO Box 342

West Byfleet

Surrey KT14 6Y

Telephone: 01932 332027

 

Yours sincerely

 

D H (this is a signature and I could only recognize these two capital letters)

HFO Capital Ltd

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I think it's a safe bet that one or two HFOS staff may move across. HFOS didn't have many UK staff anyway. Maybe the Indian op is to be scuppered as well. Or renamed. After all, the HFO brand has had no 'reputation management', and we've shown that new companies are being set up (but we don't know exactly what for). The house of cards is toppling.

 

HFOS and HFO Capital own the assets, so we need to keep a beady eye on them.

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Interesting, the phone number to ring is

 

Telephone: 01932 332027

 

which is not Indian call centre, those are 0203 made up numbers. not that anyone should call them without carefully recording the call!

Please support CAG and they will support you.

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Looks like HFO Services has all but gone then. Thrown to the wolves.

 

Interesting, they have not complied or responded to my section 10 notice to remove all CRAs marker yet, have lodged dispute with CRAs to investigate.

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Interesting, the phone number to ring is

 

 

 

which is not Indian call centre, those are 0203 made up numbers. not that anyone should call them without carefully recording the call!

 

Which Roxburgh Direct have been using for over three years.

 

http://phoneowner.info/Number.aspx/01932332027

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Presume that you will get one of the normal Roxie 'threat monkeys' then.

 

Hopefully, the complaints against Rox will increase so they loose their license too - not that I want people harassed by them :madgrin:

Please support CAG and they will support you.

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Interesting they have gone back to Roxburgh which was supposed to be a dormant company - is it still in a dormant state or does the name change affect that?

 

HFO/Turnbull Rutherford seem to be in a state... hopefully the relevant authorities are being informed of these changes.

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Interesting they have gone back to Roxburgh which was supposed to be a dormant company - is it still in a dormant state or does the name change affect that?

 

HFO/Turnbull Rutherford seem to be in a state... hopefully the relevant authorities are being informed of these changes.

 

The OFT have an intelligence unit set up to monitor group licences - and obviously the faces behind them.

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