newie in need of advice.

[Amelia-Jade]

thank you i am going to offer 66.83 a moth from 19th did you keep your orginal bank account or set up a new dd with them?

thanks

.

 

I paid by standing order. I set up a new bank account. Please do not give out your card details at all, they will attempt to take the money if you do not.

[daisy72]

hi all,

does anyone have the details for ptpd bank account.

I would like to set up a standing order but saying they dont accept this as a means of payment.

Also do i have to pay the £59.00 default charge.

Thanks again.

[sillygirl1]

No you do not have to pay the default charge, it is out of line with other companies (even Virginmedia only charge £10).

[MARTIN3030]

Have a read here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?201056-Pounds-till-Payday-**/page3

[MARTIN3030]

http://www2.crw.gov.uk/pr/default.aspx

[daisy72]

Dear Natalie,

 

We provide short term loans for 15 days.

 

The credit cycle works as follows:

 

Day 1 - you receive a loan of £300. A repayment reminder is sent before the loan term elapses.

Day 16 - We collect £351, however, if the funds are not available;

Day 17 - a 1st reminder is sent and a £25 administration fee is added and interest accrues at the rate of £3.40 per day until your loan is repaid in full. The loan totals £379.40.

Day 27 - a 2nd reminder is sent and a £25 administration fee is added and interest continues to accrue at the rate of £3.40 per day until your loan is repaid in full. The loan totals £438.40.

Day 61 - the loan totals £554.00 and is passed to our Collection Partner which incurs an additional £138.50 administration fee. The loan totals £692.50.

 

We try to collect your outstanding debt on a regular basis. You may have to pay additional charges to the debt collection agency. Failure to repay a loan will damage your credit record and may result in legal action. Please do not apply if you do not think you can repay the loan on the Repayment Date.

 

If you require a repayment plan for a longer period of time during which the Credit Cycle period will be exceeded, the full overdue

balance needs to be cleared - £554 (at which point the charges are frozen).

 

Please be so kind as to provide the exact dates we can debit your card.

 

--

Kind regards,

 

Evelin Arro

Duty Manager

 

Phone: 0871 705 0000

Fax: 0203 004 0991

 

Email: [email protected]

Web: https://txtloan.co.uk

 

This e-mail is confidential and the information contained in it may be privileged. It should not be read, copied or used by anyone other than the intended recipient. If you have received it in error, please contact the sender immediately by return email, and delete the e-mail and do not disclose its contents to any person. We believe, but do not warrant, that this e-mail and any attachments is virus free, but you must take full responsibility for virus checking.

 

TxtLoan.co.uk is the trading name of the TxtLoan Limited. TxtLoan Limited is a company incorporated in England and Wales (registered no. 6569316), and is authorized and regulated by the Office of Fair Trading (license no. 618997).

Is this all correct?

Please advise. I am willing to pay £50.00 amonth to clear debt. As you can see my orginal loan is for 351.00.

[daisy72]

Thank you.

[dx100uk]

daisy

 

can you keep to THIS THREAD please only

 

you only need one running.

 

 

thanks

 

dx

[daisy72]

hi guys,

Ive just recieved an email from wage day advance asking for income and expenditure form do i have to send this? I have also recievd an email from captial one saying that i have to pay the interest and a bit more and they wont enter into a payment plan with me . I have also be advised by them that if i default i shall be fined. any advise would be grateful.

[sillygirl1]

Get the nasty emails off to the OFT, they are not supposed to be playing games and asking for I&Es at this stage,

 

Capital One are one of the worst companies so get complaining - yours could be the complaint they need to get them closed down.

 

Best advice for you at the moment is take a deep breath, slow down and deal with each problem as it arises, read the threads on this forum about Wageday Advance and Capital Finance One and you will learn how to deal with them.

 

Keep everything in email form.

 

Basic I&E is

 

Income = X

Priority debts (Rent/Mortgage, council tax, tv licence, electricity, gas, car/travel expenses to work)

Non priority debts (water rates, other household debts)

Payday loan debts (do not list these individually, add up the monthly payments and add them to the non priority total)

Take away the two amounts, priority and non priority (including the payday loan debts)

Result is what you have left over. If you want to pay extra on the pdls then do so, if the amount left is about £30 then you need to look at getting a Debt Management Plan with CCCS and include all the non-priority debts in that.

[daisy72]

Result with WDA just accepted my repayment plan with NO interest charges.... and Safeloans too

Thats two down five to go....

 

just waiting for responses from

PTPD

Early Payday Loans

Capitail Finace One

Wonga

Text Loans agreed but read adding charges so asking for another review.

Wonga.

Been emailing all week cant sleep due to worry

[sillygirl1]

If any doorstep collectors threaten you you can always send them this.....

[daisy72]

hehehe funny xxx

christmas not looking so distressing as i am finally facing up to the fact that its diffcult to go it alone.

so happy i found this site.

[daisy72]

Just recieved the following email er: Repayment Plan:

 

Dear Ms[EDIT],

Thank you for your email.

Our bank details are as below, please if you do pay into our account, send in receipt of payment so that we can allocate each payment as soon as possible:

Bank: NatWest

Account Number: 14203995

Sort Code: 601801

Reference: Your Name + Date of Birth

 

 

Your offer of repayment has been noted and will be considered by the collections team, however we are legally obliged to accept token payments to reduce the balance, this is not a repayment plan and will not defer your loan and fines that will be applied to the account due to late payment.

 

I would advise to pay the minimum of your interest payment each month and then, if possible, overpay that day to help reduce the capital amount which in turn will reduce your interest month on month.

Your account will be passed to our collections company Mitigate Trace & Collect our new collection company after 14 days of being overdue. By the time your account is passed over it will have incurred the maximum fines from ourselves. The collections agency will get in contact at their nearest convenience, you may be able to set up a repayment option with them when they contact you. Please also be aware that when an account is passed to them commission is charged by them on top of your outstanding balance.

I have made a note on the system of your prefered meathods of contact and times available.

If you have any further enquiries please contact our collections department on the number below.

 

Can I just ask what next???? I basically sent them an email back referring to consumers act 1974 and their bad practice with borrowers just a waiting game now. Any advised would be great.

Edited January 4, 2012 by seanamarts
taken out name

[daisy72]

update:

wda wonga

text loans

safeloans

have all agreed payment plan

[BRIGADIER2JCS]

Good result!!

[daisy72]

Thanks,

capitail Finance one not playing ball asking me to pay interest at the rate of £100.08!!

what to do??

Edited December 14, 2011 by daisy72
wrong company name

[BRIGADIER2JCS]

100.80% or a total of ??

[daisy72]

thanks for the quick reply.

they sent me an email today saying i should pay the interest on the loan which is £100.08 and then pay a little more to reduce the interest. However this is not a payment plan i was informed!!

Ive copied and paste the email recieved tell me what you think

Thank you for your email.

Our bank details are as below, please if you do pay into our account, send in receipt of payment so that we can allocate each payment as soon as possible:

Bank: NatWest

Account Number: 14203995

Sort Code: 601801

Reference: Your Name + Date of Birth

 

 

Your offer of repayment has been noted and will be considered by the collections team, however we are legally obliged to accept token payments to reduce the balance, this is not a repayment plan and will not defer your loan and fines that will be applied to the account due to late payment.

 

I would advise to pay the minimum of your interest payment each month and then, if possible, overpay that day to help reduce the capital amount which in turn will reduce your interest month on month.

Your account will be passed to our collections company Mitigate Trace & Collect our new collection company after 14 days of being overdue. By the time your account is passed over it will have incurred the maximum fines from ourselves. The collections agency will get in contact at their nearest convenience, you may be able to set up a repayment option with them when they contact you. Please also be aware that when an account is passed to them commission is charged by them on top of your outstanding balance.

I have made a note on the system of your prefered meathods of contact and times available.

If you have any further enquiries please contact our collections department on the number below.

 

Kind Regards

Capital Finance One

Tel : 020 8166 1470

Email: [email protected]

[daisy72]

sorry the amount of the payday loan is £359.00

[daisy72]

does anyone have any advise when dealing with capitail Finance One and Access Fast Money for repayment plans?

I've been emailing them every other day with generic response from Capitail Finance One but nothing from Access Fast Money.

Thanks in advance

[BRIGADIER2JCS]

Hi, Capital 1 can be awkward with payment plans, as to Access Fast

Money I don't know.

What exactly is Cap1s ''generic'' reply.

[BRIGADIER2JCS]

Post unapproved as name is showing.

[daisy72]

my mistake copy and paste

 

 

Your offer of repayment has been noted and will be considered by the collections team, however we are legally obliged to accept token payments to reduce the balance, this is not a repayment plan and will not defer your loan and fines that will be applied to the account due to late payment.

 

I would advise to pay the minimum of your interest payment each month and then, if possible, overpay that day to help reduce the capital amount which in turn will reduce your interest month on month.

Your account will be passed to our collections company Mitigate Trace & Collect our new collection company after 14 days of being overdue. By the time your account is passed over it will have incurred the maximum fines from ourselves. The collections agency will get in contact at their nearest convenience, you may be able to set up a repayment option with them when they contact you. Please also be aware that when an account is passed to them commission is charged by them on top of your outstanding balance.

I have made a note on the system of your prefered meathods of contact and times available.

If you have any further enquiries please contact our collections department on the number below.

 

Kind Regards

Capital Finance One

and this one:

Thank you for your email.

We are regrettably unable to arrange or accept a payment plan for your outstanding loan amount. We are legally obliged to accept token payments to reduce the balance. However this is not a repayment plan and will not defer your loan and fines that will be applied to the account due to late payment.

 

I would advise to pay the minimum of your interest payment each month and then, if possible, overpay that day to help reduce the capital amount which in turn will reduce your interest month on month. Any fines that have been applied to the account will need to be cleared before we can accept just the minimum payment of your interest.

 

Sorry I am not able to help further with regards to this, if you have any further questions please do not hesitate to contact us.

 

Kind Regards

Capital Finance One

 

Any advise will be welcome

[asmilecostsnothing]

Hi Daisy

 

I can only comment on CFO and while it seems they have changed their game a little since after seeing your postings, have you tried communicating by written letter - on an email you may never get a name and I'm afraid keep going round in circles getting the same olde reply, that said at least they have given their bank details to which I would strength the case by making payment and follow their instructions to provide proof of payment remembering to black out/wash your account details from statement

 

When I dealt with them, James Keeble as Chief Exec was in charge if that gives you a name to address a complaint to head it as a formal complaint, if you can scrap a couple of pounds together to send recorded delivery then it will be worth it as this gives a signature upon delivery proving they are in receipt of your letter - let them try deny that!

 

Keep strong and report to all you can but it can take a couple of months to settle - been there and at times doubted myself when I used to get replies that the Financial Ombudsman etc will side with us and that they had 'done all they could to assist me' even with receiving of payments so in the end I asked them to take me to court - it was worth it in the end

 

I'm not an 'outsider' just another debtor who actively tries to read up on her rights and collection laws to avoid getting into another situ like Capital Finance One, there is nothing more empowering then knowledge

Edited December 17, 2011 by asmilecostsnothing
spelling