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    • They have been sending messageslike " Do you want a refund or not"  which ive said im at work just try and avoid their childish obstuctive replies as ive had enough of them but i plan on going up tomorrow , so my question is,  they have to give me a refund dont they, they can not bargain or refuse the refund if they havent checked the phone first ? Their previous messages have said they want to check the phone first before a refund is given and i think theyll try this tomorrow as they have argued all through this .... If that happens can i just walk away and then send the letter of Particulars which is due next week ? Edit :   Just for the record the phone hasnt been used since buying its been put in a protective bag and put in a draw , its in the same condition as i bought it
    • To be fair ,  she has responded and said she's on holiday but returns Sunday and will bank transfer when she returns and i think i believe her.
    • Checking hi-tech with low tech - Wales leading the way Growing Mid Wales, an organisation set up to bring together the private and public sectors alongside the Welsh Government, has launched a mobile mapping project to track areas of poor mobile phone signal Powys and Ceredigion. They will be using bin lorries which have signal detection equipment installed, and thus able to create a comprehensive map of mobile 'not-spots' in the area, since those vehicles will be visiting just about every property in the area on their usual rounds. Just a moment... WWW.THINKBROADBAND.COM  
    • Hi there   thank you for the reply. No, it's not a silly question at all. I am convinced I didn't hit anything with my car. I was going very slowly and it was the guy standing next to his lorry in the road who punched and kicked my car as I went by. It's cause I saw him do it in the mirror.  I initially thought he did it because he thought I was passing him maybe too closely whilst he was messing around with his lorry ?  That's why I stopped and got out and asked what he thought he was doing hitting my car. He then just hurled abuse at me. Not making any accusations such 'you hit me' 'you hit my lorry' or you did this or that. He just swore and shouted at me. At which point I said I would be making a complaint to his company for his threatening behaviour and vandalism for punching my car. I went to my car , got my phone to take a photo of his number plate but then he came towards me again and I thought if he now hits me I am going to come second. I am a woman in her mid 50s travelling on her own and this guy looked like a Millwall football supporter (short, rotund, skin head) so I decided to leave this situation. I got back in my car closed the door and drove off before he could reach me.  I later checked my phone and noticed the photo was too blurred, as I turned and rushed back to my car too quickly before the camera could focus. So I thought it was pointless making a complaint as the guy couldn't be traced anyway, so I forgot all about it until yesterday. But this is all I can think of, it must have to do with this incident as it is in the same street.   
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carltons Debt collection agency loses licence after director posed as lawyer


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IMHO, that is a rare occurrence, and

very easily detected.

The biggest problem to be addressed

is the ''solicitor for rent'' situation with

the solicitor allowing DCAs to use their

headed stationery as a method of intimidation,

until this is stopped, unnecessary stress caused

by the spurious threatening letters will continue,

the regulators seem totally oblivious of the problem

and fail to even recognise the problem

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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i like the part

it was stated that “Mr

Green confirms that he states he is a lawyer”. Mr Green referred to his

contact with the Law Society in the early 1990s and attached an e-mail

from the Solicitors Regulatory Authority that confirmed that a lawyer is

“someone who worked in the legal profession, a very broad definition

 

does that make the cleaner in the crown court a barrister

:???: what me. never heard of you never had a debt with you.
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I have a law degree and my work

involves law but I am not a solicitor,

but in definition I am a lawyer.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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importantly, the oft also referred to the CPUTR Regulation 5 and '..commercial practices that are likely to deceive the average consumer by reason of their overall presentation.' and concluded that they were in contravention of this.

Edited by Ford
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IMHO, that is a rare occurrence, and

very easily detected.

The biggest problem to be addressed

is the ''solicitor for rent'' situation with

the solicitor allowing DCAs to use their

headed stationery as a method of intimidation,

until this is stopped, unnecessary stress caused

by the spurious threatening letters will continue,

the regulators seem totally oblivious of the problem

and fail to even recognise the problem

 

If enough people are complaining about these issues then they will be more than aware.

 

However, what might seems wrong is irrelevant because the auhtorities can only use the law.

 

The problem is some people on this forum would have it so that DCAs can hardly do anything to collect a debt. That is at odds by the views held by the authorities.

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Once again, the ghost misses the point.

 

The point brig made is why should a solicitor be allowed to send 'rent' letters when they have zero knowledge if the facts? Being an agent for a DCA implies knowledge of the case. So why should they be allowed to put their names to threatening letters when they are ignorant of the facts?

 

Please troll off.

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I didn't realise you were au fait with the inner workings of every DCA in the country.

 

If a solicitor allows their name to be used on something that turns out to be illegal then they will have to face the legal consequences. One would hope they would do their dlligence in checking what the DCA is sending out. Aside from that there is no real reason why a DCA shouldn't be able to 'rent' out a solicitor to send out letters on their behalf.

 

At the end of the day there are already plenty of regulations and rules limiting what a DCA or solicitor can put on said letters.

 

Edited to add - so what do you propose to resolve this so called problem? Ban solictors from acting for DCAs? Have soemsort of regulation to ensure the solicitor has a close relationship with the DCA? Who would enforce this?

Edited by theghost
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Just to add my two pennies worth!

 

Why as a solicitor would you not use some small amount of 'due diligence' in putting your name on a letter? Why would you ever not want to ensure that at some future you were not 'professionally embarrassed' by letters sent with your name on?

 

Quite clearly a solicitor is only ever allowing his name to be used for the money? Why else would you do it?

 

I have found that once you let the SRA know about questionable behaviour by a solicitor that they generally leave you alone.

 

I suppose you always have the offence of 'Fraud by false representation'

 

Cups

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Ghost, why not read the Bryan Carter threads, and the Nelson Guest/Westcot threads, they are two 'solicitors for rent', you could also read the Shoosmiths threads as well for how these letters threaten and intimate things they cannot do and have very little intention of doing. I also have evidence of Westcot sending out documentation resembling court claims, albeit from a few years ago (very red letters they were). I would also suggest you read all the HFO/Turnbull Rutherford threads to fully understand the unnatural relationships that go on through this so called 'industry'.

 

You completely miss the point of the DCAs, yes they have a role to play but they have rules and regulations as well to abide by, at the VERY least the OFT Guidelines on Debt Collecting which they break left right and centre on a regular basis.

 

I wonder if I too can claim 'legal status' because during the 70's one of my friends worked for the Law Society and I sometimes used to meet her at work, and I have been writing defences for this forum for some time, I am seriously considering adding Defence writer onto my CV and listing my successes on it...

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Ghost if you must support the wrong doings

that are so patently obvious, you might at least

try to understand what is actually going on in

the world around you.

Donkey B has it right just because legislation is

in place to deal with the lies, threats and posturing

of DCAs and the solicitors for rent it DOES NOT

MAKE IT RIGHT in any sense.

For your information I personally have no axe

to grind with the industry I have no debt problems

at all,I found CAG by accident and joined because I

believe that my qualifications and experience could

be of help to others, and unlike you I try to help not

criticize others.

So as DB and others say do your haunting troll act

else where :madgrin:

 

Edit: I guess you won't be reading this until

the sun goes down and you can get out of the crypt:evil:

Edited by BRIGADIER2JCS
Ghost hunting

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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The fact is there is legal recourse for recovering debt. If DCA's followed the rules then this part of the site would be redundant. What is offered here is advice to people who are being UNFAIRLY pursued by greedy DCA's that have, repeatedly, shown no intention of following the rules.

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being UNFAIRLY pursued by greedy DCA's that have, repeatedly, shown no intention of following the rules.

 

and how many times have they got away with it. how many family's have gone with out food. how many mothers and father have thought they have failed because they cant afford food paying these crooks

:???: what me. never heard of you never had a debt with you.
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Just to add my two pennies worth!

 

Why as a solicitor would you not use some small amount of 'due diligence' in putting your name on a letter? Why would you ever not want to ensure that at some future you were not 'professionally embarrassed' by letters sent with your name on?

 

Quite clearly a solicitor is only ever allowing his name to be used for the money? Why else would you do it?

 

I have found that once you let the SRA know about questionable behaviour by a solicitor that they generally leave you alone.

 

I suppose you always have the offence of 'Fraud by false representation'

 

Cups

 

As you say - a DCA that hires a solicitor to genuinley draft proper letters has nothing to worry about

 

A rogue solicitor can already be caught by any number of regulations to prevent them from misleading consumers tec etc.

 

What they are effectivley asking for is significant regulation and I don't see it happening.

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With the ''solicitor'' for rent

often I think there has been

no intervention by anyone with

even the smallest amount of

legal training or knowledge

hence the often inappropriate

issuing of a ''solicitors letter''

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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and how many times have they got away with it. how many family's have gone with out food. how many mothers and father have thought they have failed because they cant afford food paying these crooks

 

how many have committed suicide (or thought about it) and left their family distraught,

because of these solicitors for rent, or,DCA's acting above their station,

 

I was a receptionist for a solicitors once upon a time, can i send a letter stating i am a solicitor. ??

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