Jump to content


  • Tweets

  • Posts

    • Hi BankFodder, Thanks for the reply.  I will take your advice and read through more thoroughly. To answer your question, the value of the laptop is £255.  When filling in the online form to prepare the shipment it asked what the contents of the parcel was and the value and I specified "laptop" and "£255". Thanks.
    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Is the NHS ripping us off?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4674 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Headlines the other day in the newspaper were that the hospital was going to charge disabled drivers to park.

To my way of thinking the hospital is funded by the taxpayer therefore the taxpayer has a stake in the hospital. If the hospital sends you an invite to attend an appointment and you do not pay for parking either way, then how can the hospitla be justified in getting a PPC to issue an invoice.

Even if it did go to court which is unlikely as you had an invitation in writing asking you to attend, you could not even be held liable for trespass as firstly you as a taxpayer have a stake in the hospital and secondly you were invited onto the premises.

If it is a barrier controlled parking area and you refuse to pay and refuse to give them any details, can they refuse to open the barrier and prevent you from leaving?

Link to post
Share on other sites

Headlines the other day in the newspaper were that the hospital was going to charge disabled drivers to park.

To my way of thinking the hospital is funded by the taxpayer therefore the taxpayer has a stake in the hospital. If the hospital sends you an invite to attend an appointment and you do not pay for parking either way, then how can the hospitla be justified in getting a PPC to issue an invoice.

 

They are under no obligation to provide parking at all, they don't pay for my bus fare to trhe hospital why should my taxes subsidise your parking? The solution would be to sell off all the land used for parking and spend it on health care then all the whingers can just walk from the nearest on street parking.

Link to post
Share on other sites

We would be very lucky indeed to be able to get a bus to our nearest hospital as the bus only comes through our vilage twice a day, but I still don't understand why we in England should pay for parking whereas in Scotland and Wales I think it is free and nwo they want to apply it to people with a BB! I have no option but to use my vehilce and BB.

Link to post
Share on other sites

They do pay bus fares! The NHS is a fantastic thing - you can get free diagnosis, consultants, x-rays, surgery, food and beds and loads more - we forget how fortunate we are to have it. Imagine living somewhere where you can't even get a diagnosis when you think something is wrong, never mind treatment! This is a reality for many people around the world.

 

OK, it's a drag paying to park, but don't condemn the whole NHS just for that.

Link to post
Share on other sites

green_and_mean,

you must have a bus that goes to the hospital we have to travel

15 miles on the bus then nearly 2 miles walking the last mile up a steep hill

so not everyone can use the bus

 

Public money would probably be better spent then than sudsidising public transport than providing free parking for those fortunate to have a car, why don't you moan about that instead?

Link to post
Share on other sites

....and of course no doubt there are no yellow lines or pay and display bays outside the hospial!

From the road to the hospital is a considerable hike and anyway all the roads around the hospital are now resident permit parking so you are snookered Anyway I am not too sure why you seem to be happy that people have to pay for parking at the local hospital and it is enforced by a PPC unless of course you have an interest in a PPC.

Link to post
Share on other sites

Our local hospital which I attend probably twice a month already charge for disabled parking, there are 6 free bays which are always full. They have a car park just for BB holders. It costs £2.40 for up to 3 hours, I don't mind paying.

Fortunately I receive DLA which is to help with the expense of living with my disability. The car park fee is an expense caused by my disability, if I wasn't disabled I would park somewhere free and walk the last part.

However I can see it being a problem for someone disabled who is on a limited income!

Link to post
Share on other sites

From the road to the hospital is a considerable hike and anyway all the roads around the hospital are now resident permit parking so you are snookered Anyway I am not too sure why you seem to be happy that people have to pay for parking at the local hospital and it is enforced by a PPC unless of course you have an interest in a PPC.

 

My interest is as a tax payer having my tax wasted on subsidising parking at hospitals, if parking is such a problem in the area I wonder where all the staff would park if parking was free??

Link to post
Share on other sites

A taxpayer having a stake in the car park? Whatever next! The chances are that the car park was actually built by a private company as part of a PFI deal and they will be able to collect the parking fees for the next 20 years on top of the rent that will be paid by the NHS Trust. Most PFI deals of this nature will see the constructor recoup their costs within four years. The rest is just profit. This explains why companies are crawling over each others backs to get at the deals.

 

Tax isn't being wasted on subsidised car parking. It was wasted - if that is what you want to call it - when private companies were handed these sweetheart PFI's which are in reality a licence to print money. Allowing the imposition of private parking company "invoices" on the users of these car parks is adding insult to injury.

 

I have no problem in paying a reasonable fee for parking but the emphasis must be on the word "reasonable" and when the cost per hour is double the local council car park rate one must ask where "reasonable" begins and ends?

Link to post
Share on other sites

Either way if it is private, there is a good chance that the invoice they issue are invalid. I don't think any one minds pay a reasonable rate but some charges are a real rip off. What is most annoying is that you pay for three hours, but sometimes it takes longer than that to complete your appointment and the PPc issue you with an invoice for "X" amount! What do the NHS do with the milliosn thedy get from parking charges in England?

Link to post
Share on other sites

Where details are available they claim that the proceeds of invoices are ploughed back into the provision of car parking - and sometimes - they use surpluses to "benefit patients". Whatever that is supposed to mean? There are numerous documents available online - dutifully published by NHS Trusts in their desire to be seen to be open - that clearly reveal that NHS boards and their management fully intend the invoices as financial penalties and to ensure that "offenders" toe the line. Neither of these intentions would seem to be in the least bit compatible with NHS Trusts then attempting to seek (through the good offices of Trethowans solicitors) to recover the charges as "damages" at court.

 

You only need to see how many NHS Trusts use the words "Penalty Charge Notices" on the pages dealing with their hospital car parks - and what happens if you don't pay, overstay etc. Searching for and reading back-issues of various NHS Trust Board minutes is even more illuminating.

Link to post
Share on other sites

Hi

 

I think it is a sneaky way of getting you to actually pay for your appointment without you realising.

 

These car park are on NHS Land which is paid for by the taxpayer.

The companies operating these car parks pay a certain percentage of the fees back to NHS paid for by the taxpayer.

 

Is the NHS Really FREE?

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Hi

 

I think it is a sneaky way of getting you to actually pay for your appointment without you realising.

 

These car park are on NHS Land which is paid for by the taxpayer.

The companies operating these car parks pay a certain percentage of the fees back to NHS paid for by the taxpayer.

 

Is the NHS Really FREE?

 

Not only that there is a machine that sells snacks at my local hospital that charges for soft drinks and food, thats outrageous we should get a chauffeur driven car and a 3 course meal everytime we go to hospital what is the world coming to!!

Link to post
Share on other sites

However I can see it being a problem for someone disabled who is on a limited income!

 

What's being disabled got to do with it?

 

Imagine living somewhere where you can't even get a diagnosis when you think something is wrong, never mind treatment!

 

I am actually in this situation now. I was also told for 20 years that nothing was wrong, when actually, there was.

 

Not only that there is a machine that sells snacks at my local hospital that charges for soft drinks and food, thats outrageous we should get a chauffeur driven car and a 3 course meal everytime we go to hospital what is the world coming to!!

 

Especially if you have to wait around for four hours!

Link to post
Share on other sites

It's still irrelevant. Everyone else (apart from those on low incomes) have to pay too - why should someone be any different because they have a blue badge?

Perhaps it si because many people who have BB are unable to work and therefore are on low income. How would any one be able to distinguish between those who are on low income through no choice of their own and others? You cna have my disablity and I will happily pay for parking!

Link to post
Share on other sites

Perhaps it si because many people who have BB are unable to work and therefore are on low income. How would any one be able to distinguish between those who are on low income through no choice of their own and others? You cna have my disablity and I will happily pay for parking!

 

I understand where you're coming from, but people out of work (both jobseekeers AND ESA) automatically qualify for NHS travel costs scheme anyway, so their parking costs will be refunded. This change will only affect disabled people who CAN afford to pay, and why shouldn't they like everyone else who can afford to pay?

 

To those complaining about hidden costs, try moving to the US and paying hundreds or thousands for your healthcare instead of a few quid for your parking ticket!

Link to post
Share on other sites

I understand where you're coming from, but people out of work (both jobseekeers AND ESA) automatically qualify for NHS travel costs scheme anyway, so their parking costs will be refunded. This change will only affect disabled people who CAN afford to pay, and why shouldn't they like everyone else who can afford to pay?

 

To those complaining about hidden costs, try moving to the US and paying hundreds or thousands for your healthcare instead of a few quid for your parking ticket!

But with teh USA you have a choice if you are paying Medical Aid. In the UK we are paying for it whether you like it or not. This is nto a go at NHS staff etc as most do an excellent job, but it is a go at their parking charges etc which are nto cheap!

Link to post
Share on other sites

But with teh USA you have a choice if you are paying Medical Aid. In the UK we are paying for it whether you like it or not.

 

Yes you pay national insurance for HEALTH CARE not free parking! You have a choice to pay for parking at the hospital no one forces you to park in their car park. Doctors surgeries don't have free parking why should a hospital provide free parking?

Link to post
Share on other sites

this is not about blue badge or staff it is about having to go

to a hospital were there is no public transport and having to

go by car and as far as staff go they should get there union

to fight this charge or refuse to work there if they have to pay

out of there low wages we should not be supporting it ,

through picking against each other about how you get to

the hospital this is a charge agaist everybody and nobody should be supporting

it by saying we all have to pay so it must be right

Link to post
Share on other sites

Each Hospital has a budget would you rather see this budget spent on health care or supplying car parking space? Like it or not these car parks cost money to build and to maintain. The original post on this thread was about free disabled parking which now is going to be charged for!

Its unfortunate but if supplying the parking costs, then the cost should be met by the user not the Hospital. Unfortunately the disabled person sometimes has no other option then to travel to hospital by car, whereas the able bodied have other options, in most cases.

Hospital staff is a difficult one,I agree they should have somewhere to park free, but how big a car park would they need for it? My local hospital has a staff car park but staff have to get in 1 hour early to get a space!

The problem is we have become so used to driving everywhere, we forget there are other ways of getting to and from places. We have a circular bus service which goes around the four main hospitals it is £1 to travel each way. Its always empty yet the car parks are bursting at the seams and queues to get in!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...