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    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
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Tax credits and unregistered care


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i am so glad to have found this site !! i too have been really worried about my tax credits renewal, i renewed by phone on 10th June and still not heard ! have rang 3 times and been told its on the system and being processed !!! If my claim was being investigated would they tell me does anyone know ??? there has been an issue with the childcare element of my claim which is making me ill with worry over it all !!!

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Welcome to the gang lol.

 

Did u get a childcare review letter? What was the issue with your childcare?

 

If you've read back over our posts you'll see we've all been told we're being "processed"! Looks like jw and claire's have both been sorted although they haven't had their award notices x

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Hi, i am new to this board so not sure if I am in the right place for advice !

last summer my little boy had to go into summer club as my nan who usually has him was having chemotherapy.... the summer club cancelled the day before it was due to start so I had to find alternative for him, which wasnt ofsted registered.....

when i originally called tax credits i told them it was for the 6 weeks only and they said it would stop automatically after this time. the first payment was 726 then it went down to 540, I then received a letter from housing benefit sayin I had been overpaid and had to pay back 600 pound plus my full rent due to my tax credits increase. I thought that they had jsut readjusted the amount for the remaining year.... it now appears they have carried on paying the childcare.... I haven't told them as too scared, mainly as I didnt use the ofsted registered childcare, even though the one i had to send him to was the same cost !!! Now my renewal has taken 9weeks and still I haven't heard from them !!!

 

does anyone know what is likely to happen ??? it is 50/50 on fault i think and also I haven't financially gained as what I have been given extra from tax credits I have lost in housing benefit !! I only work part time and I am worried that an overpayment will leave me struggling really badly that I will not be able to afford my rent !!!

 

any advice greatly appreciated !!x

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Well its quite a long story ! I claimed for the summer holidays and was told it would automatically stop after 6 weeks the first payment was 700 odd then went down to 500 odd a month, that includes my normal working and child tax credits...... but the summer club cancelled on me the day before it was due to start so i put him into another one, roughly same price but not ofsted registered ! I didnt tell them, my nan was on chemo and she has had my little boy since he was 6 months old so i was in a right panic !!! It turns out it hasnt automatically stopped !!!!!!!!!!!! and i am too scared to tell them, i thought i would renew then call and say something !!! but now the renewal is taking so long i dont htink i have slept in 9 weeks !!! i know i am partly to blame, but I havent financially gained as I was getting housing benefit and they stopped that due to increase in tax credits and i am paying them back 50 pound a month!

originally i thought that the reason the money dropped down in sept last year as they had removed the childcare element and readjusted the amount til the end of the year !!!!!

just dont know what to do !!! i have phoned but not been told its being investigated just being processed and I have seen other threads saying they have been asked for childcare receipts or been told its being checked !!!!! I dont really know how much longer i can carry on with this worry !!! Like the others on here I get home from work and open the door so quickly to check if postman has been !!!!!

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No-one is here to judge you so relax.

 

Did u receive a letter asking you for contracts and reciepts etc?

 

Lots of people who are in your situation have just had an overpayment and it is being deducted at an affordable rate each week. Hmrc rarely prosecute and are more interested in just getting the money back.

 

Please don't worry x

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thank you so much !!! i have driven my sister mad keep calling her about it !!! I have never done anything wrong and always worked since he was born and now I am close to losing it i swear !!!

 

I have had no contact with them at all. I done my renewal on June 10th and since then heard nothing, I have called 3 times and just been told it is on the system and being processed, im too worried to call again in case they think i must be hiding something, which I am ! But also as i am already paying back housing benefit i am not sure how i would cope with another overpayment !

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Generally tax credits take 10% (25% for higher earners) for overpayment. If you haven't had a letter then I think you are worrying over nothing but once you get your award I would make sure that the childcare element has been removed.

 

Housing benefit should only be taking what you can afford so it may be worth appealling if you feel it's put you in hardship.

 

Please don't worry. This forum is great support and has stopped me from going mad!!!!!! I am still waiting for my renewal but am TRYING not to worry x

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That is the first thing I am going to do once i have received it !!! Then I can reclaim housing benefit, I used to get half my rent paid now I am paying full rent !!! I just want it all sorted and then get back to plodding along as i used to !!!! its so hard with tax credits as you have to do everythign over the phone or in writing !! i wish i could see someone to explain it all !!!!! I keep saying to myself no news is good news !!!! my sister says I am worrying over nothing too but as my renewal is usually done in a couple of weeks to wait months is doing my head in now !!!!! So glad i found this site, reading some of the other stories has put my mind at rest a bit !! least i know i will have some money coming in still, i had visions of me working 2 or 3 jobs just to survive !!!

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I have never been asked to provide receipts or contracts for Tax Credits, I had to supply the OFSTED registration reference which they checked against a regiser of childcare providers I believe.

They can only help with childcare costs if the childcare privder is registered.

If you have been overpaid tax credits they can reduce you current award by 25%.

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I meant that quite a few people had received letters asking for confirmation of childcare I.e contracts reciepts etc.

 

I thought it was either 10% or 25% dependent on if you received more than the basic family element? I thought I remembered that from one of erikas posts?

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Sorry should have made it clear if there is no reduction in your tax credit award due to income they will reduce payments by 10% if there is a reduction due to income then it will be the 25%, so yes they can reduce by up to 25%

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