24/7 Moneybox

[Darren MO]

24/7 moneybox keep calling my employers and i have tried arranging a repayment plan, can i do something to stop them calling employers?

 

Also they never respond to emails

[ksmiggy]

am having the same problem, they also took money out the day before they should have.

[Darren MO]

Have you tried anything to stop the calls/ how many times they rang employer?

[Darren MO]

Has anyone ever been able to set one up with them if so how?

[ksmiggy]

they offered to set one up for me, but only if I provided them with new bank card no.s , that didn't happen, especially after I found out they raided my account anyway, and a day before the due date at that, despite 6 emails to them, all unanswered. they are crap on the phone too, will only talk if you give them card details. They say my account is now more than it was 7 days ago, despite havin taking £133.83 out , I only borrowed £265 in the first place, I have spoken to CD about them, they have said to ring the FOS and complain, so that's next.

[Darren MO]

they offered to set one up for me, but only if I provided them with new bank card no.s , that didn't happen, especially after I found out they raided my account anyway, and a day before the due date at that, despite 6 emails to them, all unanswered. they are crap on the phone too, will only talk if you give them card details. They say my account is now more than it was 7 days ago, despite havin taking £133.83 out , I only borrowed £265 in the first place, I have spoken to CD about them, they have said to ring the FOS and complain, so that's next.

 

Keep us updated how it goes, i not willing to discuss via phone with them but they don't reply to emails.

[Darren MO]

I defaulted on a loan of about £290 with 24/7 moneybox. I have tryed emailing them to set up a payment plan to no avail its all gone quiet there end as i have refused to talk to them on the phone how should i deal with it and what are they likely to do?

[indebt00]

hiya darren, you could write them a letter which offers repayment plans, send it recorded delivery so they dont say you never offered repayment xx dont worry about it too much and only pay what you can afford, when you can afford it x

[Darren MO]

It anyone has resolved it with 24/7 moneybox threw a payment plan could they tell me here how it worked

[Darren MO]

Received this message from 24/7 moneybox

 

After discussing with my manager we will accept your offer of £60 per month payment plan. Obviously fees will continue until we receive your first payment. But as soon as that is received all fees and charges will be frozen and the balance will be reduced on every payment.

 

Sounds fair to me.

[sarahlloyd]

make sure you're not giving them your card details to pay.

[cheekychoca]

Hi Sarah Lloyd, When you say don't give them your card details, how can you pay? Is it best to set up a standing order with them. I too am in a pickle with 5 pay day loans and feel quite ashamed of myself.

[Darren MO]

wish i only had 5 i have 9

[cheekychoca]

Oh Darren I feel so much better now, not because you have more than me cos I have other debts too but because other people who understand what I am going through. Have you managed to get them under control. I've changed my bank details and am hopefully going to set up monthly payment plans where they will freeze the interest.

[StartingOutSlowly]

Some of these companies will insist on taking your card details so they can set up a payment plan. Whatever you do, don't fall for it. If they have access to your card, they can and will

often take whatever they can regardless of any agreement made. My advise is to get a couple of prepaid debit cards which you load just before making any payment.

[Darren MO]

Some of these companies will insist on taking your card details so they can set up a payment plan. Whatever you do, don't fall for it. If they have access to your card, they can and will

often take whatever they can regardless of any agreement made. My advise is to get a couple of prepaid debit cards which you load just before making any payment.

 

Yes i have another account and am gonna put money on it as and when i am making payments.

[Darren MO]

Oh Darren I feel so much better now, not because you have more than me cos I have other debts too but because other people who understand what I am going through. Have you managed to get them under control. I've changed my bank details and am hopefully going to set up monthly payment plans where they will freeze the interest.

 

well i have only tried and succeeded in setting up plans with 2 so far but 1 of them was 24/7 moneybox who are apparantly one of the harder ones to deal with, they took a while to agree and i had to harrass them with emails but eventually they emailed back with

 

After discussing with my manager we will accept your offer of £60 per month payment plan. Obviously fees will continue until we receive your first payment. But as soon as that is received all fees and charges will be frozen and the balance will be reduced on every payment.

 

Which i think is reasonable, i'm no expert but i'd say don't back down and make sure you don't let them get away with stuff there not allowed too in other words no the laws.

[ksmiggy]

247 wont answer emails, I asked why not, they said wrong dept, you couldn't make it up, they tried to tell me they took money out on the 5th as agreed, yet I was staring at the screen of my bank saying the 4th, told the guy will send him a screen shot and expect his call in the morning to apologies, any takers on if he'll ring or not?

[Darren MO]

247 wont answer emails, I asked why not, they said wrong dept, you couldn't make it up, they tried to tell me they took money out on the 5th as agreed, yet I was staring at the screen of my bank saying the 4th, told the guy will send him a screen shot and expect his call in the morning to apologies, any takers on if he'll ring or not?

 

Whats your situation at present with them if u don't mind me asking

[ksmiggy]

they took 93, 20 and 20, the 93 was a day early, I borrowed 265, they now say still over 300 , told him he was having a laugh but would make arrangement to pay the rest of what i actually owe. waiting for him to ring today after he sees the proof they took it early .

[Kitten1]

Remember, all payday loans are only repaid on the basis of original loan amount plus one months interest. No more. They aren't legally entitled to any more than that. Don't pay them their stupid charges.

[sillygirl1]

The prepaid debit card is a very good idea, that way they cannot get their hands on your income and are satisifed when they have the debit card.

 

I have a strong suspicion that a lot of these companies are offshore based and hiding the money trail, that is why they won't give out their bank details, also some clever person might find a way of getting THEIR money back by using the bank details given out.

 

There needs to be much tougher legislation against this lot, they cannot go mad with charges when your interest rate is already over the odds, and they cannot take money 'at will' without incurring severe penalties (as would happen to us if we did that).

[cheekychoca]

Remember, all payday loans are only repaid on the basis of original loan amount plus one months interest. No more. They aren't legally entitled to any more than that. Don't pay them their stupid charges.

 

That's good to know, thanks Kitten 1. So glad I joined this forum you are all so helpful, thank you.

[sillygirl1]

Their terms and conditions are flawed and are NOT UK law, the Unfair Terms and Conditions act comes into play here. UK Statute law takes precedence over terms and conditions where they are flawed. I suggest you read up on other threads on this forum where it has been discussed in depth.

 

Just because it is in the terms and conditions does not make it legal or right or enforceable by law.

[Darren MO]

I company wants me to pay interest until the loan is payed off how can i argue this?