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Credit Solutions Limited CCA Request returned ?


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I have been getting a lot of harassment from Credit Solutions Limited

 

 

I decided to send them a CCA request via recorded delivery.

 

Outside of the statutory time limit they have sent back my entire request along with the postal order and told me to address it to the original creditor.

 

Are they within their rights to do this and what should be my next move,

 

 

I thought that they are required to pass the request themselves to the OC if they are collecting on their behalf ?

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Yes if they are just assigned to collect the debt they can do this, some DCA's

will pass the request on.

Just send it to the OC.

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They are required to do this,however you get quicker results by going direct to the OC.

 

Send your CCA direct to the OC and add a line that their agent CS Ltd do not seem to want to carry out their duty as your representative

 

FS

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