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    • I apologise if I was being unclear. Where it currently stands is that they will have it repair, placing scaffolding in our garden for 5 days. They have moved fast, but we will still have to postpone our contractors, meaning, we won't necessarily have the work done in time for the wedding and therefore will incur additional expenses for either a marquee or a wedding venue. They are vehemently against having any kind of liability in any regard but continue repeating that they are legally entitled to use our garden for their repairs (I believe this is true unless the work can be carried out using a cherry picker). The neighbour seems either indifferent or oblivious to the fact they can't reach all of the side of the roof from the space where they can place the scaffolding. They have asked their roofer of choice about using a cherry picker but the roofer has said it wasn't possible. It's not clear whether the roofer doesn't want to use a cherry picker or whether there is an issue with it. They have told us it is a problem that we are installing a gazebo as it will prevent them to access their roof from our garden in the future?!?  
    • Couldn't agree more, really wanted a true ruling on this just for the knowledge but pretty sure the Judge made some decisions today that he didn't need to?.. maybe they all go this way on the day? We hear back so few post court dates I'm not sure. Each Judge has some level of discretion. Their sol was another Junior not even working at their Firm, so couldn't speak directly for them! that was fortunate I think because if she would have rejected in court better, she might have  been able to force ruling, we are at that point!, everybody there!!, Judge basically said openly that he can see everything for Judgement!!!  but she just said "I can speak to the claimant and find out!" - creating the opportunity for me to accept. I really think the Judge did me a favor today by saying it without saying it. Knowing the rep for the sol couldn't really speak to the idea in the moment. Been to court twice in a fortnight, on both occasions heard 4 times with others and both of my claims, the clerk mention to one or both parties "Letting the Judge know if you want to have a quick chat with each other"! So, it appears there's an expectation of the court that there is one last attempt at settling before going through the door. So, not a Sol tactic, just Court process!. Judge was not happy we hadn't tried to settle outside! We couldn't because she went to the loo and the Judge called us in 10 minutes early! - another reason to stand down to allow that conv to happen. Stars aligned there for me I think. But yeh, if the sol themselves, or someone who can make decisions on the case were in court, I would have received a Judgement against today I think. She was an 'advocate'.. if I recall her intro to me correctly.. So verbal arguments can throw spanners in Court because Plinks dogs outsource their work and send a Junior advocate.
    • that was a good saving on an £8k debt dx
    • Find out how the UK general elections works, how to register to vote, and what to do on voting day.View the full article
    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Need some advice pls


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Hi guys need some advice

First of all i took out motorcycle insurance out with Ebike over the internet. for one month from the end of December to the end of January in witch time my bike got stolen...... Now ebike/Southern rock insurance decided to not honour my policy by stating i forgot to declare a incident which happened in november 2010 and also forgot to send in proof of ncb..... to cut a long story short i went to the financial service ombudsman and they looked into my case and by doing so the under writers southern rock restated my policy so i could proceed with my initial claim 6 Months on...... Now since the claim as gone ahead i have had an investigator around who asked more questions than the police..... and have had to call eldon around 30 times to answer all types of questions... Now i have had a phone call today to say after they have investigated it has come to light that i have had a fault and a non fault claim on my insurance around November2008 and i did not state this when i took policy out and they want to know my reasons why? What should i do?

I think i did declare it but cant remember as stated above they messed up the one from november 2010 let alone 2008

I think they are just trying to get out of paying out

Any help would be grateful... also if need any more information please ask

many thanks

Brett

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Just make a subject access request for a copy of all data held in respect of the policy. Send the request with a cheque for £10 (max cost) to Ebikes data protection officer.

 

Check the policy documents sent to you and you should find information as to what you declared when you took out the policy. The letter enclosing the policy would have asked you to check that the information was correct and if not to contact them.

We could do with some help from you.

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Hi thanks for the reply, They have told me that I have not declared it and they want to know reason as to why? now my problem is this policy was taken up 6 months ago i cant remember if i did state it i have all policy information in email format and it does not show that i stated it but it also does not show the accident from november 2010 which i and they now admit i did state.....

(As I stated at the start they also said i did not declare a fault accident in November 2010 which I know I did and which why i took it to the financial ombudsman. this matter as been resolved)

They instated policy and have now come up with another reason as to not pay at least this is what i think...

what should i do?

I am not 100% sure i stated the fault/ none fault when i took the policy out... they say that i did not but i think they are using this as an excuse not to payout

do I stick to my guns and say i did state claim or not? as im unsure?

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If they managed to find the Oct 10 claim was declared, perhaps they may also find that the previous claims were also declared. I would have thought that had you declared all the claims information, you might not have been able to arrange the policy online, as you may have been outside of their acceptance criteria.

 

If you did not disclose the 2008 claims, they would be within their rights to throw out the current claim. All they would need to show the FOS if you made a complaint, is that their underwriting guidelines, would have meant they could not provide you with cover.

 

The advice to obtain all your data using an SAR is to find out whether there is anything regarding the 2008 claims. You could make the request saying that you are sure the claims were disclosed and cannot understand why they are saying that they don't have the details.

 

What you should not do is give the impression that there has been any deliberate non disclosure on your part or that you were reckless with information when you applied for the policy.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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thanks for the advice.

Think my argument will be if i declared my most recent fault claim and lost all ncb when i took out the policy why would i not declare the other/s.....

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what you need to find out, wheather someone does it as an unrated query if say in 3 yrs ou had 3claims would they still insure.... of so, then the only problem is you would have underpaid.

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