Originally Posted by Rosebird99 Sorry I thought I had posted the address a few days ago. Try these... Antonio Osorio Chief Executive lloydstsb 71 Lombard Street London EC3P 3BS or email antonio.osorio at lloydsbanking.com Good luck Hi guys just to let you know my partner emailed Antonio Osorio on this email address yesterday afternoon... Got a phone call today from Lloyds they have just apologised about the delay and paid £150.00 pounds as a goodwill gesture paid straight into her bank and her compensation will be in her bank on Wednesday. Just wanted to let you all know..Email this guy antonio.osorio at lloydsbanking.com

Hi thanks for the reply. I told the lady it was more than what i could afford but she advised that if i made the monthly repayments i would be paid off within 3 years ish. She persuaded me to take this loan out. what they offered is Refund interest £3.500 ish ive already paid on loan Refund £2.500 of LPI premium i originally paid this equates to a full refund of the premium you paid of £2.800 Plus £400 overdraft fees which leaves me with £7,500 to pay....

Hi guys need some help, Lloyds have admitted to giving me a loan a few years ago irresponsible.... All good so far.. my problem is defaulted on loan and went to creditors.. they have offered to pay back the interest ive already paid, refund lpi premium and overdraft fees. But this still leaves me with an outstanding debt.. My question is because they admitted to irresponsible lending should i just have the debt written off? Any help would be grateful thanks.

thanks for the advice. Think my argument will be if i declared my most recent fault claim and lost all ncb when i took out the policy why would i not declare the other/s.....

Hi thanks for the reply, They have told me that I have not declared it and they want to know reason as to why? now my problem is this policy was taken up 6 months ago i cant remember if i did state it i have all policy information in email format and it does not show that i stated it but it also does not show the accident from november 2010 which i and they now admit i did state..... (As I stated at the start they also said i did not declare a fault accident in November 2010 which I know I did and which why i took it to the financial ombudsman. this matter as been resolved) They instated policy and have now come up with another reason as to not pay at least this is what i think... what should i do? I am not 100% sure i stated the fault/ none fault when i took the policy out... they say that i did not but i think they are using this as an excuse not to payout do I stick to my guns and say i did state claim or not? as im unsure?

Hi guys need some advice First of all i took out motorcycle insurance out with Ebike over the internet. for one month from the end of December to the end of January in witch time my bike got stolen...... Now ebike/Southern rock insurance decided to not honour my policy by stating i forgot to declare a incident which happened in november 2010 and also forgot to send in proof of ncb..... to cut a long story short i went to the financial service ombudsman and they looked into my case and by doing so the under writers southern rock restated my policy so i could proceed with my initial claim 6 Months on...... Now since the claim as gone ahead i have had an investigator around who asked more questions than the police..... and have had to call eldon around 30 times to answer all types of questions... Now i have had a phone call today to say after they have investigated it has come to light that i have had a fault and a non fault claim on my insurance around November2008 and i did not state this when i took policy out and they want to know my reasons why? What should i do? I think i did declare it but cant remember as stated above they messed up the one from november 2010 let alone 2008 I think they are just trying to get out of paying out Any help would be grateful... also if need any more information please ask many thanks Brett