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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Payday Loan Debt help


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Hi

 

I have been reading through the forums on here and it is so good to know i am not alone. i have got mysel in a riight mess with payday loan companies. I have now decided I must try to do something as the worry is taking over my life and making me miserable. So i defaulted last week and have managed to set up a repayment plan with wonga who were really nice about it but spoke to pounds till payday today and they were really unhelpful - they state they do not accept payment plans so threaten to send my account to a collector who will send doorstep collectors. Will they do this? Can i prevent it? Also the rest have not replied to emails i sent, are they going to go to court?

Any advise would be much appreciated x

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Poundstilpayday wont accept..... they will send it to a dca called Clarity who will agree a payment plan...

 

Remember cancel your bank cacrd and set u a new bank account if you havent already

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Hi missmistake.

 

Welcome to CAG.

 

May we ask the circumstances why your payments fell down? is it reduced income for some reason or did the loans just get on top of you?

 

What is the value of the loans you owe?

 

With the one(s) that say they don't accept payment plans, I would start paying them a token £1 per month. If they send it to a dca then thats up to them....it doesn't alter things from your point of view.

 

I wouldn't worry about the accounts going to a dca....they are toothless threat monkeys. They try to intimidate you and will tell you all kinds of nonsense to get you to make payments beyond that which you can afford. Ignore their threats.

 

If they do come to your home you can tell them to S*d Orf....they have no powers to enter your home or take stuff away and when you tell them to leave your property they must go. If they don't then they are committing Trespass and you can call the police to remove them. If you are threatened with a doorstep visit, there is a template letter in the library which you can send. Also you can keep one to give to anyone who calls on you.

 

Keep copies of all correspondence with everyone and the golden rule NEVER TALK TO DCAs ON THE PHONE. If they call you do not go through their security questions, just say to them to put everything in writing and hang up. There is also a template letter regarding telephone harassment in the library.

 

The thing to remember here is that you control your money...do not let the loan companies or the dcas take control.

 

The upshot of all this is if you make your token payments for as much as you can easily afford they would be stupid to go to court and the judge would not be best pleased with them in wasting his/her time. You will have the paper trail that you have tried to be reasonable and come to an arrangement, you have been making payments that you can afford and that they have acted unreasonably and unfairly.

 

Hope this helps

 

ims

 

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Hi thanks for your response. I took out a loan to pay for a car repir and kept rolling over and somehow it has spiralled from there. I now owe around £2000 in payday loans (and this is a lot more than my monthly income) . Really stupid I know but hoping to get back on track and regain control one day. It is very scary though because some companies are rude and very unhelpful.

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I defaulted with Pounds Till Payday 3 months ago. It took them 2 months to send my file to Clarity. I now have an instalment plan with them. My advice is to return phone calls to PTP. They are fine to deal with- just keep telling them what you can afford to pay. They did not contact my employer or hassle me- I think I had 4 phone calls in all from them. Good luck!

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Thanks well have answered their calls so will just have to wait and see with that one. Two companies i have not heard from are Payday UK and Quickquid:|. How are they at dealing with repayments.

 

Thanks to everyone for the help and support makes this process a bit less daunting.

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Thanks well have answered their calls so will just have to wait and see with that one. Two companies i have not heard from are Payday UK and Quickquid:|. How are they at dealing with repayments.

 

Thanks to everyone for the help and support makes this process a bit less daunting.

 

Hi there

 

I wouldn't worry on "how are they at dealing with repayments", consumer debt is the lowest priority for you. The important things are rent/mortgage/utilities/council tax etc.

 

It is you who are about to take control of this situation....not them.

 

If I were you I would do myself a budget for your own reference to find out how much you can afford to repay these companies and then tell them that this is what they are going to get. (In writing of course....no more phone contact).

 

You can then pay them on line or via standing order (not direct debit or debit card).

 

ims

 

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Thanks for all the advise! I will try to hold strong and work my way through this mess. Been getting calls at work though is there any way to prevent this. Also the companies that have not responded, should i call them to make sure they receiving my emails?

Thanks again.

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Hi

 

Calling you at work?.....That is a NO, NO. I can see an OFT complaint coming on.

 

You can write to them and tell them that they are in breach of regulations by calling you at work ad that if they do not stop immediately you will be reporting them.

 

Regarding the e-mails, you really shouldn't be calling them. Write to them snail mail. That way you have a paper trail in case it is ever needed. Things can be said on the phone that cannot be backed up.

 

ims

 

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  • 1 month later...
  • 1 month later...
Hi

 

Calling you at work?.....That is a NO, NO. I can see an OFT complaint coming on.

 

You can write to them and tell them that they are in breach of regulations by calling you at work ad that if they do not stop immediately you will be reporting them.

 

Regarding the e-mails, you really shouldn't be calling them. Write to them snail mail. That way you have a paper trail in case it is ever needed. Things can be said on the phone that cannot be backed up.

 

ims

I to have had an absolute nightmare regarding PTPD ithey rang me and i told them i was in financial difficulty that i couldnt repay them all at once i got a loan of £280 because i missed the repayment date i have to pay back £422.59, they were not interested in what i had to say, then the following day when i went into work one of the ladys in the office came and handed me a piece of paper with PTPD phone number on it saying that they had left a message on the answering machine regarding my account being in arrears:mad2: was so humiliating, they then past my file on to CRS some DCA they were not interested in accepting a monthly payplan any advice would be greatful

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I to have had an absolute nightmare regarding PTPD ithey rang me and i told them i was in financial difficulty that i couldnt repay them all at once i got a loan of £280 because i missed the repayment date i have to pay back £422.59, they were not interested in what i had to say, then the following day when i went into work one of the ladys in the office came and handed me a piece of paper with PTPD phone number on it saying that they had left a message on the answering machine regarding my account being in arrears:mad2: was so humiliating, they then past my file on to CRS some DCA they were not interested in accepting a monthly payplan any advice would be greatful

 

Hi I have just had a 2 month payplan with ptpd they were good with me my account manager was stephen and I paid in bits and bobs by faster payment till I paid it off within 2 mnths ,I robbed peter to pay paul to pay one off first now the account is closed so they can do plans it depends who you talk too and quick quid the thick dumb arses who do not understand humans will cave in too just stick it out and cancel ur card and pay them with a pre paid debit card only

:violin::ban::lock1::bump::clock:
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I've got horrendous problems with Payday loans. I was an idiot to take more than one out to repay another and they spiralled out of control mainly due to illness in the family (been a horrible year, mother admitted to hospital) then I lost my debit card and the troubles stemmed from there. I have other debts too, but am considering bankruptcy, however I would rather try to pay these payday loans off if I can. I changed banks and have sent token payments of £5.00 each and begged them to give me a bit of time to sort myself out. Yet nobody will help me and I'm worried sick, with the stress of starting my Nursing next year, I don't know if I can take much more! You try to do the right thing and you get nowhere. Do these people accept monthly repayment plans as I don't see why they can't, Any help would be much appreciated, ta!

Plus one idiot did call me at work and got me really upset. Isn't that breaking the law?

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I've got horrendous problems with Payday loans. I was an idiot to take more than one out to repay another and they spiralled out of control mainly due to illness in the family (been a horrible year, mother admitted to hospital) then I lost my debit card and the troubles stemmed from there. I have other debts too, but am considering bankruptcy, however I would rather try to pay these payday loans off if I can. I changed banks and have sent token payments of £5.00 each and begged them to give me a bit of time to sort myself out. Yet nobody will help me and I'm worried sick, with the stress of starting my Nursing next year, I don't know if I can take much more! You try to do the right thing and you get nowhere. Do these people accept monthly repayment plans as I don't see why they can't, Any help would be much appreciated, ta!

Plus one idiot did call me at work and got me really upset. Isn't that breaking the law?

bless the people on here are excellent giving us all great advice they have helped me so much and just like you iv been living in limbo still am feel sick in my stomach cant function at work properly cant sleep because its on my mind night and day but if you feel like this too why dont you talk to a solicitor you can get free advice from one in your local directory and tell them whats happening with you and im sure they will give you the best advice possible as to wheather bankruptcy is your option or not ,personally i think you probably do not need too and you can with the right help pay off these debts and as they tell you on here dont speak on the phone to them just email but go and look in your local directory and phone a solicitor noe one that advertises free legal advice and good luck ul be fine xxxxxxxx Edited by quackquack
we need help but we made mistakes we can overcome in time
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