Moorcroft and extra charges?!

[smurfetty]

i have a small debt which Moorcroft are collecting for. On chasing they've added £90 which I'm assuming is their 'court fees' if it's escalated. I wrote back offering a payment plan and asked them to explain the extra, as they don't own the debt.

 

In their reply they accepted the payment plan but no word on the charges, so the balance still includes it. The 1st payment is due within a week and every month after.

 

I'm able to start the plan but will this mean I'll have to pay the extra?

 

I'm scared that once i make the 1st payment, it looks like I've agreed the balance is correct, when it isn't.

 

How do I proceed without looking like I'm trying to get out of paying?

[havinastella]

They have NO rights at all to add charges. It's as simple as that!

 

Jogs

[intend]

Who is the OC?? Much better to deal with them than a DCA like Moorcrap. Complain to OC about their actions

 

More details about the debt would help the experts on here

 

Intend

[ims21]

My advice is forget te DCA....don't deal with them at all. And especially don't talk to them on the phone. Go back to the OC and you tell them what you are going to pay them not the other way around. It is your money, you disburse it how you like. The DCAs have no teeth, they just scaremonger.

 

ims

[ims21]

Oh and by the way, ignore MoreCrap charge, as has been said they have no rights to do this.

 

ims

[Happyhippy1959]

Yep had the idiots send me a statement today with a £21.50 administration fee.... what tos*ers,,,, told them before as I had the balance in writing from O2 that is all there getting and that's that.. Not playing ping pong with them no more. I hate O2 with a vengeance as they have blankly refused to deal with me personally

 

Great to know that Muppetcroft can't charge this, where do they get the idea that they can.?????? On second thoughts I will send one more to them telling them to Fox trot Oscar on there administration charge....