Jump to content


  • Tweets

  • Posts

    • Feeling tempted to cancel it now but scared that some of the debts will do more Ccj on me and I'll have to wait 6 years again.  2 of the Ccj come of this year and then I'll only have the iva in credit file - so effectivly if I'd have not took out the iva I 2021 I'd have clear score by now - but then again would I because I would have been hounded the last 3 years so as bad as it is it's saves me lots of headaches whilst my debt was still within the 6 year mark.  I think most of them are near there but in all honesty no point chasing them if I do cancel iva I'd jjst wait for the ones who contact me and then start the relevant letter process on them.  Of over 6 years easy if not still possible to write off.    My true victory would be having the iva wiped off my credit file as misold or something that way I. Don't have to wait till 2027 Other option is to fight back and ask for them to offer the creditors to accept payments so far and use the following method    Will your IVA firm agree to complete your IVA on the basic of funds paid to date? The Guidance lists a lot of factors to be considered in deciding whether a settlement on the basis of funds paid to date should be proposed. You should read the list. But that may not give you any feel for whether they apply to you or not. The following are my thoughts on when an IVA should be treated as settled, not failed. They assume that you have £75 or less to pay a month: if you would currently qualify for a Debt Relief Order, then your IVA should be settled now  There is no point in making your IVA fail and you have to apply for a DRO – it will not generate another penny for your creditors. If you are renting and owe less than £50,000, check the DRO criteria now and talk to National Debtline on 0808 808 4000 about whether you qualify. You may have been told at the start of your IVA that you aren’t eligible – still check now as the DRO criteria have changed, your situation has got worse, and some people were given incorrect information about DROs at the start. if you have no assets that would be realised in bankruptcy (eg a house with equity, car worth over £2000), then your IVA should be settled now Same as (1), there is no point in making you apply for bankruptcy after your IVA fails. if your only asset is a car that is worth less than £8000, then your IVA should be settled now A car that is worth say £5000 would normally be sold in bankruptcy and you would be given a small amount to buy a cheaper car. But your creditors would not get any benefit from this as the Insolvency Service takes the first £8000 raised to cover its own costs. if you have significant assets, the closer you are to the end of the IVA, the less reasonable it is to fail it If you have been paying your IVA for 4 years, you have done your best over a long period. It isn’t your fault you can no longer continue. The fact you may have had equity to release isn’t relevant as that simply isn’t going to be possible. if your situation will clearly improve soon, then it’s unlikely your IVA will be settled I mean real improvements, not hoping that prices fall. If I can get them to accept payment to date or threaten with cancellation hopefully they may accept it -    Other option is to try and borrow money and pay make a full and final offer    Or I can just ignore and hope for the best which I'm very tempted to do especially if they respond to my review with bullying tactics despite me being skint as a fart with no mortgage as renting    It's so stressful but I've just checked the iva agreement from 2021 and it's Cabot 2 account Lowel about 5 accounts and then lots of repeats of the same debt with for example zopa and Cabot same amount listed twice -  also loyyds banks but I'm sure that's older than 6 years and not on credit file anyway    If I can somehow remove the iva from my creitt file I'd be happy   
    • Sorry I meant credit fix - I really wish I'd known this before - kicking myself right now  If they come back to me asking for more money I'll cancel it and start trying to deal with the debt myself let's see what they say 
    • India has one of the world's fastest growing economies but the benefits are yet to fully reach the poorest.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Vodafone Mobile Broadband


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4223 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Just an update for all, this case is still with the Ombudsman who are DRAGGING their heels to say the least. I have sent the Ombudsman everything TWICE now and still saying they not had my permission to look into the complaint yet FOUR times I have completed their permission form and posted off to them!

 

I just want this sorted ASAP.

Link to post
Share on other sites

  • Replies 85
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I'm afraid the ombudsman route, while the cheapest option, is the slowest one and there is little you can do to speed them up.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

From other threads around here it looks as though Vodaphone fold fairly quickly when they get court papers delivered if you have a reasonable case ...

 

Don't hold your breath for the ombudsman. Others have raised questions as to his impartiality anyway.

Link to post
Share on other sites

  • 1 month later...

This is still ongoing with the Ombudsman and to date no communication from them other than acknowledging receipt of all copies of things. Xmas 2016 this will get resolved at this rate......at which time the debt will become statue barred xD

Link to post
Share on other sites

You can still initiate court action, just serve a 7 day LBA and then drop the court case. I'm sure the site team will help you with the claim form.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites

  • 3 weeks later...

Ombudsman outcome has come back stating all the facts which us and Vodafone already know, yet has ignored all evidence provided by me and basically manoeuvred around it to get to the outcome! Another Ombudsman service did this to me aswell, until I questioned them and realised they overlooked it. Anyway a stern response has already been provided within 15 minutes of the outcome being received and Letter Before Action has been drawn up ready to be printed then go in the post.

 

VODAFONE - TAKE NOTE I WILL NOT BE LETTING THIS MATTER DROP, COURT IS THE NEXT STEP.

Link to post
Share on other sites

Ombusman has come back saying that the evidence of the telephone calls made to make the payments are not enough? What is then?

 

This matter is now going to Court VF have been notified of this unofficially and informed that the agreement made prior to court proceedins is still open, will be made in writing next couple days and be delivered recorded, also sending a SAR.

Link to post
Share on other sites

  • 2 weeks later...

CCA refers to credit (ie the sale of money) only. Hope things get sorted for ya soon :)

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites

I had been using Dida Mobile for mobile broadband access until their agreement with Three failed a couple of days ago.

 

I was going to go to vodafone - but given what you have said here they have just lost a customer before even signing up.

 

The other thing this thread raises - is - is there an Ombudsman Ombudsman? :D

Link to post
Share on other sites

 

The other thing this thread raises - is - is there an Ombudsman Ombudsman? :D

 

As far as I am aware, when a case is sent to Ombudsman it is allocated to an adjudicator who (normally) sees it through to the end. It is the adjudicator that makes the recommendations and if both sides are happy, their job is done however, if the aggrieved party does not like the outcome, they can appeal direct to the Ombudsman

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

I had been using Dida Mobile for mobile broadband access until their agreement with Three failed a couple of days ago.

 

I was going to go to vodafone - but given what you have said here they have just lost a customer before even signing up.

 

The other thing this thread raises - is - is there an Ombudsman Ombudsman? :D

 

Hi Bang!,

 

It's a shame to hear that as a result of what you've read in this thread you've decided against joining us as a customer.

 

Whilst I naturally can't go into the specifics of any case we handle for members of the CAG Forum some have chosen to update their threads following a positive outcome to their concerns. Examples of these instances can be seen here.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

Link to post
Share on other sites

The Ombudsman yesterday issued guidance stating that VF have acted fairly even though I have provided evidence that shows attempts have been made to pay the amount yet the Ombudsman stills supports VF in saying that VF have no record of these attempts and that I havent made any attempts. The Ombudsman has given a further 7 days to submit final evidence before he issues a final decision and recommendations.

 

VF were notified in writing I had made attempts to pay and was having these problems yet they were merely ignored. Throughout the funds have been available to pay as per the agreement. I can confirm that the SAR & CCA has been recieved by VF and the Postal Order cashed.

 

I still have held of initiating court action at present time. I am also really glad that I never ever moved all my mobile communications to VF and stuck with O2 where I have a personal account manager with my annual spend of £2,500!

Link to post
Share on other sites

Hi

Another complaint is needed for that. Using funds meant to pay for a service to pay off any alleged debt is wrong and should be brought to book. I would also let the Ombudsman know about it as this is very poor practice by such a large company who should know better.

 

You could also email Guy Laurence and let him know what his underlings are up to

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • 2 weeks later...

I have let the Ombudsman know about the funds being used for that purpose. I have however just received the Subject Access Request info delivered by DHL Expiry date is tomorrow! It makes some interesting reading.

 

However points to note

- Vodafone state that they are not obliged to send me a true copy of the executed signed contract

- £10 for SAR is showing on billing statement as a Payment Cheque

- Appears to be some emails *missing*

- Complaint made to Ombudsman is marked on the account as Abusive Comments requesting default is removed

- Copies of system generated letters are not included

- Copy of the terms of the plan

- VF have failed to hide all CSA Names

 

 

Advice please :D

Link to post
Share on other sites

  • 4 weeks later...

The Ombudsman have come back and said they cannot find any wrong doing on Vodafones part! Yet Vodafone have failed to stick to principle matters of the law here, they cannot provide me with a copy of the signed agreement only a reconstructed copy, they are charging for something I have not had, they also have called me a liar yet the records show no telephone calls at any point throughout the time I had a shambolic service with them yet I rang them a good number of times.

 

Today I have written to Guy Lawrence and notified that VF have failed to fulfil the SAR and I require within 7 working days a true signed copy of the airtime agreement that was in force. If they cannot supply I require the alleged debt balance written off and all information at CRAs removed. If they do not get back to me either way I will be proceeding with legal action no further warnings. The email has been titled final notice before action.

 

ASSISTANCE IN WRITING PARTICULAR OF CLAIM NOW REQUIRED PLEASE.

Link to post
Share on other sites

Flagged the thread for site team to pop in... I belive you can request information as part of a court claim.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...