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    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
    • The date was 3 June. Get on MCOL now. The legal principle is that, even if you defence is late, if the other party hasn't requested judgement, then your defence takes priority and is accepted. You might be in time. When I say now I mean now.  Recently we had someone who was nine days' late and this was pointed out to them at 5:30pm.  They faffed around till 11pm.  When they went on MCOl they saw that judgement had been entered at 7pm. Every minute is vital. File the below standard defence if you still can - 1.  The Defendant is the recorded keeper of [motor vehicle]. 2.  It is denied that the Defendant entered into a contract with the Claimant. 3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.    4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.  6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Hi friends,  I’m a bit worried I may have got confused with timings here. I thought I had 33 days from my acknowledgment to submit a defence but the date added above says 3/6/24.   have I missed the date?   if so how can I apply for an exception due to my disability and problems with deadlines and dates etc (ADHD)?   what should I submit as a defence?   I’ve had no reply from BW so far    just been back on MCOL and it says 28 days from service if I completed an acknowledgment of service so does that mean 28 days from that of acknowledgement (I.e. 16/5) which would make deadline for defence 14/6?   Thanks! Panicking here.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Statutory Demand - time nearly up


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hi forum, i recieved an SD notice dated from CapQ at the end of december, the debt was bought by them from barclaycard (about 7k) 6 months before. Notice of assignment was sent to my old address, as was the SD, and I have only just recieved it.

 

. I was unable to pay their myriad of collection agencies (DML, Russel aitken, HL legal, nelson guest, wescott etc for very long, each with their own barrage of threatening letters and calls. These particular letters were sent to my current address/last known to them address where i am still at now, so I've no idea why barclay/cq have used my old one for a SD and notice of assignment, unless they intend for me to miss their post and press ahead with their petition. The last payment to agents of barclaycard was 3 years ago.

 

Anyhows the 18 days from the date on the SD letter was today, and am a bit worried of what to do at court tomorrow for the affidevit, I tried to call barry davies but would not be put through to him of the error of the correspondence address, I made the operator know that I tried to call him and he logged the call.

 

Also since i stopped paying, all the letters mention sums owed within a range of 400 pounds (i.e. 6994.34, 6706.34 etc etc) even the sums with capq mentioned in the letters (on behalf of etc) vary slightly both up and down, i assume

 

Also should I cca capq straight away? I cant imagine that they would have bought the debt without the original cca (it would be about 10 years old by now) or am i wrong??

 

Any advice on what to do next, time really seems a bit tight, I am aware that 1st class post can take 3 days so by their method of delivery could have arrived at my old address around 3rd january, which may give me a few more days if the judge sees fit that I was served.

 

thanks bert.

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Hi bert, welcome to the forum. I'll try and get some of the more experienced caggers to advise you asap.

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Was the SD sent recorded delivery, or by some other verifiable method?

 

definitely post, A4 window envelope 1st class , pobox in bristol as return to sender address, and a sort of elongated barcode on envelope.

 

but no one in my old flat bothers to do RTS, which is sort of handy as i havent bothered with a redirect.

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Anyhows the 18 days from the date on the SD letter was today, and am a bit worried of what to do at court tomorrow for the affidevit, I tried to call barry davies but would not be put through to him of the error of the correspondence address, I made the operator know that I tried to call him and he logged the call.

 

On the point quoted above that you stated - If i am correct, then the fact they failed/refused to put you through to the person named as person of contact on the SD makes the SD invalid. That and the fact it was not served in person or by recorded delivery, put's you in a good position for it to be set aside.

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

 

If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phinishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

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Am I correct in stating that they delivered it to an old address ? This would never stand up in court.......they have made no attempt at personal service, so if it was me I would ignore it. However, I think a SAR and a CCA request to the original creditor might be a wise move in case they attempt this again.

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Am I correct in stating that they delivered it to an old address ? This would never stand up in court.......they have made no attempt at personal service, so if it was me I would ignore it. However, I think a SAR and a CCA request to the original creditor might be a wise move in case they attempt this again.

 

My thoughts exactly, 42man. Though the service is, it seems, deliberately wrong!

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Hi Bert , how did you get on?

 

And thanks to the caggers who I PM'd last night to get Bert some help in a hurry. I don't like to give advice on something I haven't had a lot of experience with

My advice is given through personal experience and is given without prejudice

 

 

If I Have helped please feel free to click the star

:smile:

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Ahhh the dark old days. I used to ignore them all, including CCJ's, but alas , eventually the mail behind my TV pushed it off the sideboard

My advice is given through personal experience and is given without prejudice

 

 

If I Have helped please feel free to click the star

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before you ignore the SD (which is what i would normally advise) i note that you asked the operator to log the call you made in an attempt to speak to the person mentioned in the SD

 

it would be very unwise- in these circumstances- for you to deny receiving the SD IMO

 

if you have acknowledged (even if inadvertently) that you were served with the SD then then any argument as to the method of service goes out the window

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before you ignore the SD (which is what i would normally advise) i note that you asked the operator to log the call you made in an attempt to speak to the person mentioned in the SD

 

it would be very unwise- in these circumstances- for you to deny receiving the SD IMO

 

if you have acknowledged (even if inadvertently) that you were served with the SD then then any argument as to the method of service goes out the window

 

Hi thanks for the feedback, I read the heavyweight article on ignoring it vs the set aside, and reason that it would take a good few days of trawling through the paperwork to get at least 3 concrete reasons to convince a judge for a SA.

 

In any case I only picked up the SD a few days ago, so if it did go forward I would have at least have a witness to say I picked it up weeks after it was delivered.

 

Re: the call, I asked to speak to the person named on the SD but i did not say why and did not leave a message or reference number, but gave my name, aware that the call was being recorded I mentioned nothing of a SD, just asked to speak to him. If they use the call to prove i was served should I call another 2 times to bolster the setaside approach if i've already "let the cat out of the bag"?

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