Porting a number across

[Surfer01]

What is the suggested time frame by Oftel for a number to be ported across from one network to another? We have been waiting 6 days for Tesco to port a number across! This is causing us a great deal of inconvenience at the moment especially as we have a relative who is gravely ill at present.

[Southern Guard]

I dunno about tesco but if i can remember correctly should only take 3 days, ported mine from o2 to orange, and I've ported numbers from orange to t-mobile they only took 3 days.

 

i would say contact them to make sure what's going on

[Surfer01]

Thanks. Contacted them and they don't know why there has been such a long delay. Getting ridiculous now. We waited 6 weeks for a sim card from them and now this..

[Southern Guard]

well you can still use the old sim card? if that helps if you're not using it already?

[Surfer01]

We have had no option. Luckily the old sim card still works.

[Southern Guard]

it will do, when the switch over is done your old sim will just go dead, so when that happens swap sims and the other should be working.

 

did they say how long its going to take?

[Surfer01]

Told me 2 hours ago that they will phone back in 25 minutes time. I have now sent an email to Sir Terry Leahy at Tesco! We had a very sick relative which is why we really needed comms 24/7. Tesco told us to leave the phone turned off for the whole of yesterday, but when nothing happened we put the old sim card back in and have been fighting with them ever since!

[Southern Guard]

i would say leave your old sim in your phone and when it goes dead switch the sims and it should work fine. it's not on them doing this.