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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Good Morning CAG forum!

 

After a successful stint on here reclaiming bank charges, I thought I would ask for the advice of the users once again regarding my current renting situation.

 

6 months ago I moved house from one private landlord to another. The reason I moved 3 miles up the road was to have the benefit of a garage for my 'toys' or one big 'toy'!

 

After a look around the house etc we decided to take it! we are paying shy of £600 pcm through a letting agent who are acting as the middle man. I know £580pcm is mortgage territory however a deposit was our issue! Anyhoo, after paying a deposit and a months rent up front we moved in over a weekend. after settling in we found out that our landlord forgot to put our keys for the garage and kitchen door in the envelope. We also found out the they are situated about half a mile up the road as landlords of a pub! within 20 mins of mentioning the garage and kitchen (side access tot he drive) keys someone young lad turned up on a bike with the garage key only. being giddy and having my trailer and kart arriving later that day, I moved fast to make sure thegarage was tip top. It is a concrete garage seperate to the house set back in the large garden. I opened thegasrage and decided whilst it was nice to sweep and hose out the garage from all the webs and leaves in there! After hosing the garage and door i went to tilt the garage door to drain off wter but i heard a cracking followed by the crashing down of the door which if i didnt move as fast as i did i would have got a head full of door.

 

After a conversation with the letting agency they apologised lots and lots and said they would get on it to the landlord to come round and sort it.

 

After a week we hadn't heard anything about the garage so I chased this up again and they said they will get one it. 5 weeks had passed before a builder came around to assess the garage. 5 WEEKS! I had over £4k worth of equipment in thegarge which was being shelters from a garage door propped up and covered by a tarpauling sheet. luckily the area is nice and also two sets of gates protected anything. we now have a new shiney door. but we found an old crack in the kitchen sink drainer which had previously been resealed, this had shown its face again and everything under the sink gets wet!

 

Upon confirming that they had completed the door, i once again chased for the keys for the kitchen side access door. 'ill get on it' they said.

 

As the months passed and the cold was due, I had continually called the letting agency and even popped in to the office demanding that this key is sorted as it is also a health and safety risk due to there being no escape from the kitchen if need be.

 

November arrived after many persistant calls and November brought winds. when we moved in we were shown a new alarm systems that was fitted but an engineer would call round. This was an item which we honestly forgot about however its one more thing to ad to the list of promises. the automn stormhappend to blow off our alarm box on the side of the house which in turn activated the tamper alarm and sounded the bell outside. we had no code to disarm this and it was 10pm on a friday night. risking the sound of an internal tamper alarm i removed the outer casing and continued to dismantle the back up battery and the individual bells afinally removing the fuse. luckily i had someones contat number from the letting agenst who came back to me 30 mins later with the code they thought it was. Still no engineer to sort it. The day after, a nice hot bath was due! after draining the water it decicded to leak from the drain from the abth and drip into the living room! :mad2: doesnt explain how we both felt. This however was fixed within 24 hours......bizzare!

 

Its now January 2011, 6 months since we moved in and signed a contract which they also signed. NO KEY for the door, no alarm.

 

On my last visit to the letting agents I explained that how different it would have been if I refused to pay rent. Oh they laughed....now I am at that stage to present them with a letter and explain that we are refusing to pay rent until the issuse are sorted. I would be reaching my contract if I didnt pay but they are breaching it when they do not respond to the agency.

 

where do Is tand with this and what advice would someone help me with.

 

thank you for your time and sorry I waffled on but I had to rant at someone!

 

All help is grately received,

 

Graham

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Sorry about this, but it's late, and I think what I gather from your post all you need do is email the Agent and say

 

"Hi Bob, we've been renting now for six months and have just renewed our AST.

 

We've had our ups and downs whilst waiting on repairs and the like, but we like it here and you seem happy enough with us to have recently renewed our tenancy. Two queries still remain though, which to all intents date back to when we first moved in.

 

On reflection a relatively quick way to resolve these seem to me to be:

 

a) Key to kitchen side door

 

This is a worry, as it could well be needed as an exit in the event of a fire, as discussed. The key has never materialised though, so please can your contractor now provide a key, or change the lock and provide a new set.

 

Alternatively, the lock is (NAME THE TYPE - LEVER/YALE/ETC) and B&Q sell a similar lock for £x. I propose to puchase this lock, fit it myself (or have a competant DIY friend do so) and deduct the cost from next months rent. I can drop a spare key off to you when I am next in your office.

 

Please can you confirn you are agreeable to this, so that this worry can now be resolved.

 

b) Alarm

 

The alarm is, perhaps, a little less straightforward to resolve, but may we pursue this on a similar basis to the above?

 

In this instance, however, we will instruct a suitably qualified local contractor to investigate and repair and deduct that cost from the rent. NAME OF SUCH A COMPANY have indicated over the 'phone that the cost could be in the region of £x, again, please advise.

 

That said, I fully appreciate you may wish to maintain links with the current contractor, so perhaps you could confirm your intentions here too.

 

Thanks again, look forward to hearing from you shortly"

 

Does that cover it :) ?

Edited by NewSAHD
typos etc

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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