Trouble with a Payday lender

[exeter2005]

Hello,

 

I'm a total newbie and have tried searching for an answer to my question before posting so apologies if the answer is already out there, but I couldn't find it.

 

I'm really after some advice in regards a payday company trading under the umbrella of WageDayAdvance,

 

Before I go any further I wish I had never been so silly as to get involved in this whole world of payday loans but I did and I did quite severly, I at my lowest point had 7 different payday loans.

 

Over the course of a year, I only ever missed the payment to one of these companies and so always remained up to date with settling or 'rolling over my accounts' by repaying the agreed sum.

 

However I realised things were spiralling out of control and so with the financial support of my mother I contacted all the companies and obtained bank details and reference numbers, which my mum then used to settle the loans for me, I now will be repaying her, at a much lower rate!!

 

Six of these companies gave me no problems and have also responded to my request to place a restriction against my details preventing me from taking any future loans out with them - I simply said I would reagrd any future contract null and void and would have no intention of repaying any money.

 

The seventh company, WDA however have been a different story entirely. The payment was made from my mothers account on 12th december and was the middle transaction of the 7. The funds have clearly left her account and WDA have confirmed since that the account and sort code numbers used were the correct ones. the total amount paid was £493 plus a few pence.

 

After three days I contacted (Edit) from their collection team and asked for an update, he informed me that they had not yet recieved the funds. After daily phone conversations chasing updates, (Edit) informed me that he would still be processing the payment from my account on the previously agreed date of 24th december.

 

I emailed him back and stated very clearly that I did not authorise this payment to be decducted and would consider any attempt to proceed as a fraudulant attempt to obtain funds.

 

Needless to say on 24th, the money was taken from my account and in the many conersations since they are still insisting that they have only recieved that payment.

 

My mothers bank is now in the middle of an investigation and I have no doubts that this will result in either me or her recieving the near £500 back.

 

However given the clear conversation, once I have had confirmation from WDA that they do indeed have both payments, will I stand a good chance of prosecution if I take them to court? I feel very aggrieved that in trying to help me out, my mother has been through untold stress over the festive period as between us we have paid of this loan twice, If possible I would like to raise a claim against WDA for £50 per day that they have had both payments, so effectively from the 24th december.

 

Any advice/ feedback or tips would be greatly appreciated.

 

many thanks and happy new year to you all

 

Exeter

Edited January 1, 2011 by maroondevo52
Removed name.

[maroondevo52]

Hello and Welcome, exeter2005.

 

I'll move this thread to the appropriate Forum.

 

Regards.

 

Scott.

[robjam1969]

Hi Exeter

 

I suspect getting your money back is the main priority. I would take them to court to retrieve this if needbe. As for compensation I think you would be gambling. I would personally cancel all cards they have access to just in case they try and gel themselves to some charges of their own.

[exeter2005]

hi, yeah thanks for the reply I will have no hesitation in taking further action if they hold onto the double payment for much longer. I just think its disgusting that they can be so blatant in their procedures as to do this and would like to take them to task over it....

 

but your probably right!

 

cheers

exeter

[Jamie Kingston]

hi Exeter, WDA are normally quite easy. i would try and get the money back from WDA, no threats or requests for compensation because it'll not help and probably wont be awarded. if that doesnt work call your bank and show them proof of payment from your mum's account and insist that the bank reverse the transaction and send you your money back they may say no but try harder...!

[sir_gilmour]

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.