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    • No. The defence is different. Their defence paragraph 2.7, 2.8, 2.9, 2.10 – for the first time makes reference to an alleged term between the Packlink/EVRi contract which apparently specifically excludes the effect of the Contracts (Rights of Third Parties) Act 1999. If this is true then it is very likely that they will have closed that loophole because the 1999 act specifically allows itself to be excluded by an express term within the principal contract I think that you will have to do ask the court to require them to provide evidence by way of presenting their contract and also the date that this new amendment was inserted. I understand that your claim refers to an item which was lost a year or so ago. These give us the date. We would certainly want to know that this amendment predates the date when you first contracted with Packlink to send the item. I would want to say to the court that in the absence of their willingness to confirm with evidence the date that this contractual amendment was made, that the court should assume that this was a recent amendment and was therefore not in force at the time you made your contract. We have third-party defences on this sub- forum which are fairly recent and there has been no mention of this exclusion of the 1999 act. I think we can take it that this is something that they have put together very recently. Secondly, even if they want to exclude your third party rights, it does not absolve them from the negligent handling of your item and in respect of an action for negligence you have first party rights. You don't have to rely on third party rights – although of course, you didn't allege negligence in your original claim. We didn't advise you to do so. Maybe shortsightedly we didn't foresee this contractual amendment. Of course assuming that this contractual amendment is true – although I expect it has only been added recently – what they are saying here is that nobody in the United Kingdom who makes any contract with any parcel delivery company using Packlink will have the right to bring a claim for lost or damaged or even stolen parcels. These people have lost their moral compass. It is shabby treatment of ordinary customers who pay their money and who repose their trust in these parcel delivery companies. No wonder that the Paralegal Children are now ashamed to sign off these documents with their own names. In terms of parcel tracking information – apparently it has been destroyed according to their own data protection policy. That's their business. It's got nothing to do with you and they can't use this to frustrate the six year limitation for bring a breach of contract action or the three-year limitation period for bringing an action in negligence or other tort. There reference once again to the exclusion of the 1999 Act but this time apparently in the contract between you and Packlink – is irrelevant because the exclusion has to be in the commercial contract between Packlink and EVRi – which they have referred to in their paragraph 2.7 et cetera of their defence. I'm assuming that you propose to go ahead with this case. Please let us know when you respond and we will go forward. In the meantime, I suggest that you write a letter to EVRi. Referred to their paragraph 2.7 et cetera and asked them for a copy of the contract and confirmation of the date on which the exclusion of third party rights term was included in it. Tell EVRi that if they do not answer or if they refuse that this will be brought to the attention of the judge. Tell them also that you notice that they say that they have destroyed data in line with their data protection policy. Inform them that they do not appear to have disclosed this data protection policy to their customers. Please will they forward you a copy of it and once again if they failed to respond or if they refuse that you will bring this to the attention of the judge as well. I suggest that you post a draft of the letter here so we can have a look    
    • Good morning dx100UK Could I send the update to you privately? Regards
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Possible case for constructive dismissal?


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I am considering bringing a case of constructive dismissal against my employer, as he has subjected me (and other members of the workforce) to a subtle but sustained period of bullying. However, I am don't know if I actually have a case, and would like to be told what my options are.

 

Examples of the bullying include;

Humiliating individuals in front of other members of the team

Punishments disproportionate to any mistake made

Untimely feedback and criticism (effectively setting us up to fail in a task)

Blame for problems caused by others

Poor or purposeful mismanagement of time which results in staff regularly having to stay late

General manipulation of emotions

Ruling the office through fear and degradation

Volatility and unpredictability of the individual concerned

 

Additional support for these allegations is as follows;

3 out of 6 members of staff (myself included) will be leaving the company as soon as our bonuses are paid

I have visited my doctor to complain of bullying in the work place

I have been reduced to tears in front of complete strangers because of his actions (but I have kept the business card of these kind individuals and I think they would corroborate my story)

I have kept a diary of everything I have done for the company since I started, including recording the bullying behaviour of my boss post September.

 

To be clear - the bullying is not racially or sexually motivated. I am not singled out - two thirds of the team experience similarly unpleasant bullying. However, the nature of his indiscriminately bullying attacks makes them no less tormenting, and does not reduce the mental stress of working with such a controlling and poisonous individual.

 

When offered the job in March, I was told I could expect a bonus of "around £5,000" at the end of the fiscal year. On Friday we were given our figures, and all manner of caveats were added to my eventual figure of $2500 (approx £1,500). This is significantly below what I had hoped for, and highlighted how little respect my boss has for both the work I do, and the person I am. It is the straw that broke the camels back, and I am now seriously considering pursuing legal action to compensate me for the past 9 months of verbal and mental abuse.

 

Do I have a case? And if so, how should I proceed?

Thanks

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I work for the UK division of an American company - my boss is American.

 

The bonus I have been awarded is in USD, but will be converted to UK pounds. However, on joining I was told to expect a bonus of around five thousand pounds not dollars.

 

I was given no reason to expect a smaller bonus - we have had a good financial year and I, like my colleagues, have worked very hard for the company. I do not know what bonuses my colleagues received, but I have reason to suspect that they were also let down by our management.

 

I will be speaking to my colleagues on Monday to see if they are willing to support my case, or if they want to join me in making a case for constructive dismissal for all three of us.

 

Thanks for your help - any guidance at the point is greatly appreciated!

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Hi International

 

American companies aren't great with employment rights, have you raised a grievance or followed the companies internal Complaints procedure?

If you get to an Employment Tribunal, you don't want the employer saying, 'we thought everything was o.k. or we weren't made aware of any issues'.

The other thing is that Constructive Dismissal is difficult to prove. You could maybe all do a joint greivance, although your contract might dictate that it's done

individually. You could take the greivance to the next level of management or even director level.

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Only around 5 % of claims for constructive dismissal are upheld

 

first question

 

have you or your collegues filed any grievance proceedures over this treatment

 

Less than 3% actually. In constructive dismissal claims the burden of proof is on the employee throughout the case - they are exceptionally hard to win, and without clear legal advice to resign, you would be foolish to do so on this basis. In any case, before you could even make a claim you would be required to exhaust all internal procedures first.

 

In terms of any potential claim, I don't think it is strong. Bad management isn't unlawful (and neither, in itself, is bullying!) and as Rebel11 has observed, US companies have certain reputations for particular styles of management - and for resisting all claims strenuously. You also cannot make a claim yet anyway - you need 12 months employment to do so and you do not have that.

 

No contractual promises were made on the bonus - this is not actionable.

 

To be perfectly honest, if you reached the 12 months point, given that you would have to exhaust the internal procedures for grievances (and they can simply dismiss you up to 12 months for no reason), based on my experience of tribunals generally, what you would look forward to is nearly 12 months of waiting for a case to be heard (waiting lists are now typically 6 - 9 months), during which time you will be vilified and your honesty and integrity called into question repeatedly and quite legally by the companies solicitors who will threaten and intimidate you within the law, and unless you have a lawyer then you will have to cope with all this on your own. Followed by a tribunal with more ofthis. It is highly stressful and upsetting - there is no way around this and there are plenty of people here who have had to go it alone and will tell you just how bad it can be. And if you don't win - then what? No reference. No job.

 

I am sorry to paint such a bleak picture, but I doubt you will find anyone who will tell you that it's a bed of roses - unless it's the particularly thorny type of roses. I would suggest that keeping your head down as much as possible and getting a new job is the quickest and least painful way out.

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