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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome finance car loan


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Hi please can someone help me, I have a welcome credit agreement for a car, I have paid £7709.04 in the termination my rights it says if i have paid £7256.24 then i do not have to pay any more for the GOODS, this is the car.

 

But the bottom of the agreement states that the insurances taken out IE: things like Mech Breakdown are separate to the agreement, even though they have been applied to the total amount payable under the agreement section?

 

Is this fair and right by law as I was totally unaware I was running a double agreement one for the car and one for the insurances side by side, I dont have a termination your rights section for the insurances within the same agreement for the car?

 

also the statements sent out do not divide the payments for the car and payments for the insurances

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Hi Nick

 

Are you behind with payments at all - with welcome chasing you for this.

 

Or is it just clarification around the insurances etc. that you are after?

 

You say its for a car - is it a HP agreement?

Did you arrange the finance yourself or was it aranged through a broker - or the garage you purchased the car from?

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Hi Thanks for responding

 

We have ceased paying welcome, after we issued a letter saying we wished to cancel and because we have paid half under the agreement we owe them nothing.

 

Welcome didn`t agree, saying we need to pay £700 to clear the insurances we then sent them the following letter:

 

 

Contract Termination Under the Consumer Credit Act 1974

 

 

Under the Terms And Conditions In Your Agreement 15.7 The Insurance is now cancelled

 

And Under Clause 9, I am cancelling my Agreement with you.

 

 

Dear Sir/Madam

 

I confirm your letter to me dated 11th of November 2010, Under your findings you mention that my agreement with you was from the 8th of October 2010 ?? I do not have any such agreement with you.

 

I have reviewed the only and last credit agreement with you again, I can confirm I am cancelling this agreement with you using your terms and conditions mentioned above and in my agreement with you.

 

 

Using your figures:

 

£7421.27 Paid for the goods to date

 

£7256.24 To Terminate the agreement as stipulated in your agreement

 

£165.03 Credit

 

 

£646.66 Half The Cost of the Insurances

 

- £165.03 Deducting the above Credit

 

£481.63 to pay

 

- £400 Deducting the Deposit For the Car

 

£81.63 Total Amount Payable To Welcome Car Finance.

 

Please can you send a payment slip so that I can pay the above amount into your account.

 

Please can you also make arrangements for your representatives to collect the goods /car from my home address at a mutually agreeable time.

 

Please also do not attempt to part with data in reference to myself and this agreement to the credit reference agencies, because as Im sure you are aware this is illegal while this dispute is on going, failure to comply with this will I assure you result in legal action against you.

 

Welcome have not responded and I feel uneasy about this

 

 

 

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I would suggest sending a Subject Access Request to Welcome - it will - or should - give you the information you are looking for and copies of ALL the paperwork they have on you.

 

Included in that should be something called a statement of Price - that will give you a breakdown of how much of your monthly payment goes to the car - and how much to the insurances.

 

Here is link for template.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?262417-Suggested-SAR-temp-for-Welcome.

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Hi

 

The finance was set up with welcome at their showroom, along with the insurance set up

 

the other thing I wanted to mention was that I was made bankrupt in 2006 and I am still under that bankruptcy order until 2011, can this work i my favour?

 

we have worked out from the figures that 84% to the Car and %16 to the insurances working on welcomes figures

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Not sure about the Bankruptcy order - not my area to be honest. Could ask on the legal thread how it may effect you and the agreement.

 

Did you know the insurances were included - did you ask for them?

Was you possibly missold them?

 

Other thing is if it was a Welcome Depot that you purchased the vehicle from then there are almost certainly undeclared commission payments involved - but we can go into more of that later.

 

Send Welcome the SAR as i suggest in an earlier post - and see what thye send back - would not worry about them to much at this stage.

 

nick7602 said:
we have worked out from the figures that 84% to the Car and %16 to the insurances working on welcomes figures

 

 

The statement of price will give you an exact breakdown of the payments. So sending the SAR is your next step.

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Hi

 

We asked for mech breakdown and shortfall insurance

 

at that stage we believed that because the insurance costs were applied to the over all amount within the agreement, we again believed this ran the term of the Agreement, this isnt so, the Mech breakdown cover terminated in October this year, with another 3 years to run on the agreement, I didnt know this and it wasnt mentioned to me.

 

if I had of been aware that I was now going to be running a second credit agreement I wouldnt have taken it out, I have no paper work in relation to the insurances at all other than how to claim.

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I'm sure someone has suggested your signature could somehow 'magically' appear on a CCA !!!

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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Hi Guys

 

I have just received a letter today from Welcome which basically says exactly the same as the last one, other than at the very bottom they have requested that I contact their collections department to arrange for the car to be collected, and to carry on paying the payments to them. they have also stated this is their final letter

 

Obviously I dont want to get into debt, should I hand the car back? what should I do as you know I have formally written to them cancelling my agreement.

 

 

Nick

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was there any other insurances added that you did not ask for?

 

The insurances you are aware of have been missold so you can claim that amount back and hopefully reduce your balance by that amount.

 

I think they can not reposses if you have paid over a third - just check that on your terms and conditions.

 

I cant realy advise on you keeping the car or not - has to be your decision - will be a battle but they can be beaten - also may be undeclared commission payments involved which helps our case - but we need to see the paperwork from welcome.

 

Need to send that SAR off to welcome as soon as possible.

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Hi

 

I now have the SAR in my possesion from Welcome, is there something specific thats of interest to you?

 

I have looked over the docs and the statement of price Welcome have sent, we personally have never seen this before now it has appeared with their docs?

 

We have had under the same agreement 3 cars, the 3rd being the one we have at the moment, the first car never had a statement of price or the second but the final one does??

 

dont know if the above helps, but would be most greatful for your usual very kind assistance with these people.

 

 

Thanks

 

Nick

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Hi

 

The only insurances I have are shortfall and mechanical

 

going back to your previous request about HP and credit I have just noticed in the signature boxesone states HP and one states Credit, but at the top of the agreement in bold it states that this agreement is a credit agreement??

 

 

Nick

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are you able to upload them onto here - removing any personal details?

 

The agreement

Statement of price

Statements

anything that mentions commission or related to the insurances.

 

For info on how to do this follow the link below

 

http://www.consumeractiongroup.co.uk/forum/content.php?115-How-to-open-a-PhotoBucket-account-and-use-it-to-post-pictures-on-the-Consumer-Action-Group

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