HFO services / Barclycard

[DonkeyB]

Me? Wrong donkey, I think... I’d look a right charlie* if I did that.

[coledog]

:lol::lol:LOL

[dogtrainer]

Just checked royal mails track & trace and got this

 

Item ###############GB was posted at Post O on 25/11/10 and is being progressed through our network for delivery.

 

Funny the first one got there next day wonder if the Pigeon is walking to Northampton.Lol:lol::lol:

[dogtrainer]

HI all the pigeon arrived to day at B/C I will wait and see what I get back from them.

Edited November 29, 2010 by dogtrainer

[Carol844935]

Subscribing

[dogtrainer]

Hi all the postman has just been and nothing from HFO.

Their 12 + 2 Days were up yesterday will send them the account in dispute letter. should I also say that I don't acknowledge any debt with them.

[coledog]

Yes - if it doesn't already say that in the letter.

[coledog]

Link to letter - in case you need it - you will have to add.

 

http://www.consumeractiongroup.co.uk/forum/content.php?436-Failure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale.

[dogtrainer]

Thanks Coledog will send it this afternoon .

Just back on line as we were getting our Gas & electric meters change to smart ones.

[dogtrainer]

Hi Donkey has Bart been about today

[DonkeyB]

Yup.

 

He’s here at the moment.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?274618-Wifey-v-HFO-Services/page2

[dogtrainer]

HI all Dispute letter delivered to HFO on the 6th December on the proof of delivery it says name ROXBURGHE I thought that they did not exist any more?

[coledog]

Rox certainly do exist and share an address with HFO in West Byfleet, that is why they receive the letters. Rox actually seem to operate from that address and are still a right pain. In my experience, the HFO letters then seem to go to Wimbledon where all the replies are posted from.

[dogtrainer]

Thanks CD must have picked it up wrong about name changes .

[coledog]

They are all part of the same motley crew and at one point, debts were being sold to Roxeburge as a company. DB and others can explain the companies chain far better than I can! Roxeburghe are a low life bunch of DCAs based in West Byfleet who seem to concentrate on unenforcable debts and parking tickets as well as minding HFO's mail box.

[dadofholly]

As Post would say - same crap different nappy

[dogtrainer]

HI all postman's just been with a recorded letter form B/C it included some letters and 2 default notices and several pages of computer print out but no notice of assignment or who the account has been sold to.

I am in the middle of scanning all the letters will post the links up when finished.

[dadofholly]

If they have not complied fully with your SAR request you can follow it up witha non compliance letter threatening further action.

 

Here is link to templates.

 

http://www.consumeractiongroup.co.uk/forum/content.php?593-Data-Protection-Act-Non-Compliance-Template-Letters

[dogtrainer]

Hi dadofholly I sent a noncompliance letter to them which they received on the 29th November giving them 24days .

[coledog]

May be best to wait until the 40 days are up and then send the letter threatening them with a court order - I think all the letters are in that link.

[dogtrainer]

HI all right here we go hopefully I got theses in the right order

Number 5 & 9 are default notices issued by mercers .

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0002.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0003.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0004.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0005.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0006.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0008.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0009.jpg

 

http://i423.photobucket.com/albums/pp316/dogtrainer05/HFO0010.jpg

[DonkeyB]

Bog standard stuff. But it will be interesting to compare this with anything HFO come up with.

 

I find it odd though that Mercers letters are now suddenly on Barclaycard letterheads. Do you retain any of the originals sent to you? They could be important. The DNs say ‘we act as agents for Barclays’. These are not genuine copies, as they should not be on Barclaycard letterheads.

 

Their DNs amazingly leave 14+3 days for compliance. My recollection is that Barclaycard DNs from this period didn’t allow this long – so it would be good to see your originals. Moreover, they did not need to allow 14+3 days at this time – in 2005, it was still only 7 clear days, I think, so these have been cobbled together to fit the facts.

Edited December 10, 2010 by DonkeyB

[dogtrainer]

I don't know if have any of the originals I will need to go and search but a lot of things got shredded last year when we were having a clear out but you never know they might be in some corner .

[dogtrainer]

H coledog the 40 days are up on the 22nd I will wait till after the new year then send it letter .

[DonkeyB]

Anyway, none of this really matters. You now have the proof you needed that the account is SB. Game over.