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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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Hilesden securities court papers received ** Discontinued ***


john
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vicky:-

 

Good news the discontinuance eh :)

 

yes it is great news. It has been very draining especially over christmas and I don't know what I'll do with my time now!!!! Mbna has made an agreement in my personal credit card problem, and paid me £50 compo, I've sorted my daughters court summons and mitigating circumstances for a speeding fine non-payment and got it reduced to less than the original fine??? John's is now over, bar the costs, and I can't thank everyone enough, so thank you citizenB.

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Everything that you have had to pay out for comes under your disbursements, your time to and from Court is also chargeable together with your time researching, preparing etc etc

 

and yes, send it to Alpins (or whoever was quoted on the N1 for service)

 

You are entitled to your costs by way of CPR, at this stage the case was not allocated therefore SCT costs do not apply.

 

The slight 'downer' is that it has not gone away - with permission, they could issue a new N1 and start again BUT keep all your paperwork for this claim as you would use that to object to them obtaining permission to have another go.

 

Saying that, the Court may well ignore the discontinuance and throw the claim out which would be even better for you (but I doubt it :( )

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Strictly speaking (well not even strictly actually) they are liable to your costs under CPR38.6(1)

It is not a wasted costs application which is something else entirely and is only really needed if the claim had been allocated to Small Claims Track as then CPR38.6 doesn't apply

 

 

Liability for costs

 

38.6

(1) Unless the court orders otherwise, a claimant who discontinues is liable for the costs which a defendant against whom the claimant discontinues incurred on or before the date on which notice of discontinuance was served on the defendant.

 

(2) If proceedings are only partly discontinued –

 

(a) the claimant is liable under paragraph (1) for costs relating only to the part of the proceedings which he is discontinuing; and

 

(b) unless the court orders otherwise, the costs which the claimant is liable to pay must not be assessed until the conclusion of the rest of the proceedings.

 

(3) This rule does not apply to claims allocated to the small claims track.

 

(Rule 44.12 provides for the basis of assessment where the right to costs arises on discontinuance and contains provisions about when a costs order is deemed to have been made and applying for an order under section 194(3) of the Legal Services Act 2007)

 

So you just write to them asking for your costs under CPR38.6(1)

 

detail your 'reasonable' costs

 

Assure them, that if they refuse your reasonable costs then you will not hesitate to make an application to Court for your full costs to be assessed on an indemnity basis

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you send it to the solicitors - and yes, very much so - Google it

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Vicky:-

 

Discontinuance recieved by court now. Is that it? Apart from filing everything and submitting costs does anything else have to be done, please?

 

Off topic but is there anywhere/one on CAG to give advice on a conveyancing surveying issue? Thanks

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That's it - you don't have to contact the Court again now at all

 

The costs go straight to the other side - they are not wasted costs, just normal costs of the action which they are fully liable for.

Nothing to stop you getting some quotes from local solicitors and then pitching your costs at 2/3rd of that.

 

Remember, these are not 'wasted costs' these are the costs the losing party pays to the winning party for no other reason other than they have lost, so there is no need to prove any vexatiousness or anything like that.

 

If they refuse they will generally come back with an offer, then negotiate an agreed settlement - if that doesn't happen then you can apply to Court for a detailed assessment which will give the Court the opportunity to show their displeasure at their time being wasted by the Claimant as well.

 

cant's help with the other though.

 

NGEddie's case has got good detail - I think he got £650 - another recent discontinued case got a 4 figure settlement of costs for a LiP but also a gagging order so I can't say more, but you get the picture.

The latter case was more complicated than yours I think NGEddies was similar although even that had progressed a little further.

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Vicky:-

 

I have claimed the taxi fare to court and back. I have a regular driver as I am disabled so know it is a reasonable cost for the distance. Can I also claim for the time taken to do this, as it is at least an hour of my time every time I have had to go? Thanks.

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  • 2 weeks later...

Rang back Hillesdens as requested. Eventually put through to DLC. They say they will never pay the costs I have submitted, they know nothing about any N244 application, and they are not liable for any costs after the allocation questionnaire. They offered £100. I said I will not accept that, (my out of pocket expenses are more) and I am quite willing to go back to court. They said they don't want it to go to court and want to come to some agreement. I said to put everything in writing as I do not want to communicate by telephone. Any ideas?

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They are liable for full costs. Write back to them (and you could cc the Court Manager) explaining that you find their offer of £100 derisory and insulting and clearly trying to take advantage of you as a LiP.

 

Reiterate that your costs were reasonable and fall well short of what they would have had to pay had you been represented.

 

I would PM Undercover Elsa, for the letter writing she does some brilliant ones :)

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nope and, of course they knew about it - why do you think they discontinued? because they couldn't comply with the Order from your application!! where do they think the Order came from :lol:

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whoever John spoke to appeared to think it was something to do with the allocation questionnaire as they dont think they need to pay costs after the aq is done?????? However it never got to the AQ stage, but obviously we didn't know that and did a lot of research on aq's, for which they have been charged.

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IF the case had been allocated to SCT then no they would not have had to pay costs (although you would have asked to Court to Order them for their behaviour) HOWEVER you made your app before AQ stage and you may remember from my posts that one of the reasons for that timing is that it remains trackless and therefore full costs have to be paid when they discontinue.

 

Stick to your guns, and don't be afraid of taking it back to Court, they will be afraid as the Court will hammer them (and they know it - they will NOT want it back in Court)

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Just been reading through from day one. Great thread, and well done everyone!!!! Brilliant help and advice. What a great example of CAG in action.

Gh, you make me blush, LOL. :redface:

I'll happily put something tasty together, will be back later with that after lunch.

Shall I post it up here or send by PM for checking?

 

Elsa x

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:rofl:

I am rubbish at letter writing or even post writing come to that - I tend to state/argue facts rather than constructing a proper flowing argument :redface:

 

Post it up at least they will have prior warning to what's dropping on their doormat 8-)

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Ok here goes, feel free to amend/correct etc :-)

 

Case Reference:

Dear Sirs,

Further to our telephone conversation on 3rd March 2011 in relation to costs for the above case, I write to confirm the elements of the conversation and reiterate that all further discussions on this matter should be in writing. Furthermore I will copy all correspondence to the Court.

In précis, you state that you would never pay the costs I have submitted, have no knowledge of my submission of an N244 and that you are not liable for costs after the Allocation Questionnaire. You made an offer of £100, which I declined and stated I was quite willing to go back to Court. In response you stated you did not wish this to go to Court and wished to come to some agreement.

I believe this is an accurate summary of the conversation.

 

Further to my verbal response, I would reiterate that I feel your offer of £100 is derisory and unrealistic to the point of insult. Indeed, it could be construed as an attempt to take advantage of the lack of knowledge of a Litigant in Person.

 

I have followed the recommended guidelines and clearly and fairly calculated my costs. Obviously your offer would not even cover out of pocket expenses, let alone reflect the many hours of work and research involved in dealing with your attempted claim as a Litigant in Person. Had I engaged Legal representation my costs would have been significantly higher.

 

Turning to your belief that you are not liable for costs after the AQ, as I’m sure you must be aware, this only applies once a track has been allocated. The case was trackless when you discontinued, hence full costs are payable, as I’m sure the Court will agree.

 

Hence unless we can come to a more realistic and fair agreement based on my submitted figures, I am quite prepared to apply to the Court. This will obviously incur further costs, and I reserve the right to appoint legal representation in this matter.

 

I look forward to a satisfactory response within 7 days,

Edited by Undercover-Elsa
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Excellent

 

I would change "I am quite prepared to apply to the Court" to "I am quite prepared to apply to the Court for costs to be assessed on the indemnity basis due to your conduct both up to and following your discontinuance of your ill-conceived claim"

 

But there again that would be really sticking the boot in :D

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For info

 

 

SECTION 15 COSTS ON THE SMALL CLAIMS TRACK AND FAST TRACK: RULE 44.9

 

15.1

 

(1) Before a claim is allocated to one of those tracks the court is not restricted by any of the special rules that apply to that track.

 

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