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    • I believe it is helpful to seek guidance from a range of places and decide on the validity of the sources and frequency of responses which are most helpful. A single voice can be a dangerous thing. As, of course, can groupthink. Scott, it feels like £4k on a solicitor for a £1.5k bill is overkill. Were we back in time I'd suggest small claims court as your claim sounds like it may be straightforward? By all means add that phrase on. I also suggest you contact the court and go and sit in on a couple of similar cases to get a better understanding before you shell out.
    • a card should be 16 digits...urm... note your dates above please. do not miss them no matter what happens  ......................... pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Northamton, civil national business centre Name of the Claimant ? PRA Group Uk Portfolios ltd. How many defendant's  joint or self ? self Date of issue –  21 May 24 date of AOS - 07-06-2024 date for filing defence by - 21-06-2024 Particulars of Claim 1. The claimant claims the sum of £5600 for an outstanding debt owed. 2. On Mar 2000 the Defendant entered into an agreement with Barclays Bank Uk PLC for a credit card under reference ( 11 digit ref ). 3. on Mar 21 the defendant defaulted on the agreement  with an outstanding balance of £5600. 4. On Aug 21 the debt £5600 was assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on Dec 23. 5. Notices of assignment were sent to the defendant in accordance with S136 Law of Property act 1925. 6. The claimant has instructed PRA Group (UK) Limited to act on its behalf in the recovery of the outstanding debt and to pursue litigation on its behalf. AND THE CLAIMANT CLAIMS 1. The sum of £5600 What is the total value of the claim? £6100  Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No - just emails threatening action   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes   Did you inform the claimant of your change of address? no Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? credit card   When did you enter into the original agreement before or after April 2007 ? before - in 2000   Do you recall how you entered into the agreement...On line /In branch/By post ? I don't recall - I suspect post / online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? am awaiting access - but I suspect it is    Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. assigned - debt purchaser has issued the claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Pretty certain - Yes   Did you receive a Default Notice from the original creditor? pretty certain - Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? there's been gaps - they went very quiet  Why did you cease payments? Covid lockdowns  What was the date of your last payment? i thought it was 2020 - they say 2021 Was there a dispute with the original creditor that remains unresolved? no Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? no
    • Sorry, I'm slightly confused. The moneyclaims dashboard is the only thing (I think) I have access to.  
    • no go to OCMC and download the transfer order and post it here.   be quick we dont have a lot of time
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Confusing Response From MBNA?


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Having sent my SAR's request to MBNA on the 15th August, I was surpirsed by their swift but somewhat confusing response.

 

Their response letter read;

 

Thank you for your letter dated August 15, 2006, which we received on August 18, 2006. We are currently investigating your complaint and will send you a full response by September 14, 2006.

They then go on to say that if I have any queries in the mean time to call a chap by the name of Stephen Bailey.

 

Obviously this is just a standard response. However, my original letter was as I stated a request for SAR's not a complaint.

 

Is this their standard response? What should I expect next? Are they likely to fulfill my request, or are they just stalling?

 

I would be interested to hear from others that have recieved this sort of response.

 

Many thanks

Ruth T

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I have had the same letter i think i will send something to stephen bailey and ask him to comply with my SAR.

  • Confused 1

First Direct Data Protection 5/06/06

SETTLED IN FULL 23/08/06. £4412.30 charges plus 8% interest and court costs .

OH Halifax Data Protection 05/05/06

SETTLED IN FULL 23/08/06 charges plus 8% interest and court costs £738.78

MBNA SSettled in Full before court action.

Yorkshire Bank - Pre lim stage

Royal Bank of Scotlcand pre lim stage

Argos Card Services pre lim stage

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Hi Spartan & English Rose, many thanks for your responses. I think MBNA are playing games with us, - however the clock is ticking and they are only delaying the inevitable.

 

I will keep the forum posted with my progress (or lack of it!).

 

 

Many thanks

Ruth T

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I'm still waiting for my response although I'm glad to hear they responded realtively quickly to you just to confirm that it was safely received. I hope you get a quick resolution to your problems with them.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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Ruth

 

FWIW it seems MBNA are taking or at least have taken a diffrent line compared with thelikes of the abbey.

 

They seem to supply the info for the last six years and send out a goodwill payment pretty quickly.

 

However, if like me you want all the statmeents write and reminmd them and dont let them off the hook.

 

Personally i think we shoild stick to our timeline even if they do play nicely for a bit. IMHO they do this to try to prevent you claiming interest and of course to keep out of court.

 

JMHO

 

GLenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Having sent my S.A.R - (Subject Access Request)'s request to MBNA on the 15th August, I was surpirsed by their swift but somewhat confusing response.

 

Their response letter read;

 

Thank you for your letter dated August 15, 2006, which we received on August 18, 2006. We are currently investigating your complaint and will send you a full response by September 14, 2006.

They then go on to say that if I have any queries in the mean time to call a chap by the name of Stephen Bailey.

 

Obviously this is just a standard response. However, my original letter was as I stated a request for S.A.R - (Subject Access Request)'s not a complaint.

 

Is this their standard response? What should I expect next? Are they likely to fulfill my request, or are they just stalling?

 

I would be interested to hear from others that have recieved this sort of response.

 

Many thanks

Ruth T

 

I got exactly the same reply format to my SAR this week.

 

I'm just leaving them to it and we'll see what turns up next.

 

Stick to the timeline and the plan and claim every penny, including lost interest.

 

Pete

I will not make any deals with you. I will not be pushed, filed, stamped, indexed, briefed, debriefed or numbered. My life is my own. Number 6

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  • 3 months later...

Hi ya, got the same letter. But then received an offer in full and final settlement of £230. Also received a printout of transactions instead if statements which totalled my charges as £370.

Please also be aware of their sly tactic of mentioning the closure of account if you fail to comply with their T&C's. This is cleverly worded and doesnt necessarily mean they will close it if you go for your full claim of charges prior to their rate reduction. Only if you pursue for charges after.

;) Life is too short. Appreciate the big things that seem small!

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