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    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
    • Theres speculation on whether the magazine was Womens Weekly or Boys own 😀   ... probably a classic first edition of boys own - based on it costing $130k :lol  
    • You have five days yet to respect the WS deadline which is next Wednesday.  As others have said,  you can e-mail the court their copy.  That gives you the whole weekend to get the WS prepared.  Personally I'd post UKPC's theirs by 2nd class post (all they are worth) on Wednesday too, the court won't look badly on a short delay from a Litigant-in-Person. Another point.  In your WS you say their signs are rubbish.  That's a great point if their signs really are rubbish.  It's a dreadful point if their signs are fine.  So have you got photos of their signs?
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Statutory Periodic Tenancy


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Hi all,

 

I would like some advice, we are looking to move from our current rented property and recently wrote to the agency advising of our intent and gave our one months notice, they have written back stating we signed a Statutory Periodic Tenancy which requires us to provide 2 months notice?

 

I have looked through this and other forums and believe that as a "Statutory Periodic Tenancy" by law we are required to only give one months despite this new agreement.

 

Can anyone help!!

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Hi there,

 

I've just researched this for you. The reason the landlord asked you to sign that information is so that he/she can evict YOU with two month's notice at any point.

 

If YOU wish to end the tenancy, the notice has to:

 

be in writing; and

 

be for at least 28 days (or, if the tenancy is one in which the rent is paid at longer intervals than this, for example, every three months, the notice should be for that period);

and

 

expire on the last day or the first day of a complete period of the tenancy, for example, if the first day of a period of a weekly tenancy is a Friday, the notice to quit must expire on a Thursday or a Friday. If a monthly tenancy began on the 20th of the month, the notice to quit must expire on the 19th or 20th of the month. Although the first day of a period of the tenancy may be the same day as the rent is paid, this is not always the case, for example, a weekly tenancy may have started on a Thursday, but the rent day be agreed as the Monday.

 

Hope that makes sense!

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Thanks sequenci, I thought that was the case.

 

What should i advise the lettings agent, is this documented anywhere? I know if i go to them with this information they will just say that as we signed the agreement we have to pay!

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You say:

 

"...we signed a Statutory Periodic Tenancy which states we must give 2 months notice."

 

"Signing" and "statutory periodic tenancy" do not really go together. If you signed something agreeing that you had a periodic tenancy then you may (it depends on the wording) have a contractual periodic tenancy. If that is the case and two months' notice was agreed then you have to give two months' notice. I think we need to know the exact wording of what you signed.

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Hi Aequitas

 

The exact wording is as follows:

 

""this letter is to confirm that when the Assured Shorthold Tenancy Agreement expires on the 15/11/08 it will continue as a Statutory Periodic Tenancy, whereby either party may terminate this Agreement upon providing at least two months prior notice in writing, such notice to be given on or before the 15th day of the month."

 

The fact they mention this is now a SPT makes me believe we only have to provide 1 months notice.

 

Thanks

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Hi Aequitas

 

The exact wording is as follows:

 

""this letter is to confirm that when the Assured Shorthold Tenancy Agreement expires on the 15/11/08 it will continue as a Statutory Periodic Tenancy, whereby either party may terminate this Agreement upon providing at least two months prior notice in writing, such notice to be given on or before the 15th day of the month."

 

The fact they mention this is now a SPT makes me believe we only have to provide 1 months notice.

 

Thanks

 

More or less what I was expecting. Typical agent's drafting! The agent has, as agents often do, confused the issue. First of all if no one had done anything there would have been an SPT so there was really no need to confirm it. He did though confirm it. The question is do we simply stop immediately before the word "whereby" and argue that what follows is a misdescription of the SPT? Or, since detail is specified, do we have to read it as if the word "statutory" were missing? I am inclined to think that the former interpretation is correct on the basis that in the case of ambiguity the interpretation most favourable to the tenant should apply.

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  • 9 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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