defaulted car loan with The Funding Corps

[cerberusalert]

Data Protection Act Good Practice Notes:

 

2. Do you have enough information to be sure of the requester’s identity?

Often you will have no reason to doubt a person’s identity. For example, if a person with whom you have regular contact sends a letter from their known address it may be safe to assume that they are who they say they are. http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/checklist_for_handling_requests_for_personal_information.pdf

[little_evo]

Thank you all for your help

[little_evo]

Little bit of an update...

 

Received a nice letter from TFC today stating they received my SAR last week!! (Interesting as i sent it via recorded delivery around the 7th June!)

 

They are still stalling with the request, asking for identity and stating that...

 

"We have received unsigned letters so we are unable to attempt to identify you by checking your signature, we need drving licence (For name purposes) and or Utility, bank statement showing my name and address"

 

The letter also states that the information (SAR) will be sent within 40 days from receipt of the information they have requested. (Name and signature).

 

So i do believe that the 40 days are now up and using this as a stalling tactic, for reasons not known to me.

 

I have sent them a letter last week stating that they are in no doubt as to who i am considering the letters i have been receiving from them.

 

Are they "allowed" to stall even more considering the P/O was cashed and now that the 40 days are up...?

[lord_tiger_putin]

I raised the question of the signature on this thread regarding HSBC:

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/268216-data-controller-hsbc.html

 

Here is a quote form someone:

I complained to the ICO, then got the info (a big box full of about 20,000 bits of toilet roll) within 5 days even though they never had my signature> The ICO upheld my complaint as well.

 

He made a complaint to the ICO about HSBC requesting additional information and a signature, which he didn't send and the ICO upheld his complaint.

[patrickq1]

EUROPA - Press Releases - Data protection: Commission requests UK to strengthen powers of national data protection authority, as required by EU law

[little_evo]

And the latest in the saga is...

 

The Data Controller has refused to send out all the information i requested back in June and has stated in a recent letter...

 

We have received your £10 and the information will be sent to the address we have on file. We will not enter further correspondence relating to this matter unless we receive the information we have requested.

(This being a signature to make my identity known and driving licence, passport or utility bill)

 

I sent them a letter with dates of all the letters they have sent me recently, e.g. Final Notice letter, Default £30 letter and one from their collections squad amongst many others, stating that they know full well who i am as they should not be sending out letters like this to an "unknown" address or client.

I know it is being a little stubborn, but they know who i am but seem to be not forthcoming in my request which has gone over the 40 day mark

[patrickq1]

I raised the question of the signature on this thread regarding HSBC:

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/268216-data-controller-hsbc.html

 

Here is a quote form someone:

 

 

He made a complaint to the ICO about HSBC requesting additional information and a signature, which he didn't send and the ICO upheld his complaint.

 

i can only say contact the ICO you can phone them direct also the cag have a protected signature at the side of the thread look at that and send a protected signature that will stump hsbs

patrickq1

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