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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Halifax- I WON ***************


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been banking with halifax for 10 years and they owe me around £2000! only last week they took out in charges nearly £160! in failed direct debits because my work paid me 2 days late. that resulted in me having no food all week and feeling really depressed! and looking forward to the smile on there faces and it will be more than £160!!!! But the fat cats wont give in with out a fight i guess!

 

But so chuffed got you guys on board.

 

sending me first letter out 2moz

 

good look all

 

we will bring the hitlers down!!!

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I sent my prelim letter to ask for the amount owing £1,392.00 and they offered me £160.00 partial payment - bet thats what your money was being used for! Sent letter to say that I am still waiting for the full amount. Sticking to my timelines and sending LBA out 14th - then see what happens.

Let me know how you get on.

----------------------------------------------------

Halifax: Amount owed £1,392.00.

Data Protection Act arrived 30/05/06.

Prelim letter sent 31/05/06

Partial Offer reply rcvd 06/06/06 - £160.00 (Rejected)

LBA sent 14/06/06.

Partial Offer reply rcvd 21/06/06 - £485.00(Rejected)

MCOL filed 28/06/06 : Claim no: 6QZ42413

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Welcome aboard leehind.

 

On the plus side, you're claiming from the Halifax and they usually play 'fair' in relation to DPA requests, and also seem not to have defended.

 

On the downside, you've now got me!

 

Best of luck

jonni2bad

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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  • 2 months later...

Hi all

 

I have filed my case via the courts AUGUST 2006 (MoneyClaim) for £2500.They have aknowledge the claim and intend to defend the claim. Has anyone else been through this process? and what happens next. i believe they have 28 days to prepare the defence? can anyone give me any info as to what Halifax normally do.

 

cheers

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I've seen this mentioned before - its pretty much standard for them to check the "will defend" box its a stalling tactic. Don't worry just wait the 28 days and all should be fine.

1 - 18 August 2006 - S.A.R - (Subject Access Request) sent

2 - 29 Ausust 2006 - Statements dated October 2002 to July 2006 received. One single statement separately packaged dated August 2006 also received. No correspondence enclosed.

3 - 6 October 2006 - Statements prior to October 2002 to July 2000 received - thiscovers statute only

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you should get an aq through the post which you will need to fill in, and send back to the court, gather all your paperwork now and keep it all up to date, chances are that you will get your money very soon - they always seem to indicate they wish to defend and then suddenly before the 28 days are up you will get paid!

good luck

sharon

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Finally ive won, its been a long hard battle. Halifax did intend to defend the case but 3 days later they paid the full amount into my bank account plus interest. Thank you all for your support and guidance.

 

TO all new people keep to the tracks and guide lines and you will win

 

 

lee

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Excellent news!! :)

 

Out of curiosity when did you start? Waiting for reply to Prelim letter at the moment (Morris v Halifax).

Morris v Halifax

Data Protection Act letter sent 20/6

Charge deducted from account 27/6

6 yrs statements received 25/8

Prelim sent 30/8 (£1014 charges + £156.11 interest).

Std reply & complaints leaflet received 5/9

Offer received £70 9/9

LBA sent 12/9

No reply to LBA - MCOL requested 26/9

Offer received 26/9 - £218.

MCOL issued 26/9, acknowledged 29/9

Offer 29/9 - full amount ex. o/draft interest

Accepted as partial

Credited to account 12/10

AQ sent for rest

Morris1 v Barclaycard

Prelim letter sent 31/8 (£60 charges + interest).

Standard reply 9/9

Offer 12/9 - full amount!! :smile:

Morris 2 v Barclaycard (Mrsbass!):

Data Protection Act letter sent 7/9

Standard reply received 19/9 inc statements 5/04 to date and microfiche bilge.

Prelim 20/9 £100+interest actual, +same estimated.

LBA 3/10

Partial offer £48 6/10

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thats quicker than i expected - fingers crossed i will be posting a success story in a few weeks!!

 

:)

Morris v Halifax

Data Protection Act letter sent 20/6

Charge deducted from account 27/6

6 yrs statements received 25/8

Prelim sent 30/8 (£1014 charges + £156.11 interest).

Std reply & complaints leaflet received 5/9

Offer received £70 9/9

LBA sent 12/9

No reply to LBA - MCOL requested 26/9

Offer received 26/9 - £218.

MCOL issued 26/9, acknowledged 29/9

Offer 29/9 - full amount ex. o/draft interest

Accepted as partial

Credited to account 12/10

AQ sent for rest

Morris1 v Barclaycard

Prelim letter sent 31/8 (£60 charges + interest).

Standard reply 9/9

Offer 12/9 - full amount!! :smile:

Morris 2 v Barclaycard (Mrsbass!):

Data Protection Act letter sent 7/9

Standard reply received 19/9 inc statements 5/04 to date and microfiche bilge.

Prelim 20/9 £100+interest actual, +same estimated.

LBA 3/10

Partial offer £48 6/10

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Well done Lee! Happy spending :)

 

I went down to the courts and filed my claim last friday, they said I'd hear this week, but nothing so I phoned them and they are short staffed and wont be looking at it until next week, grr!

 

Hopefully be posting Nikki's won soon though

 

Good luck everyone

 

Nikki x

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Hey Nikki

 

all you gotta do is wait a while longer, keep checking your bank account as they just deposited without even telling me, and i still have had no responce or letter from the Halifax! Ha Ha they must be saving the stamp money!

 

Laters

 

lee

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:-) Well Done, Great to Hear Someone Else Won:)

Looking forward to the day when I win

Enjoy Your Spending

Angi x

Good Luck with Your Claim

 

Angi x

 

 

:) If I have been of any help, please click the Scales of 'Justice' in the botton left corner. ;) Thanks

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very well done

don't spend it all at once

KBO

If you can't fight, wear a big hat.

 

Halifax... 2 successful claims....£518

 

CitiCards..... judgement and cheque (26/7/07) .... won £900

 

RBS business..... .....stay lifted reissued N1..... won £2105

 

Midland1 business.1996/1997.. first letter (27/6/07)....£1470

 

First Direct...... first letter (30/6/07).... £839.... stayed

 

plus another 13 banks/business/cc's to come for £10,000 plus.

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