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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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Deep doodah with Natwest loan and O/D


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Hello,

Just got a letter from NatWest saying our offer to pay token amount towards loan £4328.50 and O/D £5179 is unacceptable and issuing formal default notices before being passed to recoveries department.

 

We have tried to keep this bank going but just can't do it any longer.

 

The loan is in my OH's name and the O/D account is a joint account but they seem to have it all in my OH's name.

 

Has anyone any experience with NatWest issuing bankruptcy orders, or are they likely to look for an arrangement? They always seem to be very hard nosed. "We can't make an arrangement because you couldn't pay it" was one comment.

 

The loan was taken out 31/1/07.

 

We also have a business account with NatWest which is now dormant with no owings, and set up parachute accounts elsewhere.

 

Fighting the panic and grateful for your comments.

 

Rocky

Rocky

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Well they can refuse your 'unacceptable' payments all they like, if that is really all you can afford to pay back each week/month then that is all you need pay them, a Judge wouldn't make you pay more than you could afford.

 

Keep everything in writing unless you can record your phone calls, as you will have no evidence of their lousy customers service skills.

 

Do you own any property or have any assets?

If so it might be likely that they will go for a charging order on your property rather than BR?

 

Personally I would just set up a standing order to pay them the amount you said you would and they refused to accept, thereby in the eyes of a Judge it will be seen more favourably than not making any attempt to pay them at all.

 

Others will be able to give you more advice and support, will keep an eye out,:wink:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Smae, Rocky:)

 

I don't have experience of NatWest but I'm sure someone who has will be along soon.

 

In the meantime, deep breaths - don't let 'em get to you - the hardest thing in the world is not to panic - but their objective is to make you feel bad - and that's the first thing you have control over (I say, having to work at it all the time myself!!!:-D). Don't let those lovely:rolleyes: people from the bank grind you down.

 

Take care & hwyl fawr

H.x

That the birds of worry and care fly above your head, this you cannot change. But that they build nests in your hair, this you can prevent. --- Chinese proverb

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No property or assets to speak of. Lots of debts and not much income.

 

With them treating the two accounts together, I guess I will have to wait for the default notices and then the recovery people to tell me how to make payments?

 

They also paid themselves a lot last year for bouncing the loan even though I had made an agreement for a temporary extension to the O/D and I will be seeking to get the amount reduced. (need to try and remember the detail).

 

Rocky

Rocky

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With them treating the two accounts together, I guess I will have to wait for the default notices and then the recovery people to tell me how to make payments?

 

Can you just clarify this?

Have they added your OD debt with that of the loan?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi........1st move CCA Natwest for a copy of the original signed agreement for the Loan account,you might get lucky and they cant produce the same.As Baz.B states clarify that they have not put the 2 accounts under 1 heading.It is my experience that they do this but actually keep the accounts still separate,you cant CCA for a bank account.Do you have statements for both accounts,if not you also need to SAR Natwest for accounts going back 6 years and claim back charges on the bank account..will look out for your reply............FS......then we can help further......????

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If you SAR them then they should provide ALL data they have regarding your account with them, and not just the last six years, this is a tactic they normally use to try and fob you off from recovering unfair charges beyond this period..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi all, thanks for your replies.

Nw haven't added the accounts together, just listed them in a letter to OH.

 

The two accounts are listed: Personal loan £4328.50 DR

and Current plus £5170.27 DR.

 

I have the original agreement for the loan which was January 2007.

current plus OD goes back years.

 

Letter says can't accept offer, but we want to assist you so phone this number. (my speak).

 

I am challenging some other debts, AIC/Wescot/CL finance, but I am a bit wary of Nw. OH is not very understanding!

 

Rocky

Rocky

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Letter says can't accept offer, but we want to assist you so phone this number.

 

So in 'assisting' you they refuse your offer of payment!:-x

 

Ridiculous!!!!

 

Just set up a S/O with the amount you have offered them, and pay it that way until you can recover any charges they may have applied to the account, then 'IF' they were foolish enough to attempt legal action, they would look very stupid in front of a DJ, as you would only be paying them what you can realistically afford.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi,

Latest letter from NatWest says:

 

"funds have become available from the servicing account and a transfer has now been made to the loan for the missing payment (and put the overdraft up by £197 - they must have upped the limit haven't notified me of charges yet).

 

"Please make sure cleared funds are available in the servicing account the day before payments (loan) are due."

 

"Please call at the local branch to discuss your situation and how we may be able to help you further".

 

Is this legal, and how do I stop Natwest Peter robbing Natwest Paul and charging me?

 

They played games last year by paying the loan and charging me for going over the overdraft limit even though they had agreed to raise the limit when I tried to stop the loan.

 

I am getting cross. They seem to be ignoring our letter of hardship and offer of repayment. The loan would be covered by a CCA which may or may not be enforceable but the overdraft could be more easily enforced perhaps?

 

Grateful for advice as I am still a bit lost with this one.

 

Rocky

Rocky

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I kind of had the same issue with Nat West.

 

I sent them a letter, along with an I & E statement, to show what I was able to pay, as I was trying to deal with it myself rather than going through CCCS. At first they said no, so I resent the letter and they accepted it.

 

I also changed my bank account, so money went into a a different bank account.

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Unfortuantely that is the only way to stop them from offsetting money from one account to another, which they are legally allowed to do.

 

You will have to open up another bank account with a seperate banking group to stop them doing this again.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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With regard to an I & E, they are not entitled to this information, and know that full well. Only a judge is entitled.

 

Your I & E is your own personal information, and deals with YOUR money, and as such it really is YOUR decision as to how much you can afford.

 

Make sure that whatever you pay (never mind them saying not acceptable - tough) remember that this may well be a long term commitment and you will need to make these payments on a regular basis, so don't struggle and make them too high.

 

Have had dealings myself, just ignored them, and nearly SB now.

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