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    • Also, how much did the warranty cost you? Follow our link to see what we have to say about extended warranties. You should cancel the warranty immediately. You should send a separate letter referring specifically to the warranty and cancel it. I think you have 14 days to cancel the warranty and so you are just within time if you do it straightaway. Don't hang around
    • As advised by my site team colleague above, you need to send the letters of rejection as quickly as possible. I would suggest that you post the letter here for us to have a look at. If you have sent a letter already then let us see what you have sent. You seem to have posted up part of a report which you received. Please could we see the whole report. Upload it in PDF format. I'm not quite clear who it is produce this report. Was it somebody connected with Big Motoring World or was it from an independent inspector. Did it cost you anything? I'm aware that you have coming from Facebook and the point has been already made there that although the assertion of your right to reject it is an important step, the big problem will be getting Big Motoring World to act correctly and to accept the rejection and to refund you. How far are you away from the dealer. You bought the car 13 days ago. How many days have you actually had use of it? What date did you take it into the garage where they discovered the faults? You have told us that some of the purchase price was financed. Who provided the finance? I think my site team colleague above has asked you this question and you need to tell us.  
    • Politicians not being totally honest applies to 99% of them these days. Whoever wins the election will have to find money to pay for all of works needed to repair the damage done during the last 16 years. I say 16 years, as that is when the Banking crash made a huge dent in the UK economy. The Tories have managed a gradually declining country. At least Labour understand they need to fix Britain. The Tories are more willing to accept a broken NHS etc.
    • After Sun*k's interview on Sky, their Ed Conway fact checks what he said. Interesting.  
    • Tesla is due to make an official announcement on the result of the vote at a meeting on Thursday.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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barclaycard reduced payment plan


WideMouthedFrog
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So the lady on the phone ( yes I phoned) said I should speak to their department that deals with helping people make payments, by reducing the interest rate for a stated period or accepting a much lower monthly repayment that normal. The lady in said department wasnt quite so open I felt. She wanted to know what I wanted them to accept, but seemed a little confused as to what she could offer me...she threw about terms like full settlement, partial reduction of interest , probationary periods but wasnt really very clear about anything, and when I asked about the implications for me if I went this route she was well and truly garbled. So I said I needed time to consider..but basicly I meant to find someone who could inform me a little better. I have a few days before payment is due to get a more clear understanding.

Who can tell me anything about these arrangements ...or even what my options are for such arrangements? The debt is not enormous...under 3000, but big enough to be kicking my po, and I want this stress out of my life.

I currently have no personal source of income and really nothing in the way of assets ( dont think holey socks count).

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yep, only payments to be added to this account in the last 18months is from ppi ( which they were supposed to remove last year and didnt) and interest, then more recently charges for exceeding the limit. they said can start by refunding this for the last 12 months...will wait for the proof before I count the chickens though....they still want the full whack for this month and for last months (missed payment)which they are still calculating on the basis that I was exceeding my limit and paying for the ppi.

What I was wondering about though is, although I realise my credit history is already marred, I have more or less been attempting to keep up with minimum payments...so does accepting a plan do me damage in the long run re future banking options/lending/mortgage etc or is the odd missed payment actually more damaging. is an agreed plan a win win situ for me and the bank and I should jump at the chance?

Frankly, getting credit was always an issue even though till last year I had always worked, payed my dues and had a healthily active account with the bank, so actually I think that thoughts on credit scores and rating are really sometimes a waste of grey matter anyway! But I would at somepoint maybe like to have my own home...and I dont mean when Im 90 and believe me the clock is ticking!

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You can get your PPI, late charges and interest back for 6 years, but your not limited to 6 years. You need to send them a SAR, they should send you all the data they have including statements. From the statements you can work out PPI, Late charges and interest.

Don't let them work out what refund your entilted too. If you spend a bit of time on it, it could work out to be quite a bit.

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BC are usually really bad at helping peeps when they are having a hard timne with repayments.

 

If you have all your a/c statements for the a/c, check and see what they have added to the a/c for:-

 

Late payment fees.

Over limit fees.

PPI that you didn't agree to.

 

These can all be reclaimed, plus interest. Don't allow BC to dictate how much they'll refund voluntarily - they'll not pay interest from the date of each charge to the a/c which you are entitled to.

 

Read the Interest Tutorial at Link No6 in my signature below.

 

:)

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YAY GADS! this company is driving me absolutely up it!

Phoned back today as agreed, the plan that I was offered last week is , according to the supervisor, no longer in operation...when asked he said that they no longer offer this kind of repayment plan as of yesterday! how very convenient.

He insisted on offering me something else. All I want is to be able to actually pay this bill..pay off the money. They can help me by reducing the amount of interest and not adding any more charges ...but that is just my opinion, he apparently has no authority to do this ...but what he can do is offer me a probationary period of 2 months at 27GBPpayment with normal interest and normal charges ( 12GBP carried from last month for late payment) and then the following months at a reduced interest rate but no extra charges.. which means I accrue close to 200 in charges and interest on my account in those 2 months , so in this case...after the 6 month period ( that I was offered last week ) I will owe them 200 more than I do today.

I, in my lack of understanding, fail to see how this helps me pay them the money that I owe.

Can anyone offer enlightenment?

Edited by WideMouthedFrog
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Hi WMF,

 

If you read other threads here, you'll see Rule No1 is "Don't Speak to Them, EVER."

 

You'll here nothing of any use to you. They'll say almost anything to get you to pay or give them phone numbers but then they go back on what they promise.

 

Forget their stupid deals and work out what you should reclaim from them for penalty chartges, PPI and contractual interest.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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