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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Happy Birthday Johnny


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Happy Birthday Buddy. :)

 

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cowboy_birthday.jpg

 

Have a great one Johnny!!! the Single Malt is on me next time I see you :D

 

pete

 

What a tight wad! You could at least make it a double.:rolleyes:

 

Happy Birthday Johnny.:D

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Thank you so much everybody for your birthday wishes ......... it's lovely to know I have so many good friends on here .......

My head kinda hurts a bit this morning :roll:... a bit too much of the (single ) malt pete ......

Was that a self portrait jo ? :lol:

Thank you Tills for 'starting the thread in the first place ... xxx .....

and thank you PD for finishing it ....... :D

To everyone.......thank you again ... you're all brill !!!!!!

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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Aw Thanks hilary .... better late than never eH :D

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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Sorry, Johnny just noticed this, hope you had a great one :)

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I did thanks MD ........a few too many of the Craitur (single malt) lol ...... but recovered fairly well .... :D

 

Many thanks to you too , silly girl ..... I remember you well from Brum ....... ;)

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Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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A bit late, JM, but the sentiment is the same......

Happy Birthday, Duke :lol:

 

the-duke.jpg

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Thank you so much everybody for your birthday wishes ......... it's lovely to know I have so many good friends on here .......

 

My head kinda hurts a bit this morning :roll:... a bit too much of the (single ) malt pete ......

 

Hmmm more like one over the eight :rolleyes:

 

Thank you Tills for 'starting the thread in the first place ... xxx .....

 

Tis called getting your own back :rolleyes::p:D xxx

 

 

 

 

 

 

Glad you had a brill day :)

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Ah the one and only Johnnymitch A very happy birthday to you sir and thank you for all the help you have given me top dollar.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thank you soooooo much everybody for your lovely Birthday Wishes ...I 'm so chuffed to have so many good and true friends on here ... :D:D:D and some of the pictures were very inspired! ....the Duke ! lol.........

Latty ....... better late than never , girl .... :) and this applies to your completion of the 10K run too .... LOL !

THANKS AGAIN ALL!!!!!!!!! you are the best ...... !

PS. If I miss your birthday it's because I don't know when it is ... :confused::eek: and hopefully someone will 'blow the gaff ' like Tills did to me . ....:rolleyes:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

If you think I've helped you please feel free to tickle my star :-D

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