Fredrickson International and Bryan Carter Solicitors

[the_pregnant_pixie]

Hello

 

Back in January I asked a question about a debt with Tiscali that I was being chased for by Fredrickson International.

 

I was advised to send Talk Talk a Subject Access Request, and I did this on the 11th January 2010. I did not hear anything from Talk Talk, until a fortnight later when they sent me a letter informing me they were removing their service off my phone line. I did not have their services on my phone line, and as I didn't have an account number, no one at Talk Talk customer services knew what to do with me. In this time I also received a letter off Freds, saying they would not pursue the debt until they had heard from Talk Talk.

 

I left it a while, expecting them to send me my documents and things, after paying the the fee of £10 with the SAR, and they haven't sent anything to me. I then received a letter off Bryan Carter, who I know share an office space with Fredrickson International, informing me I now owe Talk Talk the money. They have changed the payment reference number from a tiscali one to a talk talk one.

 

Are they allowed to do this, as I still haven't had my documents and things from the SAR I sent Talk Talk regarding my old Tiscali account. What should I do next? They are saying I now owe £1,400+ and they will be adding another £150 onto the debt as administration charges. Should I just let them take me to court?

 

Any advice is greatly appreciated!

[IdaInFife]

you need to send template 2 from this link to talk talk

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

 

and you need to edit a dipsute leyter to say you are waiting on a sar:

 

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

[postggj]

150 Quid Addmin Charge

 

By What Authority

 

Unless Its In The Original Agreement They Can Get Stuffed

[Hardupnotfedup]

You also need to make a complaint to the information commisioners office for non compliance of SAR I would also Talk Talks complaints procedure.

[the_pregnant_pixie]

you need to send template 2 from this link to talk talk

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

 

and you need to edit a dipsute leyter to say you are waiting on a sar:

 

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

 

I used template 3 instead as they have not responded to my SAR. Do you think that would be better?

 

Also, how do I go about making the complaint to the commissioners office for non compliance?

 

Thanks

[Hardupnotfedup]

Complaints about data protection policy - ICO

 

Try that there are a couple of ways to submit complaint

[the_pregnant_pixie]

Thanks very much. I am going to get everything posted out by recorded delivery tomorrow.

[johnee]

Hi these leaches are chaseing me on a disputed account. I`m getting calls, text messages to my landline and a constant stream of threatening post from these [freds] & bryan carter. Even threatening bailiffs on xmas eve. Can i county court them for harrassment plus compensation ?. They have no intention of going to court they no they can`t on a disputed account. Any ideas.,