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    • 05.05.24 Ever so sorry if I have entered this in the wrong part of this website.   My grandfather is in his 70's and retired.  He asked me to help him find a work pension that he was paying into when he was working. From 1967 - 1982 he worked for a Fabric Dying Company, Celanese, Spondon Derby UK. I have already used the GOV.uk Trace Pension Scheme. It listed a few pension companies : Akzo Nobel (CPS) Pension Scheme formerly Courtaulds Pension Scheme.  I do not fully understand how this works but I think this scheme is administer by a company called Willis Tower Watson. We have called this company, got through to the pension department submitted all my grandfather's details (D.O.B. , N.I. no. etc.) but that agent tells that they have no record of my grandfather and ask what is the name of the pension scheme. Here is the problem, his home was burgalled in 2005 and a briefcase which contained his legal documents was stolen. So he does not know who was the Pension Scheme company. I have a this phone number 01332 681 210 for Celanese but it just rings and never gets answered. So I am asking for help if anyone can tell us where we can try next. I am also hoping for a massive long shot that one of them members on this website, worked for or knows someone who worked for British Celanese Spondon Derby and could tell us of any pension company. Thanks for any help.
    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since the only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept and comply with their offer and to give them the time to go to option (3) if he declines or ignores it.  Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still heard nohing, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism in these circumstances  to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me.  I think I've answered all your questions but if I can help further just let me know. Just a tip - if you are offered a fixed penalty be sure to submit your driving licence details as instructed. I've seen lots of instances where a driver has not done this. There will be no reminder and no second chance; your £100 will be refunded and the police will prosecute you through the courts.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome Finance Agreement


andys123
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take a look at my thread andys123, i'm having the same problem, FOS have basically told me they can no longer help.... absolute joke!!!!! I have enough dud paperwork to open a bloody paper mill, i truly believe i have grounds for unenforceable loan and it's plainly obvious, but FOS don't seem to see it...

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Very dissappointing to say the least. Apart from appealing and re-emphasising the issues that are fairly bloody obvious I will now have to wait to see what happens with my (loosely termed) 'default' that was issued on the 2nd June. I haven't heard anything from them apart from a default sums statement so.....

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Again Andy we are in the same boat not heard anything since December, apart from a Default sums letter. Something is going on.

As always please check and double check what myself and other Caggers inform.

 

If you like my Post please dont be shy give my Scales a little tickle :-)

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  • 1 month later...

Havent heard a thing from Welcome since the 'default notice' which was sent in June. Today though, have had two missed calls on my house phone, googled the number and it was The Lewis Group.

They are the company that deal with Welcomes defaulted accounts/arrears are they not?

Haven't received any further correspondence so can't confirm whether they are ringing about my Welcome loan or some other issue.

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  • 1 month later...

Have today received a letter from SALANS solicitors. "We are instructed.......that you have defaulted under the terms of the loan and tthat our client has terminated the agreement with an outstanding balance of........we are instructed to to seek your proposals to discharge your indebtedness...........form of income/expenditure enclosed to return to our client...........our client may consider a reduced settlement by way of lump sum"

 

The last I heard from Welcome was in June when they sent me what appeared to be a non-compliant default notice and have heard nothing whatsoever since then, so, when did they terminate the agreement and should they have let me know?

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Is it correct that if they terminate the agreement and demand the money in full BUT have previously supplied a blatantly incorrect DN then all I am liable for is the amount of arrears up to the point of the incorrect DN?

 

Any help appreciated

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  • 2 weeks later...

Salans solicitors have now written again regarding my lack of response to their previous request :

 

"as the loan is secured, it is open to our client to seek to enforce the charge by way of possession proceedings. Our client would prefer to resolve the matter without recourse to such action and we are therefore instructed to allow a further period of 7 days to receive your proposals".

Is now the right time to offer a vastly reduced settlement figure, don't really want to hang out and let it get any worse, or do I now mention the invalid DN and offer the amount due on the DN

 

Thanks.

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Its very quiet on the Welcome forum, only 12 or 13 posts in a week!!!!!!!

 

Wrote back to Salans saying that I was unaware that the agreement had been terminated and that I would be interested in settling by way of a reduced amount. They have responded by saying that I should refer to their previous letter, they have again confirmed that Welcome have terminated the agreement and request my offer of reduced monthly payments accompanied with an I&E form if that is how I wish to repay OR an offer of a reduced, lump sum payment.

So.......any advice on which way to progress?

Do I need written confirmation from Welcome that the agreement is terminated, do I offer the amount that was quoted as 'arrears' on the faulty DN - (either monthly payment or lump sum), do I wait for legal proceedings?

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......any help? At what point do I tell Salans that I will be making them an offer based on Welcomes faulty default notice?

Do I make an offer now and possibly give them a chance to serve an amended/correct DN or do I still wait?

 

Thanks.

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I cant believe how very quiet it is on the forum.

 

Maybe all the MODs and people that have helped us all in the past have been terminated by a vigilante DCA group!!!!

 

My sister has had a DN and termination within 13 days. Obviously illegal, just want to know what to do next

CAG Toolbar downloaded :D

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  • 3 weeks later...

Another letter from Salans saying they were "'surprised' I hadn't contacted them regarding making an offer/payments and it would appear I was avoiding paying Welcome".

I have sent a letter offering them the amount that was stated on their incorrect DN....good idea or not?????

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  • 2 weeks later...

Had a response from Salans rejecting my offer and "as a result, a monthly payment plan needs to be set up and so we enclose a financial statement to fill in..............return to us with your offer of payment".

 

Daft question but what are they expecting....the full balance with reduced monthly payments, (prolonging the term of the loan), or a better lump sum offer or??????

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  • 1 month later...

Letter from 'Salans' saying that they were now becoming 'Solex'.

 

After letters back and forth, rejecting my offer, me sticking by my previous offer

they still want to "help me by whatever way is acceptable, payments that I can afford...

..but the full amount is still outstanding....

 

....do not send a repeat of my previous letters etc".

 

How long will this go on for, I have accepted their termination and made them an offer as per the DN.

 

Thanks

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  • 2 weeks later...
  • 1 month later...

....still receiving letters from Solex, still dissapointed that I haven't offered them a better payment, still wanting to help me and their client establish a mutually agreeable plan etc etc.

I have written previously as mentioned saying that I accept their termination, (on the suply of their faulty DN which I obviously haven't disclosed to them).

What is theirs/mine next move?

 

Thanks.

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  • 2 years later...

Long time since last post. My outstanding Welcome loan is now with MKRR who are requesting a repayment plan. My CRA file shows that the original loan with Welcome has now been settled and the amount is now owed to MKRR as a default with MKRR being the creditor. My question is, does the security of the loan pass to MKRR and can they transfer the default from Welcome to themselves. I previously posted about the default being incorrect and the fact that Welcome had terminated the agreement.

The date of default that MKRR are using is the date of the attempted/ incorrect default by Welcome and a default balance of zero.

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  • 6 months later...

My last communication with them was regarding the inaccurate default date and also the fact that my credit agreement had inaccuracies within it, such as total charge for credit, how the interest charge had been worked out, appearing to charge interest twice on fees etc. They wrote a few weeks ago stating that they were waiting for the information to come from Welcome.

Have been to and fro for about 2 years now and still waiting.

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  • 2 weeks later...
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