I Want bayv to take my TV

[sdffffffff]

I have a tv with buy as you view. It's a sharp aquos 47" LCD. I could buy a samsung 50" for around 500 now so it makes sense to buy one and stop paying £104 every 6 weeks.

 

I would like to know the best way of giving my tv back, also the main thing is if this would affect my credit score.

 

I have had the tv for 11 months.

 

The agent is coming to collect £104 tomorow so it would be helpful if I know exactly what to tell him.

 

Thanks

[Lefty]

Hi - and welcome to CAG.

 

You can voluntarily terminate your hire purchase agreement at any time, but you will be liable for 50% of the total amount payable (less any remaining interest and any "add-on" service contracts you may or may not have.) Dependant on whether your agreement was for 2 years or 3, you may well have already paid more than 50% already.

 

You would probably be better discussing this with the customer services dept at BAYV head office rather than with your rep.

 

If you encounter any difficulties, please get back to us and we will advise further.

 

Cheers

Lefty

[sdffffffff]

I'll check when I get home but I think the agreement was 3 years. What if I say I'm not paying any more so they reposess the tv? Does this then show on my credit file?

[The Truth "Rare Indee]

Lefty is correct when he states

 

You can voluntarily terminate your hire purchase agreement at any time, but you will be liable for 50% of the total amount payable (less any remaining interest and any "add-on" service contracts you may or may not have.) Dependant on whether your agreement was for 2 years or 3, you may well have already paid more than 50% already.

 

You would probably be better discussing this with the customer services dept at BAYV head office rather than with your rep.

 

Having said that there may be mitigating circumstances to be taken into consideration.

 

I would suggest you write to the company at the registered office adressed to the Chief Executive Officer marking this "private and confidential" to ensure a senior manager sees this letter.

 

Further send this registered post and keep a copy, state you situation and what you want the company to do and give them 14 days to respond in writting.

 

Provided you reach agreement with the company no adverse action or record would be made

[Lefty]

Lefty is correct when he states

 

You can voluntarily terminate your hire purchase agreement at any time, but you will be liable for 50% of the total amount payable (less any remaining interest and any "add-on" service contracts you may or may not have.) Dependant on whether your agreement was for 2 years or 3, you may well have already paid more than 50% already.

 

You would probably be better discussing this with the customer services dept at BAYV head office rather than with your rep.

 

Having said that there may be mitigating circumstances to be taken into consideration.

 

I would suggest you write to the company at the registered office adressed to the Chief Executive Officer marking this "private and confidential" to ensure a senior manager sees this letter.

 

Further send this registered post and keep a copy, state you situation and what you want the company to do and give them 14 days to respond in writting.

 

Provided you reach agreement with the company no adverse action or record would be made

 

The response quoted above was (I understand) posted by a senior director from BAYV, although the poster prefers, for some reason, to remain anonymous...

 

The company registered here at CAG, insisting they wanted to improve their customer service, contribute to threads, and be more transparent to their customers...

 

THEN WHY DOES THE COMPANY NOT POST UNDER ITS OFFICIAL ID OF "BAYV"? (This ID was also registered, and has posted more than once on these forums!)

 

I shall say this one last time: If Buy As You View want contribute to CAG, and be seen as transparent to their customers, then BAYV should only post in an OFFICIAL capacity with the ID of BAYV, and not under an alternate ID! This is both unprofessional and unacceptable.

 

I shall unapprove any further "official" BAYV posts UNLESS THEY ARE POSTED BY BUY AS YOU VIEW WITH THE USER-NAME OF BAYV

 

If the above is in any way unclear, please PM me for clarification.

 

 

Cheers

Lefty

[MARTIN3030]

BAYV have been given ample opps to show they are serious in addressing CAG complaints.

I am with Lefty on this,that in that despite a number of requests,things dont appear to have been digested that enables transparicy and openess.

[hazeleyes68]

I'll check when I get home but I think the agreement was 3 years. What if I say I'm not paying any more so they reposess the tv? Does this then show on my credit file?

l

 

 

Here is an online petition against Buy As You View ,please feel free to sign

 

Buy As You View interest charges ,miss selling to customers and poor customer services

[linzi855]

l

 

 

Here is an online petition against Buy As You View ,please feel free to sign

 

Buy As You View interest charges ,miss selling to customers and poor customer services

 

hi there, i had a tv from bayv, and because of circumstances i couldnt afford it no more so i asked the person that was coming to collect payment to take the tv away that day, hesaid some one will be around the next day to collect. I didnt haveto pay anything apart from the payments i already made and the payment that was due when he came i dont owe them nothing its not shown up on my credit file i just cant get anything else from them for 6 months