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Halifax here we come!***won***


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Hi there,

I'm yet another disgusted Halifax customer finding this site from The MoneysavingExpert site.

 

At the moment I don't have a problem with the Halifax, but my daugher's experience is another kettle of fish. £350 taken in February alone, and more charges "notified".

 

I've read every post to date on the Halifax site and all the FAQ's I 've now nagged her into taking action, and an initial approach has been made through the local branch for statements. She did get two charges refunded while we were there. We were told that they would send an email to head office, I think, and the statements would be delivered to the registered address for the two accounts. If they are not here by the middle of next week, we'll start dong the job properly.

 

Will keep you posted

Chrisi

If only I'd known then what I know now.

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Not surprising really, nothing arrived. DPA letter printed and sealed for posting to head office tomorrow together with a copy sent to the manager of the local branch.

The ball is rolling!

If only I'd known then what I know now.

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Hi,

 

I am new to this bank charge refund thing and i think it is simply marvellous.

I am about to send the 1st letter this week. I was going through what statements i have got and the charges from Halifax amount to £800 in less than a year!

 

I might also try with some of my other banks such as capital 1 they have taken loads off me.

 

I am slightly concerned about how far Halifax will go with this but revenge will be mine!!!

 

Will keep everyone informed!

 

Hels

Halifax -

LBA sent 12/05/06 for £1,232

 

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Hi,

 

I am new to this bank charge refund thing and i think it is simply marvellous.

I am about to send the 1st letter this week. I was going through what statements i have got and the charges from Halifax amount to £800 in less than a year!

 

I might also try with some of my other banks such as capital 1 they have taken loads off me.

 

I am slightly concerned about how far Halifax will go with this but revenge will be mine!!!

 

Will keep everyone informed

 

Hels

 

Welcome - but can you please start your own thread - it makes it a lot easier to follow.

The law, in its majestic equality, forbids the rich as well as the poor to sleep under bridges, to beg in the streets, and to steal bread.

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Surprise, surprise. Got a letter back from Leeds referring to one account for which statements were requested at the branch. No mention of the second account and asking for £5 to provide 6 years of statements. The account was only opened in 2002 so I'll be very interested to see the statements for the earlier years.

 

I doubted whether anything would materialise from a request made at the branch so in the meantime had sent DPA to Trinity Road with £10. I think the best thing I can do is ignore the letter from Leeds for the moment and wait to see what comes from Trinity Road.

 

The letter from Leeds actually states "The majority of transactions on your acount are automated and all application of charges is automated. The only manual intervention around charges would be when a refund is made." I have it in black and white now that ALL charges are automated.

 

Have now started on Capital One, Barclaycard and Lloyds. Will start new threads for each when any response to initial letters received.

If only I'd known then what I know now.

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  • 1 year later...

I can't believe it is over a year since I started this one. It's up and running now. Initial letters sent and standard "Foxtrot Oscar" letters received. Issued claim in Staines Court about a week ago. Just hoping now that they pay up before it goes much further. I've just completed a bundle for Lloyds - what a waste of paper when we know they are 99% certain to pay up or not turn up!

If only I'd known then what I know now.

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  • 2 weeks later...

Halifax rolled over !! Settled in full !! They said they were going to defend, but then sent letter saying it would cost them too much, and although they admit no liability of course, a refund would be in the account within 5 days. It was there today !! I'm so pleased it's over. It was a claim for my daughter's account, so she will be sending a donation asap. Couldn't have done it without all the help and info on this site.

Many thanks, Chrisi

If only I'd known then what I know now.

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CONGRATULATIONS..!!

 

You got there in the end!!! :D :D

 

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CONGRATULATIONS!

 

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13/07/07 **WON** Halifax

Any advice or opinion I give, is what I have learnt from CAG, If in doubt, please consult a professional.

 

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  • 11 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

If only I'd known then what I know now.

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