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    • With regards to the letter of rejection, I found a template on line and used that. Please do let me know if anything needs changing.  Thanks
    • Morning, So the finance company is Warrenties2000. I have just sent a copy of the rejection letter to them too. So now they have it as of today, and the Big Motoring World have it as of yesterday. We still have 2 days left out of the first 14 days. The report is not a report, it's an email thread which the mechanic forwarded on to us. it shows that he did send the email to Warranties2000, their reply, and then his reply to them. This is the email that Warrenties2000 have said they've not received. BMW said the diagnostic test usually costs £100 but they have offered to pay £70 of it as a good will gesture. We have told them over the phone that we're not paying any of it. We are 8 miles away from the dealership. We have had 8 days of use of the car and on the 9th day it went to the garage. The garage found the faulty battery and faulty gearbox about half an hour after we dropped the car off.  I've just messaged my husband to tell me who we got the finance from as I don't know. He handled everything with the car.  The extended warranty was £1800 over three years and that was with Nissan I think. My husband contacted the Nissan warranty people yesterday and he said they're raising a complaint on our behalf. I will check with my husband to see if he has cancelled the warranty, I'm sure he has but I will check. So update from yesterday. My husband has cancelled his car insurance as of Friday as the car is undrivable anyway. I'm going to the car today to get our other bits out if the boot.  I have enclosed the details you have all asked for. Thank you so so so so much.   Garage report.docx @ Car return none identify letter.docx
    • Only had a conversation with the duty manager when I complained.  They were fully booked the night we arrived but offered the room next door for the following night! The hotel is called Widbrook Grange, Bradstock on Avon. I will upload the photos shortly.
    • but there's 'perhaps not entirely forthcoming .. and then theres lying through their teeth - like sunak and farage Vote us in this time and we'll do what we promised to do years ago and not only didn't, but blocked others from doing it .. and did largely the opposite.   I certainly wouldn't bundle a serial killer with someone not paying for a loaf of bread to feed their children eh? I have long voted for those I believe to be least worse - it has been difficult at times - but placing the poops (tory or deform) at the far  backend of my choices currently is not even an effort.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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False accusations after complaining - ** WON **


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One letter received today from MD stating that decision letter will be with me soon. Also states that Dec pay correct.

States that all contracts clearly advise that SSP is paid. I was never given a contract for that role. I was for the initial role I did but the job I moved to was different so how the hell am I supposed to know what each contract states?!

He does not understand how I feel that I was harassed or forced to resign! Also, I offered to resign (?) in the meeting that never took place and he ignored it. This is the meeting that he claims took place where I confessed to stealing letters.

The short fall in my on-call has been disputed by other staff members so I won't be getting that.

As for the deposit, I need to verify it?!

He will make any payment at the end of the month.

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Am I right that your last day of notice was on Thursday (11th)?. In that case they're too late- they can't dismiss you when you're no longer employed by them, have resigned and also finished your notice period with them too.

I think he's delayed sending any dismissal letter for a reason - that reason being realisation has dawned that, since the onus is on the employee to prove constructive dismissal and so those cases are extremely difficult to win, its perhaps in his interests after all to let your departure remain as a resignation rather than a dismissal which you'd have a better chance of winning in a tribunal situation.

Thats my hunch as to why, after pushing it so hard, he suddenly backed off and hence no dismissal letter.

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I've just read earlier posts and you sent the resignation letter on January 14th yeah? If your notice period was 4 weeks then as of last week you no longer work for the company.

 

The letter you've seen hasn't been sent to you officially has it? You've had another letter in the meantime saying its on its way but you haven't received it. You now officially do not work for the company so its too late to dismiss you. You can't be sacked when you don't work there anymore. They're too late!

 

You have confirmation in that letter you've receved today - which you've received AFTER the end of your notice period and in which it states the decision letter is on its way....thus confirming by the time your notice period expired no official dismissal took place.

 

Keep the envelopes these letters arrive in too btw - the postmark on them may be relevant so keep em safe too.

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That is right, my notice period ended on Wed.

So this means that I cannot pursue unfair dismissal? What happens about references etc as he will state that I was dismissed?

The letter that I have not yet received but have seen is very basic in that in tells me the decision was made to summarily dismiss me but gives no explanation as to how they reached their decision. I feel that it is a very serious allegation and they really have no proof but this could have a major impact on my future employment and that worries me greatly.

 

I have been keeping the envelopes as I thought they may be useful.

Edited by Ms_J
poor spelling
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Should I have been provided with proof of all of the accusations? I was provided with copies of my signature for two of the allegations but nothing or no explanation for the third and I find this strange and rather unfair. I did state in my written statement for disciplinary hearing that I had not received any info about the third accusation.

The court date is getting closer and I am trying to gather as much info/proof that this man is a liar as I have nothing to back me up except my word.

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You should be provided with all evidence they intend to rely on prior to a disciplinary hearing.

What court date is this, Ms J? I didn't know you'd made an application.

Sorry, I've taken my eye off the ball a bit with this one.

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I was pretty sure that's what should have happened. Can I pursue unfair dismissal even though I resigned?

The court date is about the wage arrestments, to find out why it was not implemented, he claims I stole the letters and he knew nothing about it.

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I'm with ya. I'd forgotten about that court hearing.

Don't know what will happen there. End of the day, it's his responsibility to make the wage deductions. Is he going to attend this court hearing then? If the accusations about you having stolen mail come up, just say " so why hasn't he reported me to the police then?" County Court Judges (Sheriffs I think you call them, you're north of the border, nae?) smell bullsh*t a mile off.

What I'd do now is try and get an initial consultation with a few different employment law solicitors in your area. Take all your evidence with you and see what they think. Be prepared for widely different views.

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He will be there and that it what is worrying me the most. I would do anything to get out of being in the same room as that little creature.

Yep, it will be a sheriff and the accusations will come up! Spoke to solicitor today and he asked me to go along tomorrow as he thinks my manager definately has a case for constructive dismissal and me too. I know how difficult C/D is to prove so I was hoping that my dismissal may have been useful!

I am struggling to find solicitors who deal with employment and the ones who do are £150+ an hour and do not deal with legal aid.

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Well, judges control things very firmly, he won't be allowed to be nasty. If he's as big a pratt as he sounds, he'll show himself up. Just keep calm and answer any questions that are put to you.

I'd just use the initial meetings of a few solicitors to get a measure of how you stand. Have you tried CAB?

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I hope so! Solicitor said the same as you, so hopefully it will be ok.

I went to CAB but wasn't too impressed and they told me that as I had consulted a solicitor they would not be able to offer any assistance.

With regards to the LBA, should I just wait now until the date that the wages should be paid, which just happens to be the day of the court hearing!

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yes and yes

Ok, so I would be entitled to have a copy of the minutes? (Not that there will be any at this moment in time!)

What should my grounds for appeal be?

 

Thanks again, elpulpo. You will be sick of me and my questions!

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I will do that. Should I do that in the appeal letter?

The letter is full of crap. It is supposed to be from the "independent" person who is refering to himself by his name ie "present at the hearing were mr independent and mr director." If I were writing a letter I would be saying, "present were Mr Director and Myself." I have not to hesitate to contact him if I require any further info but have no contact details for him! The letter was sent on headed paper from the office I worked in.

It says that I handed in a letter and the delay on my part in submitting my evidence caused delay in concluding matters.

After adjourning & considering the facts it was decided that my actions were considered gross misconduct and considering all alternatives decided to summiarily dismiss me. However as I had resigned they cannot continue with the dismissal process.

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Just spoke to Solicitor who said to ask for minutes and tell them that I am decilning the offer of appeal on the grounds that the desciplinary was unfair as Mr Independent is not independent etc.

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I'd ask for the minutes first, submitting your intention to appeal at the same time so you don't run out of time to appeal. State that you'll provide the full grounds for your appeal when you've been provided with the minutes.

Address it to Mr Independant c/o your office. Then if pillockbrains opens the letter, you can complain that he's stealing people's mail.:D

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What did the solicitor say about the fact that, by the time you received the dismissal letter, you were no longer an employee and hadn't been for almost a week?

 

Aside from that reason, I don't think you should appeal for another reason. The remedy for a successful appeal is reinstatement. Do you want your job back? If not, don't appeal.

 

Was your grievance ever concluded? Did you appeal that?

 

You really do need specialist legal advice I think.

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