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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Failed Negotiations and now a DN


NoCardsAgain
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Hello All,

 

New to the forum although have been reading for a while, but now looking for a little guidance. So first of all Hello to everyone.

 

The brief background is I am in a bit of a financial pickle, to the point in the last couple of months I have been unable to keep up with my credit card payments. I wrote to my credit card companies explaining this and have made token offers, letters have been exchanging within deadlines but yesterday I received a default notice from both.

 

I have attached a copy of the one I received from Mercers on behalf of Barclaycard. From what I have read this doesn't confirm for a valid DN due to the date timing (doesn't account for postage or bank holidays) and Barclays address details.

 

Now I am aware there are charges on this account, also PPI(Cancelled) which in my situation would not apply. I was going to attempt to reclaim these charges once I was in a position to settle the account. I probably have all the statements required somewhere to start this but didn't want to risk them turning nasty due to me doing this. I have held this account for about 10 years.

 

I am currently not in a position to comply with the default notices as I don't have the cash to do it, but may have sometime in January and pay all the arrears.

 

I am not sure how I should proceed due to the situation I am in, from reading here my options appear to be:

 

* Requested a CCA from Mercers/BC

 

* Start a claim against the charges and attempt to put the account into dispute.

 

I am not sure which direction to take as my previous negotiations with them seem to have failed. Any advice ?

 

Thanks in advance.

BC Default_Edited.pdf

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Hi NoCards and welcome to CAG.

 

Firstly, read the Reclaiming Guide at Link No1 in my signature below. As you are dealing with unlawful penalty charges on a credit card a/c, you are unaffected by the OFT Test Case about bank charges.

 

Go through all your BC statements noting all penalty charges made to the a/c since it was opened. They can all be claimed back (plus interest if you fancy a fight).

 

Same with PPI but you should start another thread for this in the PPI forum as the 2 matters are dealt with separately.

 

If you are able (and willing) to bring the a/c back in order shortly and keep using the a/c, don't send off a CCA request yet.

 

Instead, write to Mercers saying their DN is not compliant with the requirements of the CCA1974. Tell them also that the a/c will very shortly be put In Dispute because of unlawful penalty which BC will have to repay. This will also mean the a/c balance in the DN is wrong as it includes the unlawful penalties.

 

Confirm that you anticipate bringing the a/c up to date by xxdate so would they refrain from taking any further action.

 

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Trying to figure out how Mercers can issue a compliant DN?

 

For them to act on behalf of a n other creditor surely an equitable assignment has been effected indicating that the account has already been terminated.

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Mercers are part of Barclaycard. They pretend to be another collector but because they are wholly owned (it's not a real company, just the name) it hasn't left BC's hands. A default notice issued by Mercers is unlikely to be a real one, but likely to be an invalid one on grounds of wrong layout etc.

 

After Mercers it may be Calder Financial, who are owned by Mercers in their turn. I would suspect unlawful transfer occurs when it goes to an outside collector company who insist you no longer deal with Barclaycard. The general style there is 'threatograms' and bluster and a pretense that they are agents of BC. An example would be Debt Managers in Scotland.

 

Cheers!

LL

"Do just once what others say you cannot do, and you will never pay attention to their limitations again." - Arthur C. Clarke.

"Thy word is a lamp unto my feet, and a light unto my path." - Psalms 119:105

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