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    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cooking with Halogen Cookers


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CAG is mainly a site discussing legal issues around suppliers of services, banks and debt collection issues, this is the area that people chill out discussing other topics, but your posts don't go towards your post count. I'll flag it up for a moderator/site team to have a look at. I belive they can allow you to post pictures.

 

 

The food looks lovely, hope you enjoyed it!

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Hi Locutus. Thanks for posting my ix. I have no idea, how to get 20 posts. My count always stays on 0 for some reason

 

Hi, stefanietiemann.

 

Loutus asked us to have a look at your problem, We'll see what can be done to get you sorted regarding posting links and pictures.

 

I'll send you a Private Message, please check your 'Notifications'.

 

Thanks.

 

Scott.

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Ok Stef, try now,I think the problem should be sorted.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hm..I noticed something strange regarding the timer on the HC.

 

It doesn't seem to start before being put over the 5 min mark. Then the ticking noise starts.

If I put it on let's say 3 or 4 mins, only the power light comes on but the timer then seems to be stuck and doesn't have the ticking sound and it doesn't move backwards. Did anyone else notice that? Is it broken or is that a normal thing?

If I put it on let's say 10 mins, the ticking sound starts and the timer moves backwards until finished with a bell sound.

But then again the timer in the off position is not pointing exactly at 0, but more towards 1. I am not being picky, but I need it to work. If it seems to be an error, I will send it back for a replacement. Thanks so much for your help.

 

Cheers Stef

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Yes looks ok.

Seems your timer is faulty tho by what you describe.

I got some of these plates too.....was 2 for £1 from Poundland8-)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hello

 

this is what the seller replied: "It is a normal thing for the timer stop ticking not under 5 mins because 99% of foods must cook over longer than that time. it is designed like this just like other oven."

 

Can you guys please check if your ovens do the same as mine? Thanks so much for your help.

 

Cheers, Stef

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Fivenecks,posts made in the bear garden do not attract post count,so any posts made here will not show as additional count.

20 posts are needed to add images or files to posts irrespective of which forum..

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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stefanie mine ticks until it goes off....

 

Hi. Yes, mine ticks, too..but

 

It doesn't seem to start before being put over the 5 min mark.

Then the ticking noise starts.

If I put it on let's say 3 or 4 mins, only the power light comes on

but the timer then seems to be stuck and doesn't have the

ticking sound and it doesn't move backwards.

If I put it on let's say 7 mins, the ticking sound starts and the

timer moves backwards until finished with a bell sound.

 

The seller tells me it is normal like that. Can you run a test for me, please? When you put yours to let's say 4 mins, does it tick and the timer moves to 0?

 

Thanks.

 

Cheers

 

Stef

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  • 2 months later...

Problem:

I bought my Mrs one of these Halogen ovens for Xmas, seems okay but no instructions on how to cook the basics (frozen sausages and alike). Even bought halogen recipe books, waste of money as even they don't explain the basics, lastly, it's a 'Team' product and supposedly their site is teamuki.com - no such site and their support email cr3kg@teamuki.com = dead email, not impressed.

 

Any advice on how to cook basics? My idea is it's not worth £50 when there's no way of knowing how to use it.

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We (Me, Kiptower and bookie) have set up a Halogen Oven basics forum, if anyone reading this thread could add their tips and tricks it would be much appreciated. ;-)

 

Click here to visit - Log in

Maybe that will help? That site is nothing to do with CAG, it is however run by some members who have a lot of respect on this forum :)

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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just read the posts and maybe some of the basics are covered....if not do ask people they will help if you ask the questions......i myself do not cook from frozen thats my choice but the sausages i put on bottom rack from defrosted or defrost in halogen then on 175 0C for 10 mins then 200 0C for another 10 mins then rest ........i do most at 175 but when cooking other stuff i use fan assisted timings on the boxes - 10% but you could always add more mins but cannot takeaway mins ....alot is trial and error and to taste .....bacon the same bottom rack 15mins 175 0C but add more mins if wanted cooked more........just try but keep an eye on it.....if when satisfied with the results of what you are cooking and timings ........write them down for your information.....we all do not get it right first time. but do ask people .......mine is used everyday.......as i said before i am known as ' won't cook don't cook ' and if i can do it so can you ........people on here will have different ways of cooking with it so they might put different suggestions, so do what ever suits you .........do not give up........

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  • 4 weeks later...

We've had the hinged lid version of Halogen oven for nearly two years and it's fantastic! Can't remember where we got it but I know it was mail order. In the short time we've had it, I'm sure that it's probably paid for itself by now - our main fan oven only gets used to do the Christmas family bird and other large jobs. The 1.4Kw Halogen does everything else pefectly and, because of a much shorter start-up, in considerably less time than the 3.0Kw fan oven does. It's also virtually self-cleaning. When the food is all cooked, a couple of drops of washing up liquid and a jugful of hot water left to swirl for 10 minutes on the timer gets everything loosened up and simple to finish in the sink with the rest of the washing up. No more sticky, burnt trays or oven panels or doors to dismantle and end up scrubbing with Brillo! We've got the extender ring which is not only useful for larger jobs but allows the toasting of crumpets, hot X buns, croque monsieurs and Welsh rarebit without the edges getting all blackened to charcoal (unless wanted for flavour reasons like bacon rind) under the grill or in the toaster (yes, with a JML Toastabag for the runny items). Our kitchen is just 10'x8' with very limited work surface space, and the Halogen Oven is the only gadget that we've allowed a permanent place of its own. I can't reccommend it more highly. Remidog.

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  • 1 month later...
We've had the hinged lid version of Halogen oven for nearly two years and it's fantastic! Can't remember where we got it but I know it was mail order. In the short time we've had it, I'm sure that it's probably paid for itself by now - our main fan oven only gets used to do the Christmas family bird and other large jobs. The 1.4Kw Halogen does everything else pefectly and, because of a much shorter start-up, in considerably less time than the 3.0Kw fan oven does. It's also virtually self-cleaning. When the food is all cooked, a couple of drops of washing up liquid and a jugful of hot water left to swirl for 10 minutes on the timer gets everything loosened up and simple to finish in the sink with the rest of the washing up. No more sticky, burnt trays or oven panels or doors to dismantle and end up scrubbing with Brillo! We've got the extender ring which is not only useful for larger jobs but allows the toasting of crumpets, hot X buns, croque monsieurs and Welsh rarebit without the edges getting all blackened to charcoal (unless wanted for flavour reasons like bacon rind) under the grill or in the toaster (yes, with a JML Toastabag for the runny items). Our kitchen is just 10'x8' with very limited work surface space, and the Halogen Oven is the only gadget that we've allowed a permanent place of its own. I can't reccommend it more highly. Remidog.

 

idealworld do one with the hinged lid

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  • 2 months later...
  • 1 month later...

Hi everyone i am a newbie to this site, but i have read all the posts on here and found them all very useful, thanks to you all. We have had our HO since christmas and up until 2 weeks ago had only ever used it to cook bacon, but we tried a joint of pork and a chicken in it and they turned out lovely. And after reading all of your posts and seeing all of your yummy food i am definately going to start using ours to cook more interesting food than bacon. Thanks again

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  • 3 months later...
  • 5 months later...

I have a Creda hob with Solarglo rings but I am frustrated by the way that the heat cycles on and off in use. I want continuous control of the heat (like with a lighting dimmer switch), but the way my hob controls work is out of the dark ages. Is there a solution? Are some makes better than others? My wife wants me to do more of the cooking but if that's to happen I want a hob that works as I want!

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  • 7 months later...

Yes, we are doing life...

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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