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    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Full & Final Settlements


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Full & Final Settlements are perhaps the light at the end of the tunnel of DCA darkness for many folks distressed over accounts, so I thought it may be prudent to have a thread devoted to this issue alone.

 

Perhaps others could give experiences, tips and advice here for others who are not sure about F&F procedures.

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Always keep in mind how little a DCA have actually paid for the debt before offering an amount.

 

...and therefore as in any negotiations always start with a very low offer and increase slightly until agreement or the top end of what you are willing to pay is reached.

 

 

S.

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I have not managed to reach this lofty F&F position yet, but I have been told that offers usually start at 10% on accounts in dispute.

 

Regarding the "top end" of an offer - what happens after that if they still play hard to get?

 

S - do we have any example letters of playing this hand??????

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I have not managed to reach this lofty F&F position yet, but I have been told that offers usually start at 10% on accounts in dispute.

 

Regarding the "top end" of an offer - what happens after that if they still play hard to get?

 

S - do we have any example letters of playing this hand??????

 

You walk away from the table until they become more reasonable... if you are offering a f&f due to no CCA or no prescribed terms then you should be in the position of power over negotiations and not allowing yourself to be bullied.

 

Dont think their are any templates for offers but if their are they'll be in either the templates lib (click on link) or the DCA library (click on link)

 

S.

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You walk away from the table until they become more reasonable... if you are offering a f&f due to no CCA or no prescribed terms then you should be in the position of power over negotiations and not allowing yourself to be bullied.

 

Dont think their are any templates for offers but if their are they'll be in either the templates lib (click on link) or the DCA library (click on link)

 

S.

 

Some of my CCA requests they have sent in seem to be sorta in the middle no mans ground between being enforcable or otherwise.

 

Besides - I would not offer a penny unless I was very sure that they had a bulletproof case.

 

Just checked for templates and no luck. This is odd as I swear I have seen one somewhere.....

Edited by questioner
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Some people have told me that it’s better to try and get someone else to make offers, in your name.

 

Some have alternatively said - do it yourself and head the letter “WITHOUT PREJUDICE”. I think this is supposed to means that the letter cannot be used in a court as liability to one admitting any debt? Is this correct?

 

I prefer to go it alone rather than asking for help off friends etc. If the friend vanishes later on and the vultures come back they could say one still owed a debt.

 

What do others think about this?

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http://www.consumeractiongroup.co.uk/forum/general-debt-issues/134506-inside-dca.html

 

There are many ways to offer.

They do depend on your position.

Also your tactics should change given what they are aware of i.e. your position are you house owner are you working.

Please if you have time have a read of above. it will give you an insight.

 

 

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http://www.consumeractiongroup.co.uk/forum/general-debt-issues/134506-inside-dca.html

 

There are many ways to offer.

 

They do depend on your position.

 

Also your tactics should change given what they are aware of i.e. your position are you house owner are you working.

 

Please if you have time have a read of above. it will give you an insight.

 

In rented property but working yes.

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That seems to be the case with most CCA stuff they have given me - nothing cast iron anyway

 

 

Ive had 2 DC take me to Court with application forms and both have pulled out at last moment.

 

Mind you I am awaiting the next one of Hillden Security which will be great fun.....

 

HAK

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In rented property but working yes.

 

 

OK.

 

There is a letter which invites them to take you to court,however you must understand, that they just might.

 

So what you need to consider is would you be better off going to court or not.

 

If you call their bluff what then nothing, complete nothing.

 

It is a call imho 1 belive that once you get over that fear if there is fear.

 

What is their nothing.

 

So the Full and Final is nothing.

 

It is not the answer you seek but the questions.

 

I wish a good evening

 

The very best regards lilly white

 

 

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Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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OK.

 

There is a letter which invites them to take you to court,however you must understand, that they just might.

 

So what you need to consider is would you be better off going to court or not.

 

If you call their bluff what then nothing, complete nothing.

 

It is a call imho 1 belive that once you get over that fear if there is fear.

 

What is their nothing.

 

So the Full and Final is nothing.

 

It is not the answer you seek but the questions.

 

I wish a good evening

 

The very best regards lilly white

 

I have only been able to pay them a quid a month so?????

 

That was before i asked for CCAs tho

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I did a F&F settlement with black horse - they wanted almost £600 i paid them off with £100 and my credit file marked satisfactory. I relied on them seperating letters from cheques on arrival and them cashing the cheque before actually reading the letter.

 

The admitted they only cashed the cheque cos of this and wouldn't actually have accepted this if I had wrote to ask them first - they did however honour it and marked my credit file settled in green and close the account with them.

 

I'll post you the info I found that helped.

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There are some instances when a cheque sent in ‘full and final settlement’ will discharge a debt, cautions Barrister Rudi Klein. This article, of great interest to all contractors who’ve suffered payment problems, was originally published in Electrical Ti

 

200409082308THE_LAW_Graphic.jpg&w=265&h=10000pixel.gif A contracts with B to carry out certain electrical works. A invoices B for £100. B sends A a cheque for £50 in 'full and final settlement'. A banks the cheque but, subsequently, sues B for the outstanding balance of £50. A argues that the balance is legally his.

This question has arisen in a number of cases and as recently as the case of Andrew Bracken and Ann Trickett v Graham Billinghurst [2003]. Billinghurst carried out work for a Mr.Bracken and a Ms.Trickett. Matters went to adjudication. Eventually Bracken and Ms. Trickett offered to settle for £6,000. Billinghurst sent a cheque made out by a third party - his building company, Advanced Technology Ltd - for £5,000 'in full and final settlement'. The cheque was banked three weeks after receipt. Subsequently Billinghurst was informed the offer of settlement was rejected and the clients were going to pursue the full claim. In the circumstances, said the court, Bracken and Ms. Trickett had accepted the £5,000 in full satisfaction.

The law:

A distinction has to be drawn between debts which are undisputed and those which are disputed. With regard to the former the law relating to part payment of debts was established over four hundred years ago in the case of Pinnel [1602]. Cole owed Pinnel £8-10s-0d (£8.50) due on 11 November. At Pinnel's request, Cole payed £5-2s-2d (£5.11) on 1 October, which Pinnel 'accepted' in full settlement of the debt. He then sued Cole for the balance. The court held that Pinnel would only be bound to accept the smaller sum if Cole had provided some benefit to Pinnel for this concession, or in legal parlance, consideration. In this case Cole had paid the money earlier and had therefore, provided consideration. Unfortunately he lost on a technicality.

A much more modern case is D&C Builders Ltd v Rees (1966). D&C Builders did some work for Mr & Mrs Rees. The work was done with no complaints. But, the builders did not receive the outstanding sum of £482. Months went by and the builders were experiencing financial difficulties. Eventually Mrs Rees offered £300 to settle the matter. The builders agreed to take the cheque for £300 which was honoured. They sued for the balance. Lord Denning in the Court of Appeal gave judgment for the builders. They were not bound to take the £300 in satisfaction of the whole debt because the Rees' had not given any consideration for the builders agreeing to forgo the balance.

Therefore if the amount of A's invoice of £100 is undisputed, B is bound to pay the balance of £50. A further point - the rule in Pinnel's case - that consideration is required for an agreement to accept part payment of an undisputed debt - sounds unduly harsh. Subsequently some exceptions were made. If part payment of the debt is made by a third party, a promise to accept a smaller sum in full satisfaction will be binding on the creditor (where the payment is made on the condition that the debtor is released from the obligation to pay the full amount). This is what occurred in Bracken case, the third party being Advanced Building Technology Ltd.

Amount disputed:

When a cheque is sent in 'full and final settlement' in a situation where the actual amount claimed is in dispute, it is in the interests of both sides to compromise their respective positions or, in legal parlance, achieve accord and satisfaction.

An example is Stour Valley Builders v Stuart (1992). Stour Valley Builders carried out work for Mr & Mrs Stuart. The builders sent a revised account of £10,163 after the Stuarts had disputed some of the items. Eventually the Stuarts sent a cheque for £8,471 in 'full and final settlement'. Two days after the cheque had been cleared the builders informed the Stuarts that the cheque was not accepted in full and final settlement. The builders sued to recover the outstanding balance.

It was argued in the Court of Appeal that the court should adopt the American rule that the banking of a cheque in these circumstances amounted to an acceptance that it was tendered in 'full and final settlement'. The Court refused to go along with this. Instead, it relied upon the Victorian case of Day v McLea: whether there is an agreement to accept a cheque in full and final settlement is dependent upon the creditor's conduct.

Did the creditor cause the debtor to believe that the money was taken in full satisfaction? In this case the builders had made clear, shortly after the cheque had been cleared, that it was not accepted in 'full and final settlement'. The outcome would have been different if there had been significant delay in informing the debtor. Therefore A must inform B, either at the time the cheque is presented (or shortly thereafter) that he does not accept it in 'full and final settlement'. If he fails to do this he will be regarded as having accepted the amount stated on the cheque.

Summary:

The circumstances in which you will be bound by a cheque made out in 'full and final settlement' are as follows:

  • The cheque is offered in circumstances where there is a dispute about the amount owed.
  • The offer in 'full and final settlement' of the dispute is made at the time the cheque is presented.
  • You present the cheque in payment and it is duly honoured.
  • At the time of presenting the cheque or within a short time thereafter you fail to inform the payer that the cheque is not accepted in 'full and final settlement'Number 4 in the above list is critical.

Otherwise, as the Court of Appeal explained in another case, Ferguson v Davis; '...paying in and clearance of the cheque [is] a clear and unequivocal acceptance...'

Furthermore, if you bank a cheque from a third party (as in the Bracken case) in "full and final settlement' of a sum (whether or not disputed) owed by your debtor you will have signified acceptance of it as discharge of the debt.

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I still need to see some examples of templates over F&F letters .

 

Plus if its best to offer it yourself or via someone else.

 

Seems that F&F is the best way to escape the DCA abuse cycle of the system in many ways.

 

as I am skint any vultures who wants to nail me at court if they had the proper cca docs would win the great right to a quid a month. I think they need to be told that. they risk a lot for that would be all I could manage at a push.

 

now if it swung my way then this could happen

 

http://forums.moneysavingexpert.com/showpost.html?p=23402091&postcount=4

 

 

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Dear Sir/Madam,

 

I write to you in reference to the above account number and remind you that this account is legally in dispute owing to your companys failure to provide a valid CCA despite my request being received by yourselves on March 23rd 2009.

 

Find enclosed a cheque for £133.76 for final settlement of this account.

If the enclosed cheque number xxxxxx is accepted and cashed, this is accepted on the clear understanding that my liability for this account is fully discharged and that all credit reference agencies are updated to state this account is settled in full.

 

This should be done within 14 days of the above date, if this is not agreed the cheque should be returned to me within the same timeframe.

 

Yours Faithfully

 

 

Also make sure you write on the back of the cheque only to be used in full and final settlement of acc number XXXXXXXXXX

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Andie,

 

As a matter of interest - the amount of £133.76, what percentage of the outstanding balance was this?

 

Scary

 

£574 was written off

 

I basically had 1 month of my agreement left to pay but they said I had deferred the repayment start by a month so owed another £1.33.76 on top of that + interest and charges from 3 late payments.

 

I thought I was being more than fair by paying the last months payment i know I actually owed but no way was I paying anymore than that.

 

I'm about to try another that balance is £1500 and i'm going to offer 20% ish

 

It is all reliant (sneekily) on them seperating cheques from letters on arrival and banking cheques without reading the letter first!

 

Couldn't happen to some nicer people me thinks :p

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Dear Sir/Madam,

 

I write to you in reference to the above account number and remind you that this account is legally in dispute owing to your companys failure to provide a valid CCA despite my request being received by yourselves on March 23rd 2009.

 

Find enclosed a cheque for £133.76 for final settlement of this account.

If the enclosed cheque number xxxxxx is accepted and cashed, this is accepted on the clear understanding that my liability for this account is fully discharged and that all credit reference agencies are updated to state this account is settled in full.

 

This should be done within 14 days of the above date, if this is not agreed the cheque should be returned to me within the same timeframe.

 

Yours Faithfully

 

 

Also make sure you write on the back of the cheque only to be used in full and final settlement of acc number XXXXXXXXXX

 

Andie - a few questions here.

 

Did you send this in your name or someone elses?

 

If yours - did you put 'WITHOUT PREDJUDICE' on it?

 

Why did you want to pay up when they could not enforce this debt?

 

Cheers

 

I am trying to get the handle on the game.

 

Q

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Andie - a few questions here.

 

Did you send this in your name or someone elses?

 

If yours - did you put 'WITHOUT PREDJUDICE' on it?

 

Why did you want to pay up when they could not enforce this debt?

 

Cheers

 

I am trying to get the handle on the game.

 

Q

 

Hi

 

I sent in my name and my cheque however the most recent one I have just sent is with a 3rd party cheque.

 

I did not put without prejudice on it - the account was current and paid up to date therefore I had no fear of them taking me to court - if they had refused I would have paid in full.

 

I had no problem paying what i actually owed i.e. last months payment I objected to the extra charges and interest they had added. I also assumed that although they had not provided a CCA in 2 months I thought they would find it - they duely did and sent is 3 weeks after they closed me account :)

 

My advice for DCA purposes is = headline without prejudice and send 3rd party cheque.

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