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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Have you received a "Phantom" CCJ or Judgement by Default ?


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I'm sure we had a similar letter a couple of years ago. It read as though a judgement had been made and I'm sure it was Cohens, (but other **** are available).

 

It was duly filed under B for Bin.

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I'm so glad I read this thread..I'm firmly playing possum on a faulty DN, steadfastly ignoring all the threatomatics.

I've had just about every one going, including my infamous lovely red "Summonsalike".

To be honest if I'd got one of the letters above, before I read this, I'd have thought "OMG I've blown it".

Forewarned is forearmed!

Thanks CitiB :)

Elsa x

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Sechiari,Clark & Mitchell,acting on behalf of LTSB

 

SCUM-1-1.jpg

 

Letter dated 7th May 2009 advising they have requested Judgement Order,therefore a Judgement Order will be sent by the Courts in due time. Judgement balance had increased by £50.Enclosed was a Standing Order Mandate. 7 days later a paying in book was received.A judgement can only be applied for if a defence is not filed,my defence was not due until 18th June.

Telephoned court today (29th June) and no such request had been made??

 

False representation of Authority. Example of unfair practice:

Falsely implying or stating that action has been taken when it has not,for example,that civil action has been taken or that a court Judgement has alredy been obtained.

 

I had exactly the same letter, word for word back in October, the judgement balance had increased by their costs £410!. Letter of complaint being posted tomorrow.

LTSB court date 25/7/07

17/7/07 I WON I WON I WON!!!!:p :grin:

HSBC court date 11/9/07 (stayed)

CapOne lba 7/1/08-15/3/08 WON.

Citicards lba 14/1/08

 

Read Read and Read Some:razz: More

 

If I've been helpful in anyway please tip my scales:rolleyes:

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts.

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Not long ago a newspaper had an undercover reporter in the LTSB threat centre.

 

Unfortunately, I cannot remember which one.

 

If anyone can come up with which paper it was, it would be well worth people who have had these letters, seeing if they would be interested in a follow up story.

 

David

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reading this I think that it would be VERY VERY useful to make a complaint in every case to the court concerned.

 

these will stack up against them in future proceedings when fellow caggers are suggesting to the judge that the dca/solicitor has been underhand it will be in the back of his mind

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Cashins - it was The Sunday Times, a couple of months ago. The article is viewable online and can easily be found under the title 'Lloyds puts frighteners on debtors'

 

Well done F DCA.

 

I would suggest everyone who has had a LTSB/SC&M version of that, gets onto them to see if they fancy a follow up.

 

David

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I had exactly the same letter, word for word back in October, the judgement balance had increased by their costs £410!. Letter of complaint being posted tomorrow.

 

Did you send the complaint to the court?? I would like to but I am hopeless at writing formal letters like that. Can anyone help??:confused:

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ive just had a go myself for the misleading letter and poor conduct in a court case. i posted here for any additions:

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/192486-court-claim-o-draft-3.html#post2270310

 

im sending it to the court as well

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Just thought I'd add my half pennyworth.

 

From SC&M:-

 

'We feel it important to let you know that we have Instructed the County Court to enter Judgement against you on behalf of our Client.

 

You should now send a payment for the full balance as stated above to ourselves, unless otherwise directed by the County Court.

 

If you send this payment within ten days you may be confident that further action will be prevented.'

 

Did you get that - they have INSTRUCTED the Court.

 

Viano

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Wouldnt you just love to pull that letter out in court.

 

As part of you preamble, (in best tremulous voice and with an absolutely straight face).

 

" I'm just glad to be getting a fair hearing Sir/Madam. The letter they sent me said they had instructed you to pass judgement against me"

 

Bet they ask to see it.....:-D

 

David

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Did you send the complaint to the court?? I would like to but I am hopeless at writing formal letters like that. Can anyone help??:confused:

I have added it to my defence:wink:

LTSB court date 25/7/07

17/7/07 I WON I WON I WON!!!!:p :grin:

HSBC court date 11/9/07 (stayed)

CapOne lba 7/1/08-15/3/08 WON.

Citicards lba 14/1/08

 

Read Read and Read Some:razz: More

 

If I've been helpful in anyway please tip my scales:rolleyes:

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts.

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Did you send the complaint to the court?? I would like to but I am hopeless at writing formal letters like that. Can anyone help??:confused:

 

 

My letter to the court is as follows:

 

 

Her Majesty’s Court Service

County Court Bulk Centre

Northampton County Court

St Katherine’s House

21-27 St Katherine’s Street

Northampton

NN1 2LH

FAO of The Court Manager

Dear Sir/Madam

Case / Claim No:

Re: Lloyds TSB Bank Plc v me

Solicitors acting: Sechiari, Clark & Mitchell

Following a telephone conversation with a member of the Court this morning, I would like to bring the following to the attention of the Court Manager.

Today, 25th June, I received a letter dated 20th June 2009 (copy enclosed) from Sechiari, Clark & Mitchell who are the Solicitors acting on behalf of Lloyds TSB plc in the above case.

Their letter implies that a Judgement has been entered against me and that the Court will be sending the Judgement Order to me in due course.

Needless to say, I contacted the court only to be advised that NO Judgement had been entered against me.

On the 22nd June 2009, Sechiari, Clark & MItchell had contacted the court and made their request for a Judgement to be entered. This was turned down for the reason that a defence had been submitted and they had been advised of this on the 17th June .

You will see the letter advising the Judgement Order was to follow, is dated the 20th June 2009. However, this is 2 days prior to the date, 22nd June 2009, when the request for a Judgement Order was made with the Court.

Surely this is seriously misleading if not deception.

 

 

just thought I would add my half pennyworth

From SC&M:-

 

'We feel it important to let you know that we have Instructed the County Court to enter Judgement against you on behalf of our Client.

 

You should now send a payment for the full balance as stated above to ourselves, unless otherwise directed by the County Court.

 

If you send this payment within ten days you may be confident that further action will be prevented.'

 

Did you get that - they have INSTRUCTED the Court.

 

Viano

 

 

Oh my... I am seriously jealous. I would so like one of THOSE letters :lol:

 

Most certainly a letter to the court advising that as a LiP you are unawares of court protocols.. but surely the enclosed letter cant be correct?

 

You would be most obliged if someone could confirm if the instruction by the acting solicitors has been carried out.. :lol:

 

Wouldnt you just love to pull that letter out in court.

 

As part of you preamble, (in best tremulous voice and with an absolutely straight face).

 

" I'm just glad to be getting a fair hearing Sir/Madam. The letter they sent me said they had instructed you to pass judgement against me"

 

Bet they ask to see it.....:-D

 

David

 

 

David, since Mr Happy's case I think everyone is practicing one of those :lol: I think I could do the tremolous bit but the straight face .. I would just crack up.:lol:

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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personally i would take out the word deception

 

and add the word deliberately before the word misleading rather than seriously

 

you could also mention that from your research on public debt forums that "it seems that this is not simply a one - off error"

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personally i would take out the word deception

 

and add the word deliberately before the word misleading rather than seriously

 

you could also mention that from your research on public debt forums that "it seems that this is not simply a one - off error"

 

 

Unfortunately, the letter has already gone DD.. but yes, I wish I had posted for comments before doing so .. :(

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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This is r&bs magnificent letter to the SRA. Post 150 if the link doesnt take you directly.

 

http://www.consumeractiongroup.co.uk/forum/show-post/post-2270310.html

 

:D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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