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    • I understand that you have had difficulty messaging me the information that I asked for. However, I asked a number of questions above which need to be answered on the open forum and you haven't responded to those. If you want to get some idea of possible solutions or approaches to this issue then you will need to give us the details that we ask for
    • Also, how much did the warranty cost you? Follow our link to see what we have to say about extended warranties. You should cancel the warranty immediately. You should send a separate letter referring specifically to the warranty and cancel it. I think you have 14 days to cancel the warranty and so you are just within time if you do it straightaway. Don't hang around
    • As advised by my site team colleague above, you need to send the letters of rejection as quickly as possible. I would suggest that you post the letter here for us to have a look at. If you have sent a letter already then let us see what you have sent. You seem to have posted up part of a report which you received. Please could we see the whole report. Upload it in PDF format. I'm not quite clear who it is produce this report. Was it somebody connected with Big Motoring World or was it from an independent inspector. Did it cost you anything? I'm aware that you have coming from Facebook and the point has been already made there that although the assertion of your right to reject it is an important step, the big problem will be getting Big Motoring World to act correctly and to accept the rejection and to refund you. How far are you away from the dealer. You bought the car 13 days ago. How many days have you actually had use of it? What date did you take it into the garage where they discovered the faults? You have told us that some of the purchase price was financed. Who provided the finance? I think my site team colleague above has asked you this question and you need to tell us.  
    • Politicians not being totally honest applies to 99% of them these days. Whoever wins the election will have to find money to pay for all of works needed to repair the damage done during the last 16 years. I say 16 years, as that is when the Banking crash made a huge dent in the UK economy. The Tories have managed a gradually declining country. At least Labour understand they need to fix Britain. The Tories are more willing to accept a broken NHS etc.
    • After Sun*k's interview on Sky, their Ed Conway fact checks what he said. Interesting.  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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have been in touch with SRA yesterday about my complaint and they have told me that there are a lot of complaints about ACS law and they are dealing with them and i will hear from them within next two weeks.

Edited by pridewat
mistakes
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Just out of interest has this firm actually isssued any proceedings yet?

If I've helped feel free to add to my reputation.

 

I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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Just out of interest has this firm actually isssued any proceedings yet?

 

Not as far as I am aware and I am not convinced that they actually will either.

 

I strongly suspect they have already made a pile from people that have just 'coughed up', legal action would cost money and attract more adverse publicity.

 

As Davenport Lyons underwent metamorphosis into ACS, (some of the staff concerned anyway), I think the same process will occur again when it gets to hot.

 

David

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Hello

I think i have made a bug mistake and would like your help

 

I got this letter and sent a reply saying i did download this and offering a smaller settlement :( i no stupid is there anything i can do now?

 

thanks for any help

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Hello

I think i have made a bug mistake and would like your help

 

I got this letter and sent a reply saying i did download this and offering a smaller settlement :( i no stupid is there anything i can do now?

 

thanks for any help

 

Could you post a copy of the letter that you sent them so we can see exactly what you did admit to.

 

Incidentally you need to remove anything that may identify you - ACS have been known to read these threads

If I've helped feel free to add to my reputation.

 

I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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Hello

I think i have made a bug mistake and would like your help

 

I got this letter and sent a reply saying i did download this and offering a smaller settlement :( i no stupid is there anything i can do now?

 

thanks for any help

 

Yeah...do not pay them a penny & let them take you to court (which they wont), even if so - you'll just pay £1 per month if need be ;)

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kinda i butchered one off the internet so it sounded profesional but i did state i downloaded the file but also stated i did not share it and that i have deleted it

 

@mr.ton

so you recommend doing nothing at all just ignore this latest letter rejecting my offer?

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@mr.ton

so you recommend doing nothing at all just ignore this latest letter rejecting my offer?

 

ABSOLUTELY = 100% = WITHOUT SHADOW OF DOUBT :-)

 

Just because they have been to court to obtain IP addresses, does not give them any authority whatsoever to obtain money out of you.

Only a court can do that, via a process etc...

So let them take you to court (at cost to them & which they wont) and even so, just repay £1 per month after all your outgoings are catered for.

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This more and more looks like an ilegal [problem] :mad:

 

Theyve been to a court..so its legal enough - the only dodgy part of all this, is the money issue.

Its for the court system to say how much you must pay & when etc..not ACS:Law.

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Thanks

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