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    • and it legally informs them of your correct and current address as you must do with all old debts last paid/used in say 7 yrs you dont want backdoor CCJ's. what were the names of these IVA scammers, the one you took it out with, and the one that scammed you to let them take over please? your story is slightly worrying. dx  
    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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off road parking


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I realise this may be unusual and not often seen in these hallowed pages but we have a problem with unauthorised parkers using our parking spaces. As expected, the local police have confirmed they are powerless to stop this happening as "its not a public highway" and as the Scottish Courts have outlawed clamping in Scotland, we can't use that tactic either.

 

We are becoming quietly demented by a combination of things: not being able to use the designated parking space we paid handsomely to buy and continue to pay both maintenance and council tax on and not being able to do much about it.

 

The problem is magnified by the inertia of our property factors whose stock answer is to contact DVLA to get the owners details and then write asking them to desist from parking inside our security controlled, locked garage area.

 

Whilst we suspect that they may be ex-property owners who kept hold of their garage entry "plips", or friends of same, it doesn't alter the fact that they shouldn't be in there.

 

Any ideas anyone?

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helpful and entertaining idea but it would inconvenience those neighbours who legitimately use their own spaces.

 

The local police suggested we install bollard in each space but we already have an electric roller door (maintained at great expense) and pay for insurance, lighting and general maintenance proportionate to how many spaces we own.

 

My logic was that is as wrong as if someone had parked in own driveway or garage so surely I should be able to do something?

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The roller door is controlled by remote controlled plips which we bought at the same time as buying the flat. There is a delay when leaving and my neighbours tell me that there are a number of chancers who sit in the lane near the garage waiting for us to leave and then quickly drive in before the door closes. Others simply retained their plip when they sold the flat and the new owners bought replacements from the building's factors.

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I dont understand how these things work, but is there anyway that they can all be re programmed along with the baseon the door itself, so that only property owners can use them?

Lula

 

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Would it be possible to change the frequency of the plips which would make any old ones redundant?? Perhaps if enough residents complained to the property factor then they may be willing to do it??

 

Otherwise, I would be inclined to wait until the garage door closed behind me before moving off. A lockable/collapsable bollard is again an option, as suggested by the Police.

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unbelievable! Whilst we've been discussing this my wife has come back to find a car in our space and another parked just inside the garage door partially obscuring the access and making it extremely difficult to get in and out of the garage! I'm sorely tempted to go down there with a hammer, but realise this won't help our case at all......

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Let the tires down on the offending cars. All four of the tires. I had this problem in the past with a stupid woman parking in my space. I left notes on her windscreen and confronted her in person but she continued to park there.

 

Consistently letting her tires down every night for a week or so soon sorted the situation out.

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Now that's what I call a good idea!

 

Its non damaging but incredibly time consuming for the miscreant. Lets hope they don't take it out on my car! Maybe I should buy a compressor to inflate my tyres?

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We had this in an u/g car park in central Glasgow, primarily previous owners who retained their remotes and used any old space. Bollards are not a solution as they're a pain, but you will already have adequate access control, you just need to tighten it up!

 

Our access was controlled by a 'rolling code' receiver that opened the shutter to let the cars in, exiting was automatic. The agents (bless 'em) were technically illiterate and simply 'cloned' a new transmitter from an adjacent one and passed it on to the owner.

 

By reading the manual of the device, we discovered there were 4 individually addressable buttons authorised to use the roller, with the last one supporting 218 cloned key fobs. (This, in a development of just 80 parking spaces!).

 

The solution was to knock out Keyfob 4, which took out all the 218 clones. Owners had already been told of coding changes and asked to leave their fob (which was then explicitly enabled, rather than cloned) this got around 50 done, then the cloned codes were deleted. They mayhem in the street as cars who had no right to be there were trying to get their fobs to work was a sheer joy.

 

The agents then blocked the system from accepting cloned fobs - it cost £180 to get the machine that codes the fobs, but each flat only gets the same number of fobs, they have parking spaces, and if the fob is lost, it is disabled and a fresh one coded.

 

Solved the probem, and apart from some folk parking in the wrong bays, at least they're all owners, than the free for all you appear to be suffering!

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wow that's a real result! I don't suppose your agents are Peverel by any chance?

 

I can't believe we could be that lucky to have a rolling code, but its worth a try. We've a committee meeting coming up so that would be the ideal time to discuss this. Our idea was similar, with all existing fobs deleted from the system and each owner visiting the concierge to get theirs coded with the new code. One of our issues is that the concierge may be part of the problem as we suspect he may be assisting people with "spare" spaces but haven't been able to prove anything

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Guest lipupfatty

perhaps you could clamp the offending vehicles but no charge a release fee, release the vehicles at your own leisure

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nice thought, but one of our wonderful sheriffs set a legal precedent making it illegal to clamp anywhere in scotland and classifying clamping as depriving the owner of the use of his/her vehicle punishable by a hefty fine if the victim decides to press charges - crazy isn't it? How about depriving the use of my parking space?

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Ah - but what would you prefer...? The same anarchy that exists in England?

 

Our agents were Ross+Liddle, but it's easy to tell if your fob is rolling code or not - open it up, if there is a row of switches, then it isn't - all it takes is is to find the right combo, and they'll all work when switched to it. Even if you need to switch to a new receiver system, it'll cost only £80 for the receiver and £20 for each fob, but this is assuming your own system doesn't has the intelligence already built into it - just that they're not using it!

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