Tai24903 V Abbey

[tai24903]

Hi

Has anyone managed to have a look at the above yet?

 

Now I've re-read, re-read & re-read it. I'm assuming in the first instance that the evidence I send to Abbey, is only the paperwork the court has already seen. Do you think this is correct?

I really want to get it in the post to Abbey on Monday as I'm a bit close to the deadline.....

Thanks, as always for your help.

[tai24903]

Another quick question, forgive me if I'm being simple...'statement of case' I'm not entirely sure what this is or what I need to include. Can anyone point me in the right direction.

Thanks again.

[tai24903]

Quick update:

It was ordered by the Judge on 21 Dec, that me and Abbey had to send copies of our evidence to each other within 3 weeks of that date. Then for me to send my bundle to the court and Abbey within 8 days of the hearing date (8 Feb).

I wrote to Abbey on 7 Jan with my evidence asking them to send theirs to me before 22 Jan to enable me to include it in my bundle.

 

No surprises then that I haven't heard a peep from Abbey.

 

I don't think I'm going to go the route that alot of others have, in so much as I'm not going to chase Abbey with emails/letters, I'm just going to write to the judge enclosing my bundle and a copy of the letter sent to Abbey on 7 Jan, informing him that they haven't complied with the order. (I will copy Abbey the bundle and letter)

Abbey have never replied to any of my requests apart from the bog standard fob offs. They've made promises to respond to me within set periods of time and have never bothered. Whats going to be different this time? I'll be sending them off tomorrow, so i'll wait with baited breath!

[Mad Nick]

Tai,

I'm not going to chase Abbey

Couldn't agree more - no need to remind them of their deadlines. And I've noticed a tidal wave of new Abbey claims being filed over the last few weeks - I bet they're snowed under at the moment. Just imagine the sinking feeling the people in the office must get when the post trolley comes round every few hours piled high with more Court correspondence. Patience is a virtue ! Regards Mad Nick.

[southerner]

I sent an email to Inga and co on 21st Dec in the hope that I would be able to avoid the hours of bundle prep. Needless to say I didn't get a response and i submitted my bundle to the court on 29th Dec.

 

Then, on 16th Jan I received an email out of the blue from Inga offering full settlement! It was the first personal correspondence I'd received from Abbey and I have to say I consider it an advantage that they have my email address so we can now communicate fairly quickly.

[Mad Nick]

Tai, nice one. Is that an Abbey record - offer of full settlement 23 days before a Court date ? We should keep score ! Regards, Mad Nick.

[southerner]

Is that an Abbey record - offer of full settlement 23 days before a Court date ? We should keep score ! Regards, Mad Nick.

My court date is 7th March, so it's actually 50 days before!

[tai24903]

Okay, something weird here......

 

I have today received from Abbey my 6 years of microfiche statements and an offer of settlement!

 

The figure they have offered is alot less than what my claim was for, I had to estimate it because I only had 18 statements to hand.

My concern is that the charges I do have statements for, do not show on the fiche printouts. They are willing to pay these, but my only concern is if these do not show on the microfiche printouts - could anything else not be showing.

I'm quite happy to accept what they are offering, but I want to be sure its correct.

Has this happened to anyone else???????????

[southerner]

I found it quite difficult to match the charges on my statements to those on the microfiche as on my spreadsheets I had written down the dates the charges occurred , but on the fiche it shows the dates the charges were applied to the account. It wouldn't have been such a problem had my statements covered 1st-last day of month! With a lot of concentration and cross checking I was able to match the charges.

 

having said that, I still don't agree with Abbey's totals on one of my accounts, so I'll be emailing to ask for the difference (see my thread - http://www.consumeractiongroup.co.uk/forum/abbey-bank/32118-getting-my-knickers-twist.html#post250769 )

[tai24903]

Hi Southerner

I checked your thread already, and I must admit I'm having the same problem.

I've checked and double checked the date the DD were unpaid and sometimes within 2 months either side there is no charge. I find it unbelievable that Abbey wouldn't have charged the £30 for not paying it.

 

There are some instances that the charge has been applied (I have the statement) but I just cannot find it anywhere on the fiche printouts.

I'm assuming my letter has come from Inga, only by their ref at the top of the letter is Murphy/ICK. I'm assuming the ICK is Inga Kirkham.

I've not contacted Abbey by email before, only by letter, but I think the only thing I can do is to email Inga and ask why some of the charges that I have statements for do not appear on the fiche printout. Aside from that there are a couple of charges on the fiche printout that they've failed to notice (they've highlighted everything they've added onto their schedule of charges). I guess they must be rushing to catch up with their back log!

[southerner]

I must admit, I haven't checked all the charges against the fiche - only the ones for the estimated period and the problem I had with dates was knowing where to start!

 

Make sure the charges that have been missed haven't been refunded - on the fiches that I was sent there were sometimes 2 charges together that had been marked with an X.

 

If you want to email Inga, her address is [email protected]

 

Good luck.

[tai24903]

Cheers for that.

I had sent you a pm asking for her email, that'll be useful.

I'm going to go through the fiche printouts again later tonight, I've got brainache at the moment!