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    • The property was our family home.  A fixed low rate btl/ development loan was given (last century!). It was derelict. Did it up/ was rented out for a while.  Then moved in/out over the years (mostly around school)  It was a mix of rental and family home. The ad-hoc rents covered the loan amply.  Nowadays  banks don't allow such a mix.  (I have written this before.) Problems started when the lease was extended and needed to re-mortgage to cover the expense.  Wanted another btl.  Got a tenant in situ. Was located elsewhere (work). A broker found a btl lender, they reneged.  Broker didn't find another btl loan.  The tenant was paying enough to cover the proposed annual btl mortgage in 4 months. The broker gave up trying to find another.  I ended up on a bridge and this disastrous path.  (I have raised previous issues about the broker) Not sure what you mean by 'split'.  The property was always leasehold with a separate freeholder  The freeholder eventually sold the fh to another entity by private agreement (the trust) but it's always been separate.  That's quite normal.  One can't merge titles - unless lease runs out/ is forfeited and new one is not created/ granted. The bridge lender had a special condition in loan offer - their own lawyer had to check title first.  Check that lease wasn't onerous and there was nothing that would affect good saleability.  The lawyer (that got sacked for dishonesty) signed off the loan on the basis the lease and title was good and clean.  The same law firm then tried to complain the lease clauses were onerous and the lease too short, even though the loan was to cover a 90y lease extension!! 
    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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yes car and a default


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Thank you for your email to the Office of Fair Trading (OFT).

Unless your email concerns a [problem], we will usually respond to standard enquiries within 10 working days.

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Right you have given this shower enough rope so now its time to hang them by it.

 

Dear Ms Ferguson

 

I refer you to my previous correspondence regarding this matter.

 

On XXXXXX date I made a Legal request for a copy of a Credit Agreement you say was signed by me. You are doubtless aware that in accordance with the Consumer Credit Act 1974 you had 12 working days in which to produce it. You have to date failed to comply with my LEGAL request and as such are in default. As members of the CSA I am sure I do not need to remind you of the OFT Guidelines on the collection of debt. You are in breach of several of these guidelines as well as those of your Trade Body the CSA. As a consequence you are also committing an offence under the Consumer Protection from Unfair Trading Regulations 2008.

 

I will not enter into any further discussion with you or your company regarding this matter until you rectify the DEFAULT in my CCA request.

 

Please take this letter as a formal complaint and send me details of your customer complaints procedure which you are LEGALLY obliged to provide upon request.

 

I will be reporting the actions of your company to Trading Standards, the OFT and the CSA and to whomsoever else I see fit.

 

yours etc

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It's a standard reply, don't worry. If they need any further information they'll get back to you. They are being inundated by complaints against DCAs & they don't normally deal with individual complaints. However, the more people that complain gives them a bigger picture as to the problem.

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ok i will send that letter away tomorrow ,but i think they are just goping to send another final notice letter or this same letter ,but thanks for the info everybody

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  • 2 weeks later...

ok this is what i got back from them now .seem i got passed on to somebody else now ? hope you have got idea's of what is going on now

 

 

 

 

Direct Legal & Collections \ Hillesden Securities Ltd

 

I write in response to your recent letter and note your comments therein. Please be advised that the above referenced account was passed for collection to ScotCall from our client Direct Legal & Collections on 11/2/09.

 

I can advise that we are unable to provide you with a signed copy of agreement, therefore the account has been closed on our system and returned to our client. -

 

With regard to rectifying the default notice logged with any Credit Reference Agencies, please be advised that ScotCall have not registered a default on this account.

 

I would advise that you contact our client direct, quoting their reference number , for the information you require.

 

ScotCall have no further information that we can provide to you.

 

As requested, please find attached copy of our Complaints Procedure.

 

Yours sincerely

 

Correspondence Department

 

Enc

 

Registered in Scotland No. SC127277 Consumer Credit Licence No: 307076

 

Please note that, for the purposes of training, telephone calls may be recorded.

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Whose the letter from? Direct Legal or Hillesden? Without reading back thro the posts I assume you have checked with the CRA with regards to the default. From readding the above it doesn't sound like they can produce anything.

DG:)

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well hillesden was the company that had the debt first and tried to collect,then passed it on to belfast collection services to collect

 

now i got this letter with letter head (scotcall debt collecting service )

address in glasgow its the same logo as belfast collection agent but different heading and company now

 

sorry who are the CRA?

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well do i have to do something now? or is it all gone except the listing on my file ?

 

 

sorry all most forgot thanks everybody that helped with this long story !!!

thanks alot you guys and girls helped me alot

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DLC/Hillesden will have had the account and Scotcall/Belfast would have been acting as agents for them.

They could not register a default if they were not assignees (owners of the account)

 

If its been passed back to the OC then there could not have been any assignment otherwise they would (or should have) had the documentation.

 

Your credit file will give the details of who has registered and default there and who you need to contact (if of course there is a default there)

 

Its not to say that the OC will not pass this on again-you need to get a response from them and an assurance that they will not be passing this account on.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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