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    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
    • urm......exactly what you filed .....read it carefully... it puts them to strict proof to prove the debt is enforceable, so thus 'holds' their claim till they coughup or not and discontinue. you need to get readingthose threads i posted so you understand. then you'll know whats maybe next how to react or not and whats after that. 5-10 threads a day INHO. dont ever do anything without checking here 1st.
    • I've done a new version including LFI's suggestions.  I've also change the order to put your strongest arguments first.  Where possible the changes are in red.  The numbering is obviously knackered.  Methinks stuff about the consideration period could be added but I'm too tired now.  See what you think. Background  1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of November 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.  Unfair PCN  4.1  On XXXXX the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will  be reduced to £30 if paid within 14 days of issue). 4.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).  4.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.   4.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim. No Locus Standi 2.1  I do not believe a contract exists with the landowner that gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-  (a) the owner or occupier of the land; or  (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44  For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.  2.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract. Illegal Conduct – No Contract Formed  3.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.  3.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.  3.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.  3.4        I also do not believe the claimant possesses these documents.  No Keeper Liability  5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.  5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.    5.3        The claimant did not mention the parking period instead only mentioned time 20:25 which is not sufficient to qualify as a parking period.   Protection of Freedoms Act 2012  The notice must -  (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; 22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim. 5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable. No Breach of Contract  6.1      No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows a different post code, the PCN shows HA4 0EY while the contract shows HA4 0FY.  6.2        The wording “Electric Bay Abuse” is not listed on their signs nor there is any mention on the contract of any electric charging points at all let alone who can park there or use them.  Interest 6.2  It is unreasonable for the Claimant to delay litigation for Double Recovery  7.1  The claim is littered with made-up charges. 7.2  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100. 7.3  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims. 29. Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practise continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.” 30. In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverable under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...'' 31. In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case. 7.7        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.  7.8        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).  In Conclusion  8.1        I invite the court to dismiss the claim. Statement of Truth I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. 
    • Scottish time bar: Scottish appeal court re-affirms the “harsh” rule (cms-lawnow.com)  
    • I suppose I felt my defence would be that it was an honest mistake and even the initial £60 charges seemed unjust, let alone the now two £170's he is now demanding. There is no Justpark code for 'Sea View' on the signs in the car park and the first/nearest car park that comes up when you're in the Sea View car park is the 'Polzeath beach car park'. If I have to accept that I need to pay £340 to avoid the stress of him maybe taking me to court, then so be it. If people here advise me I don't have a case then I will just have to pay.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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Bacs can be reversed, talk to your bank.

 

This from their site:

 

Update 9th Sept 2009 Mamalooka, Ireland

 

Customer Notice for customers still waiting on a refund.

 

 

The majority of all refunds have been issued, we are aware that there are a few customers still waiting. The only reason for the delay is due to cash flow restrictions on the company imposed by our new financiers. Our company is still not trading.

Our offices are temporarily closed until 1st October 2009

On the 1st of October we will be contacting all customers still waiting with details of this final refund batch. We do apologise for the delay and inconvenience caused

Everyday we are constantly seeking a resolution to this problem and are committed to refunding ALL customers in full. We find ourselves in a terrible position and are endeavouring to recover from the massive financial losses suffered earlier in the year.

On the 1st October this page will be updated with new information and contact details.

Thank you.

G Sheehan

 

 

 

Now Closed

In Administration

As of the 22nd January 2009 Mamalooka Stores EEIG has ceased to trade.

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Conniff,

 

Thank you for your reply, great help i have to be honest i hadn't seen the update until you posted it, i will consult my bank but i dont hold out much hope because it was Dec 2008, the company is in Ireland and it involves IBAF transfers, Guess i will have to wait while 1st Oct 2009 when it supposedly re-opens and send loads more emails, and receive loads more promises of refund payments, until i get some joy!;) Cheers.

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Hi Ripped Off

 

I would encourage you to contact the Eurpoean Consumer Centre www.ukecc.net

telephone 08456 04 05 03

 

They will need copies of your invoice and all e-mail correspondence you have had between you and Mamalooka. We may not get our money back but the owners of the company should not be allowed to trade again under another name in the future.

 

You are in the same position as many of us and I don't hold out much hope from the expected announcement on 1st October. We have had loads of false promises before.

I contacted my bank in January and it was not possible to reverse the BAC's payment as the company is in Dublin.

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JW56

 

Hi,

I see you are currently viewing this thread and from your postings are in the same dilemma with Mamalooka as i am, i'm sick of all the promises of refunds in installments by bacs that don't materialize, i have even asked them to send me cheques via post but to no avail, have you seen the latest Update 9th Sept 2009, re-opening 1st Oct 2009, so guess we will just have to wait while then for some more broken promises.

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JW56

 

Hi,

Thanks for your prompt reply, i have contacted EEC Via email just waiting for reply, i don't have an invoice because i never received any goods, however, like you i do have large string of emails promising refunds that don't materilise, like you i will keep fighting the cause, because this company shouldn't be allowed to trade ever again.

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ripped off

Hi,

You should have received a confirmation e-mail when you placed the order, it is not an invoice but evidence that you have paid the money or a copy of your bank statement showing the payment has been made.

I am not sure the ECC can do anything but we have to try something as far as I am concerned Mamalooka have stole my money!!!!!

I ordered a TV and they haven't supplied it !

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JW56

Hi,

Thanks for that advice, i will check through my 50+ emails and see if i can locate it, don't you think its abit dodgy that throughout all correspondence with them, they fail to disclose the actual refund amount due? even on the one letter i received stating 4 monthly refund payments

it refers to it as percentage of total balance, and never actually admit to owing me £180.49 the amount i paid by BAC's in DEC 2008.

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  • 4 weeks later...

I have received a reply from the European Trading Standards who are now telling me to report the matter it to the police.

The latest e-mail on 1st October from Mamalooka says we should have our refund in next 30 days sent by recorded delivery.

 

Does anyone think this is going to happen? I dont !!!!!

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Hi, JW56

 

I also have had reply from ECC advising me to report it to the police,

Liam Murphy still not replying to emails,

If we hav'nt heared anything by the end of OCT 2009, like you i don't

think it will happen, then we should report the matter as fraud.

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  • 2 weeks later...

I am another customer in the same boat.Paid 600 pounds in December 2008 for a Wii and a TV.Lots and lots of promised refunds but not a penny received.Am working abroad at the moment so difficult to initiate complaint with police but would be willing to pass on details to anyone taking further action

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This is the response I had from ECC, I have asked them do we report it to police in UK or Dublin. I am awaiting a reply.

 

I would urge that everyone caught up in this files a complaint to econsumer.gov

 

Thank you for your enquiry to the UK European Consumer Centre, a case has been created for your reference

From the information provided you have a complaint against Mamalooka for non-delivery of goods and then failing to issue a reimbursement.

The UK ECC has attempted to resolve complaints against this trader however this has not been successful to a lack of response by the trader to email correspondence that has been sent.

Upon further investigation we have discovered that Neither Mamalooka.com nor Mamalooka Stores EEIG or Mamalooka are registered with the Companies Registration Office in the Republic of Ireland, in addition the phrase “administration” relates to the UK procedures for insolvency and not the Irish procedures where the appropriate phrase is “examinership”.

We have also checked into the trader’s address and can confirm that the address is incomplete, the current address provided in Firhouse, Dublin, Ireland, this refers to a whole suburb of Dublin which means it is impossible to locate the company.

As it is not possible to make contact with the trader we are unable to secure an amicable settlement of your complaint. We advise that you report this complaint to the police and to www.econsumer.gov.

It is with regret that we cannot provide any further assistance in this matter.

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I am in exactly the same boat - bought a tv last November and still have no refund -even though been promised so many times. Now they are not even replying to emails either now. I just want my money back which I am sceptical about getting now!

 

What steps has everyone else taken?

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Hi calamitykak

 

I spoke to the ECC on Friday and they said that there is little chance we will ever get our money back from this company. They have had lots of complaints about Mamalooka.

They have ceased trading and nobody can contact them.

 

We should still put a complaint into www.econsumer.gov and also report to the police initially in the UK even though the company was based in Dublin although we do not have the company's full address in Dublin.

 

I am annoyed with myself that I stupidly paid by BAC's and have now lost my money but I am more annoyed that these people can steal money from us and get away with it !!!!!

 

You say you ordered your TV in November 2008 and I ordered mine in January 2009 so they clearly knew long before I placed my order that they had no intention of delivering so it is a case of fraud.

 

I am putting a complaint in econsumer and reporting the matter to the police but I still dont think I will ever see my money again.

 

If anybody else reading this forum has any other ideas then please share with everyone else who has been ripped off by Mamalooka.

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  • 4 weeks later...

where do we go from here i am realy annoyed that this company called mamalooka stores is trying to get away with this taking peoples money with no intensions of giving it back if you sold fake rolex watches as genuine you get done for it if caught/ this company is a lot worse than that they have taken £475 off me with no intensions of paying any back this is fraud and they should not get away with telling lies there is not one bit of truth coming from this company as far as i am concerned we must get a pressure group organised to be able to pursue our claim

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Monoply

 

I totally agree with you.

The Mamalooka website has now been closed down so we cannot even get updates. Not that they meant anything anyway !!!

 

I have been told to report the company to my local police who will then contact Southern Ireland's police.

Realistically I dont think we have any chance of seeing our money again.

 

I, like you have lost £475, which I paid for a Sony HD TV. I bought another one locally, which cost £600 so in total its cost me £1075 !!!

 

I know there must be a lot more people out there in the same position as us with this company so perhaps we should start a new thread entitled something like, "Still waiting for Mamalooka Refund ?" or "Been Ripped Off By Mamalooka?"

 

We may then get more people to join the group.

Just a thought.

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Its time I joined in the list of cheated buyers. I have been watching the posts myself for the last few months since I also paid Mamalooka £475 by BACS (stupid me) for a Sony TV on 10 Jan 2009 and have received nothing but promises. I have sent snotty e mails but now I cannot even do that. At least I will be counted now that I have registered with the forum but I doubt any progress will be made.

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Hi, everyone who as been ripped-off by Mamalooka, been looking at all postings on this Forum, and there seems to be only one person named Wmann been refunded, like me it was under £200 not that means a great deal, but more importantly refused to sign the installment agreement which most of us stupidly agreed to, and threatened them with with Police. Wmann last posted refunded in full March 2009, but firmly believes as it was under £200 and the threat of Police action, Mamalooka just wanted them off their back, If Wmann is still watching this thread i am just curious to know which part of Great Britain they live, Ireland maybe? Dublin maybe? of course your not at any liberty to say if you dont want, just to see you back on the forum would be great as you appear to be our only link at the moment. Many Thanx.

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  • 4 weeks later...
Hi, everyone who as been ripped-off by Mamalooka, been looking at all postings on this Forum, and there seems to be only one person named Wmann been refunded, like me it was under £200 not that means a great deal, but more importantly refused to sign the installment agreement which most of us stupidly agreed to, and threatened them with with Police. Wmann last posted refunded in full March 2009, but firmly believes as it was under £200 and the threat of Police action, Mamalooka just wanted them off their back, If Wmann is still watching this thread i am just curious to know which part of Great Britain they live, Ireland maybe? Dublin maybe? of course your not at any liberty to say if you dont want, just to see you back on the forum would be great as you appear to be our only link at the moment. Many Thanx.

 

Hi

I'm in SE England.

After various excuses and stalling tactics from mamalooka

'we will email you a claim form'

'we will now post you a claim form'

'Now the claim for is online'

and polite but increasingly firm emails from me.

I emailed them all the details they said they needed to proccess a refund:

my order number,

amount owed,

sort code,

address etc (not via the online form)

I also told them that they should already have all these details and was suprised they needed to be reminded of them.

I didn't receive a reply but to my suprise, my money was refunded directly into my bank account a couple of days later.

 

Not sure if this will help now, but I hope you see your money returned.

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Hi Wmann,

Thank you for getting back on the forum so promptly really appreciated, i think where so many of us went sadly wrong, was to fill in the dreaded online claim form, and agree payments by installments which just played right into there fraudulent hands, you inturn point blank refused to play their game, and emailed your details in doing so never committing yourself to " The Fraudulent Installment Plan " Fair play to you for having the forethought, not to play their game. As you said in a previous posting and i quote, " Think they just want me off their backs", i don't think the rest of us will get our money back, as their site as conveniently disappeared, and have no way of contacting them now, but thanks for your hope's of a refund comment, very thoughtful of you.

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