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    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
    • Defence struck out not case struck out...you have judgment  Well done topic title updated Regard's Please consider making a donation if not already to support us to help others.   Andy.   .
    • Hi all, I wanted to update you and thank you all for your help. I am delighted announce that after the case was struck out due to no response from Evri, judgement was issued after I submitted the forms and I was just about to take it to warrant.  today I received an email from the claims department requesting my bank details to make payment for my full award. The process has been long since the initial proceedings  in January i must say your help and guidance has been greatly appreciated.  
    • Quote of the century "Farage pops up when the country’s at a low ebb; like a kind of political herpes" - Frankie Boyle Updates
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Thanks again caro I managed to get a couple of hours sleep.

 

MPs' office doesn't open until 10am so i'll just have to wait and see what happens between now and then. He told me he was going to write if he couldn't get through. So have Equita received a letter today? I would feel easier if I knew what was going on.

 

The letter said I had 24 hours to ring the bailiff with a payment. Does that mean he will come visit me again this morn if i've not rang him? Or is that just another of their scare tactics?

 

I hate living like this...my car is at my sisters, it's chucking it down with rain and I need to do a food shop :x

 

Will update later if anything happens x

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:D:D:D:D

 

The postman has just been and delivered a letter in an envelope marked House Of Commons :D

 

Enclosed is a copy of a letter sent to Equita asking them to explain their charges and a cover letter saying that he's also rang and left my bailiff a message on his answerphone.

 

I feel I can breathe a little easier now although not enough to bring my car home :(

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Glad today's been better for you Emma. :)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks caro

 

hopefully I wont be lurking on here at 2am tonight. Everything locked and bolted again and car tucked away safely at me sisters.....Looking on the bright side....just think of all the weight i'm going to lose walking backwards and forwards to get my car :D. Let's see what the post brings tomorrow x

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Hang in there girl, you have done well. Soon be all over and you can get back to some sort of normallity.:smile:

Tip us a wink on my scales if you think I may have helped at all;)

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Hang in there girl, you have done well. Soon be all over and you can get back to some sort of normallity.:smile:

 

I do hope so lol. I thought this was over in January, then again in April. The buggers just wont let go :rolleyes:

 

I'd much rather be playing with the DCAs. They aren't as scary as these bailiffs x

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just picture the bailiff drinking his coffee this morning checking his messages

 

this it xxxxx from the office of xxxx M.P. Ive had a conversation with Emma Royd yesterday bla bla bla

 

hope he chocked on it

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just picture the bailiff drinking his coffee this morning checking his messages

 

this it xxxxx from the office of xxxx M.P. Ive had a conversation with Emma Royd yesterday bla bla bla

 

hope he chocked on it

 

:D:D:D I may not have got much sleep last night but i'm going to be laughing in it tonight :D Thanks for that vision hallowitch

 

Night all xx

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:D:D:D:D:D:D

 

Morning all,

 

had a phone call from my MP about an hour ago asking if i'd heard anything from Equita. I've not heard a word from them. He told me that he'd had a letter from them saying the debt had been discharged :confused: (as far as i'm concerned there was no debt unless they mean the original council tax). But hey that's good news right ? :D:D

 

He's sending me a copy of the letter he's received so I should get that in the morning. I'm still wary over my car until I have a copy of the letter or got one of my own. My postman has already been and i've got no mail at all today. He also said any more problems with Equita to let him know straight away.

 

Thank you all so much for your help xx

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good news just goes to show you

M.P.s are bending over backward at moment to help mmmmm i wonder why:rolleyes: discharged in bailiffs world

in our world he sxxx himself and he is calling it discharged because he got caught out bet the last thing he expected was phone call from an M.P.

LOVE IT :D:D:D

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good news just goes to show you

M.P.s are bending over backward at moment to help mmmmm i wonder why

 

Funny you should say that :D I rang my MP on tuesday morning and in Tuesdays edition of our local paper he was Front page news regarding expenses. Oh well he got the job done :D

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Morning all,

 

just had the letter from my MP enclosing the letter from Equita.

 

It says:

 

Dear Mr MP

 

Re: Emma Royd...........

 

I refer to your recent comminication and confirm your client's (wrong use of apostrophe :rolleyes:) outstanding balance on reference ******** has been fully discharged.

 

I've still not heard from Equita but at least I have the letter to show the bailiff if he should happen to show up again.

 

Thanks again for the help xx

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