RBS

[tedblue]

No, had the mortgage for 3 years and it was only this year I have had problems. The letter basically said that it was being terminated and a full repayment is required. If I have problems paying back then I should contact a debt councilling company.

 

I was suspicious when I received their letter advising me to make other banking arrangements, but it was a single letter with three account numbers on it. I sent two emails to two different departments at the bank to find out if this included my mortgage and not one person responded.

 

I have at no time received a letter or phone call regarding my mortgage being in arrears. I did at one point contact the mortgage centre to ensure their were no problems but simply received a phone call from the chap in Edinburgh that I did not have to worry about the mortgage at this point.

[Seminole]

And it's definately a mortgage and not just a secured loan?

 

I need to check this but as far as I am aware they can't simply terminate a mortgage.

[tedblue]

Certainly is my mortgage in the name of me AND my wife.

 

Anyone have any tips on how to tell my wife? Do I just give her a bollock and RBS a bollock and just let them get on with it?

[Bookworm]

What, you want marital advice AS WELL? Dear God, man, you don't ask for much!!!

[tedblue]

Hey, just covering all my bases

[BankFodder]

Is the loan in arrears?

[cooneyc]

Hi Ted,

 

I've just read through your thread and can't believe what your bank is doing to you it's quite unbelievable. Anyway I just thought I'd show my support and I hope you can get some of these problems sorted.

 

Chris

[tedblue]

Is the loan in arrears?

 

 

I honestly no longer know, as since the bank took control of the account I have received no notification or phone calls with regards to missed payments or arrears. It simply seems to have been in the hands of one man who has taken umbridge that I have requested the return of my bank charges and thrown his toys out of the pram.

 

It seems that they have linked all three of my accounts together and killed them all. They have been aware that over the last six months I have been negotiating the sale of part of my business. This sale will clear all outstanding debt, they know the figures, they even know the person is taking THEIR loan from RBS!!

[tedblue]

Hi Ted,

 

I've just read through your thread and can't believe what your bank is doing to you it's quite unbelievable. Anyway I just thought I'd show my support and I hope you can get some of these problems sorted.

 

Chris

 

Cheers mate. I'll get through it no worries. It's a case of getting through it successfully, getting the result and making sure we can let people know that we can take the bastards on and win, no matter how they plan to retaliate. A bank is only as strong as it's customer base, and if we can take that away the, the ivory towers will begin to crumble.

[BankFodder]

I am frankly amazed that you don't know the state of the accounts and that you are not being supplied with any statements or other paperwork.

Have you submitted any subject access request?.

If you have not done so I think that you should submit one immediately. Make sure it is properly paid and properly addressed and properly delivered by recorded delivery.

I would also make a separate recorded delivery quest for an up-to-date statement of account. Although they have 40 days to respond to the SAR, I would expect the you should receive a current statement within 10 days at the very outside.

If you have a solicitor to see then obviously it is worth seeing what he says. However I have an impression that solicitors are not ruthless enough with these people and I would expect that you will simply tell you to negotiate and try to reach a compromise.

You have to make your own assessment of the risk you are prepared to take the trouble you are prepared to go to. If you are sure that you are owed £16,000 in charges then there may be something to be said for beginning the litigation immediately. However to be aware that at this level you are heading for the multitrack if they decide to take you on. This means that if you lose it will be a matter for bankruptcy..

From the sounds of it it seems that you were particularly vulnerable when you got involved in the claim and of course the bank has not hesitated to capitalise on this in a brutal way.

Even though it is a very large sum, it is still unlikely that the bank will want to go to court. They will know full well that if the case goes on to the multitrack they will be forced to reveal all of their costs and all of the details of the charging regime. This would bring the whole house of cards tumbling down. So although the risk for you is greater, the potential for disaster for the bank is also extremely great and the size of their disaster would be disproportionate to any loss which you might suffer and would certainly be disproportionate to the catastrophe which would befall them.

I still haven't noticed that you have replied to seminole's question as to whether your house has been used to secure business loan.

[tedblue]

Business loan was taken out under directors guarantees before I even owned the house.

 

The reason I am uncertain on the state of the various accounts is purely down to the fact that I have been solely focused on completing the sale of the business in the knowledge that I would be able to clear the debt, and the bank were aware of this. They have not asked, they have not sent letters, they have controlled everything on a day to day basis fully aware of my situation. I only ever requested statements on the business account and olny requested refunds on the business account. I received the letter on intended termination within 5 working days of receiving the initial refund.

 

It was not until I requested the refund of my bank charges that they have flipped the whole thing over and pinned me. As you say, they know my predicament and have me nailed dead and centre. I have nothing to do but fight.

[BankFodder]

What is the termination date?

 

How much of your charges are you sure about?

 

How much is legitimate debt?

 

Would you be prepared to seek an injunction to stop the closures?

[tedblue]

What is the termination date?

 

How much of your charges are you sure about?

 

How much is legitimate debt?

 

Would you be prepared to seek an injunction to stop the closures?

 

 

Letter states immediate repayment

 

All my charges are due to returned cheques, returned s/o or d/d.

 

Not certain what you mean by debt? My debt? What I need to repay? Or how much I have caused for myself?

 

I think my only option IS to seek an injunction.

[Janet-M]

BF means the debt to the bank Ted after the unlawful charges

[tedblue]

Not happy to divulge it on here but consider a business loan, a business overdraft, and a 3 year old 100% mortgage and you get the idea.

 

Begins with F and sounds like ducked!

[woolfie]

Ted,

 

As another customer who has been well shafted by the RBOS just wanted to pass on my best wishes and support to you.

 

I am in a fairly similar position although my charges are about half what you are claiming back.

 

All the best mate

 

 

Woolfie

[Sugar-walsh]

Hi, your thread gets more and more interesting. Just wondering how the wife took it?!?!?!?!

Sugar:p

[Bean]

I trust you got the advice you needed today tedblue.

 

Bit by bit, keep moving towards your aim however elusive it may seem sometimes,

 

In support,

[Sugar-walsh]

Hello Tedblue, hope you are well?

 

Just wondering whether you have managed to sort anything out with the bank yet????

 

Sugar:p

[rss1979]

I think it is really sick that in 2006 a lender can spite a customer in this way.

 

surely it would be possible to sue for breach of contract and (in the case of business customers) consequetial loss?

[Bean]

Hi tedblue,

 

How are you getting on? Is there anything the good people of this site can do for you?

 

Wishing you well,

[andrew1]

I have had my business account charges covering 2 years refunded by Co-op - keep at it Ted. No legalities, just negotiated, paid in full using the info from this site. Don't go silent on everyone Ted - I think we are all worried about you.

[cats]

Yes we are! It's not easy-even when you're in the right-because most of us have an innate sense of fair play and decency which makes you think that people wouldn't 'treat you like that' if you were an ok sort of person.

That must be the biggest wrong perpetrated by institutions such as the banking industry.

I'm not an extreme sort of person but theres a quote springs to mind along the lines of 'for evil to flourish good men should do nothing'.

Don't lose heart, you have a lot of support here-from good men enabling others to do the right thing.

[Robertxc]

Don't lose heart, you have a lot of support here-from good men enabling others to do the right thing.

Don't forget the women

[tedblue]

Hi,

 

Thanks for your kind words. Hanging on at the minute but really up against it. In the process of moving my mortgage, reported RBS to the financial ombudsman and awaiting their reply, but really feel like a SOS bottle floating in a bloody big sea right now. Still fighting, but feel a bit like a knight that says neeeeee