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    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
    • no its friday 21st by 4pm if you'd done it properly and read the sticky in post 2 it clearly says: ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM  
    • Have had a read up just to double check last day to file defence is 24 June (claim form date is 22 May)
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Get Out Of Paying Debt!


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From what i have gathered,

When your debts get sold to collection agencies like cabot, its possible to ask for original copy of signed agreementetc. If they don't supply within 12 days , only a court can reclaim the debt.

After 30 days it is totally unenforceable!

 

Has anyone actually done this, is this true?

If true what steps must be taken to remove debt defaults etc from credit file?

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I've found that requesting defaults is something hard for them to do as well. Ask for the default (say you didn't recieve it) and nine times out of ten they wont have it. It's one of the first steps they have to do on the journey to court.

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From what i have gathered,

When your debts get sold to collection agencies like cabot, its possible to ask for original copy of signed agreementetc. If they don't supply within 12 days , only a court can reclaim the debt.

After 30 days it is totally unenforceable!

 

Has anyone actually done this, is this true?

If true what steps must be taken to remove debt defaults etc from credit file?

 

Have a good read through the thread "Debt Collection Agencies" in the "General" forum.

 

Your facts are almost correct, however it is 12 working days, after which the DCA are in default and you can stop paying, until such time as they produce the documents. After one month the situation is more clear cut, and they have committed an offence. You can then take action as appropriate.

 

 

 

 

 

 

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The point here is not to get out of paying debts. It's about forcing the creditor to comply with the law. Where the creditor happens to be a scavenging debt buyer who has paid a pittance for the debt it's fair game to make them prove the debt and, if they are able to do so, agree a full and final settlement at less than the nominal value.

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Have a good read through the thread "Debt Collection Agencies" in the "General" forum.

 

Your facts are almost correct, however it is 12 working days, after which the DCA are in default and you can stop paying, until such time as they produce the documents. After one month the situation is more clear cut, and they have committed an offence. You can then take action as appropriate.

 

So what action can you take? ie what are the options?

 

The point here is not to get out of paying debts. It's about forcing the creditor to comply with the law. Where the creditor happens to be a scavenging debt buyer who has paid a pittance for the debt it's fair game to make them prove the debt and, if they are able to do so, agree a full and final settlement at less than the nominal value.

 

I completely agree - i have been dealing with a few collection agencies and they dont play ball - i have no problem in paying back what i owe to the original creditor if they would accept payments - the thing is most debt i have is from charges that i need to claim back then the rest is DCA charges for taking on the debt and writing to me etc - so if i write the correct letters make a few claims and do things right i should be debt free without trying to avoid my past debts - i'm sure many are in the same boat!

People who haven't made mistakes, haven't made anything!

 

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1) You can sit back and wait to see what happens.....probably nothing will, but if it does then you can move to 2 anyway.

2) You can write to the DCA stating that they have committed an offence under the Consumer Credit Act and that the alleged debt is therefore unenforceable. You now expect them to cease any further correspondence, remove any default that they have filed with any Credit Reference Agency, and (if you want to push your look), you expect them to refund the money that you have already paid. Failure to action will result in you contacting Trading Standards, and the FSA.

3) Report the matter to Trading Standards, giving all the details you can.

 

Should the DCA commence a County Court Action, you should defend it on the basis of their failure to provide the documents. I have done a suggested wording for the defence somewhere, but haven't the time at the minute to search for it.

 

 

 

 

 

 

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Alan, if they fail to find or provide the documents after the 30 days what EXACTLY happens to the debt? When you say it is uninforceable what precisely does that mean - is it dead in the water there on in? Is it collectable at a later date? What about the 6 years period?

 

 

Also, I have a thread I need looking at but there's quite alot of the answers here but Cabot are featuring all over the place:

 

http://www.consumeractiongroup.co.uk/forum/other-institutions/18364-cabot-i-want-do.html

 

Thanks

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Alan, if they fail to find or provide the documents after the 30 days what EXACTLY happens to the debt? When you say it is uninforceable what precisely does that mean - is it dead in the water there on in? Is it collectable at a later date? What about the 6 years period?

 

After 12 working days you can legally stop paying the DCA who is in default -after one month you can seek redress as above.

 

The position is that the company that is in default have no legal right to collect that debt, and legally you can reclaim anything that you have paid them. You can also seek the removal of any default they have entered.

 

The company may then pass the file back to the original creditor, or it may end up with another DCA.

 

Original Creditor

 

It is always advisable to issue a DSAR on the original creditor at the same time as sending your initial CCA request, as that will alert you to what information they hold. Should they start to chase you for payment when the file has gone back to them (extremely unlikely), you will already know what paperwork they have (if any), and can deal with the situation accordingly.

 

Indeed if the original creditor, and the DCA have not got the paperwork, they cannot, and will never be able to legaly enforce the debt.

 

However, please remember that you should pay your debts, and if you know that you owe a sum of money then you should properly deal with that. Of course, where there is doubt as to exactly what is due, then the onus falls on the creditor to prove the amount.

 

Another DCA

 

If another DCA starts chasing, I would suggest sending the CCA request as a matter of course, but then when they fail to produce the documents it is important to report the matter to Trading Standards. DCA's should not be allowed to get away with buying debt that is "in dispute".

 

Limitation

 

The Limitation Act is very clear, in that any debt that for a period of six years, has no payment made, and is not acknowledged as owed by the debtor in writing, becomes unenforceable after 6 years. However, the debt is still owed - it just cannot be enforced.

 

I must add that if you acknowledge a debt after the six years, the debt remains statute barred.

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Thanks Alan, I'm sure that explains things for a number of people. One of my first postings ever stipulated the necessity to pay debt rather than evade them so thanks for the reminder- its an important point. This particular situation is purley charges passed on to a DCA, some of my others arn't quite so simple :oops: so the info given is most helpful. Cheers

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