Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

16 Good

About jo5ephedward5

  • Rank
    Basic Account Holder
  1. Hi Guys, Not sure if this is the correct forum but I’ve got a situation with Carpet Right. Last June we purchased 3 off-cuts of carpet from Carpet Right – wouldn’t normally go to a shed but we were in there with someone else and this particular carpet took our eye. It was £620 and £29 for delivery. Both my wife and I are Architects so naturally we took in accurate survey drawings of our house and asked if the end of rolls were suitable for he use we had in mind which was 2 bedrooms and the stairs, we also stressed that it was important for us that the carpet could run all the
  2. They have said they have no CCA following a previous request, nor does the OC. J
  3. I appreciate that but if Westcot have revived a SAR and have just claimed it's nothing to do with them when evidently it is (or has been) seems like a cop out. It's like me putting a CCJ on someone and then saying actually you to ask someone else to for our paperwork... ...so in your opinion Brig should I just apply for it to be set-a-side? If is what are my reasons - it's not my debt, it was potentially Statute Barred according to a letter from Westcot claiming they bought it in 2005 and they served it to an old address without prior communication? J
  4. ...got a letter from Arrow today saying that they've been passed my SAR request from Westcot and I need to remake out the cheque to them as they are now data controllers for this account - I'm slightly perplexed because data controllers or otherwise, Westcot have placed the CCJ againts me not Arrow and I send a SAR to Westcot to see what information they held on me - I appreciate that it seems Arrow are also in on this but thats not what I've asked for...anyone else agree that Westcot should honour my SAR and tell me what they have on me...afterall they mush have something inc. copies of recen
  5. So I sent a SAR to Westcot 14 days ago and had the following response today – and it stinks [see below]. The are basically saying they don’t have to give me anything, they’ve said it all lies with Arrow Global as Arrow are both the Client and Data Controller, however this CCJ was placed by Westcot and is still in their name – can someone please advise of my next move cause I’m sick of them stamping CCJ on my Call Credit file and yet claiming they aren’t processing the data. If Westcot are not teh data controllers and they are not the 'client' then why the hell are they processing a CCJ every
  6. Just checked my brothers T-Mobile contract [albeit he took it out via Phones4u] and it says in the T&C : "Unless we have specifically agreed to sell you a phone or laptop on a standalone basis we only agree to sell or supply a phone, USB modem or laptop (as appropriate) to you on the basis that you enter into an airtime agreement to connect the phone or USB modem we supply to an airtime provider for the specified minimum period on the particular network and tariff that is associated with the phone or USB modem. If there is a connection fee and/or a delivery charge, you must also pay t
  7. Completely agree with that but it's usually tied up with a clause called something like an 'hardware agreement' that states they give you hard ware on condition of you maintaining a contract with them for a minimum period of time and if you don't adhere to this then you must return the hardware - which in this case the OP hasn't done. It's really hard to constructively comment without having a copy of the OPs contract - specifically the clause which he feels they breached which lead to his right to terminate early. J
  8. Well I've popped a SAR to Westcot in the post today as they did state in their last correspondence that they had the correct information for a CCJ and the address it was served at was the last known – the letter [see post #60] - I'd be interested to see what they have that makes them so sure. They also suggest in that letter that as I never received it I should I apply for it to be set aside and when they receive the paperwork they will ask their client Arrow for a final decision on the matter. My thoughts are get the SAR results, then immediately apply for the judgment to be set aside
  9. Nope - CCJ awarded in Oct 11 and I moved out in Sept 11 - no communication from Shop Direct or Westcot prior to this and nothing forwarded by ex-landlord who sent me other things. J
  10. Right it think its time to bring this back to life as I’ve pretty much hit a brick wall with Shop Direct and Westcot. To summarise the last year: • A CCJ appeared on my call credit file late in 2011 and was filed by Westcot at an old address • Loads of chasing later I pinned it down to an alleged Littlewoods catalogue • SAR to Shop direct [who owned Littlewoods] • SAR was very incomplete, showed almost no information • after some various letters we established that the last payment was in March 2006 and the CCJ was Oct 2011 so 5.5years between payments • Westcot say the
  11. I don't feel like we're getting the big picture here - what did they actually do to breach the contract that meant you had a right to terminate without repercussions - you say they restricted your phone but that sounds lose to me - what does the clause say and what happened? Also, rip-off or other wise the contract must have said there was a charge for non-direct debit payments, by withholding that sum from your payments logic would say you were in breech first? off the back of that you may have canceled everything but the fact is you will still owe them the manual pa
  12. Trouble is free phones aren't usually free - you're just spreading the cost across your contract period - as you didn't finish that period (for what ever reason) you'd surely still owe them for the phone? You say you've terminated in accordance with their T&Cs - I don't think I've ever seen any terms that say I can cancel because I don't like the admin fee they charge for processing none automated payments - that's surely also in the T&Cs so how could you just stop paying that portion of the monthly bill?
  13. Hi - Did you get anywhere with this? Did you return the phone when you terminated the contract or was it sim only? And I'm not one to play devils advocate but I thought their T&Cs usually state they charge an admin fee if you don't pay by DD (or is your case more complex?). J
  14. quick one - should I send this request to the CEO executive complaints team that finally gave me some results or should I fire this to the data controller?
  15. OK I'll get something written up and in the post this week - is there something 'official' to look up / quote when making this claim...I.e some code of conduct that sets out some guidelines on what can be claimed. J
  • Create New...