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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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MBNA/Restons claimform - old A+L Card **WON+COSTS**


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Whilst have a rummage thorugh the mountain of paperwork i dug out the CCA that they sent me.

 

Can you all pick holes in it for me?

 

The most obvious thing I can see is that on page 5 just aboe with Jonathan black has ticked his box, it talks of clicking the above link for the rest of terms and conditions. There is NO link. So all the terms are not within the 4 corners of the agreement.

 

So using this little gem from another thread (thanks 42Man) heres some case law.

 

In Wilson and another V Hurstanger 2007

 

A valid credit agreement must contain certain terms within the signature document (s.60(1)(2) CCA 1974). These core terms are the credit limit, repayment terms and the rate of interest (SI 1983/1553 (6 Signing of agreement) which states that the prescribed terms must be within the signature document. (Column 2 schedule 6). s.61(1)(a) states the agreement must contain all the prescribed terms and be signed by both the debtor and on behalf of the creditor.

 

Further, s.127(3) CCA 1974 makes the account unenforceable if it is not in the proper form and content or improperly executed.

 

In Wilson and another v Hurstanger Ltd (2007) it was stated “In my judgment the objective of Schedule 6 is to ensure that, as an inflexible condition of enforceability, certain basic minimum terms are included which the parties … and/or the court can identify within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated. As a matter of policy, the lender is denied any room for manoeuvre in respect of them. On the other hand, they are basic provisions, and the only question for the court is whether they are, on a true construction, included in the agreement”.

 

CCA1.jpg

CCA2.jpg

CCA3.jpg

CCA4.jpg

CCA5.jpg

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no because due to me adjouning the case due to my dads funeral on same day the time order ran out

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Whilst have a rummage thorugh the mountain of paperwork i dug out the CCA that they sent me.

 

Can you all pick holes in it for me?

 

The most obvious thing I can see is that on page 5 just aboe with Jonathan black has ticked his box, it talks of clicking the above link for the rest of terms and conditions. There is NO link. So all the terms are not within the 4 corners of the agreement.

 

So using this little gem from another thread (thanks 42Man) heres some case law.

 

In Wilson and another V Hurstanger 2007

 

A valid credit agreement must contain certain terms within the signature document (s.60(1)(2) CCA 1974). These core terms are the credit limit, repayment terms and the rate of interest (SI 1983/1553 (6 Signing of agreement) which states that the prescribed terms must be within the signature document. (Column 2 schedule 6). s.61(1)(a) states the agreement must contain all the prescribed terms and be signed by both the debtor and on behalf of the creditor.

 

Further, s.127(3) CCA 1974 makes the account unenforceable if it is not in the proper form and content or improperly executed.

 

In Wilson and another v Hurstanger Ltd (2007) it was stated “In my judgment the objective of Schedule 6 is to ensure that, as an inflexible condition of enforceability, certain basic minimum terms are included which the parties … and/or the court can identify within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated. As a matter of policy, the lender is denied any room for manoeuvre in respect of them. On the other hand, they are basic provisions, and the only question for the court is whether they are, on a true construction, included in the agreement”.

 

CCA1.jpg

CCA2.jpg

CCA3.jpg

CCA4.jpg

CCA5.jpg

 

"i dont think that the term "within the signature document" means "on the same page as the signature

 

IMO if the document flows to 4 pages and is clearly demonstrated to be one document by page numbering or by the consecutive flow of the terms then it appears to me that this would be regarded as one document (but a am happy to be corrected)

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within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated.

 

By clicking the link its another document. However there is no link. The the FULL terms arent within the document

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within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated.

 

By clicking the link its another document. However there is no link. The the FULL terms arent within the document

 

yes you are right about the FULL terms not being within the document

 

my apologies i was referring to the fact that the PRESCRIBED terms would be within the same (4 page) document

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I think you could possibly state that you would have been unable to see the full terms if there was no link present, so may not have known what terms you were agreeing to, but DD is IMO right that the prescribed terms can be on a different page as long as those pages can be linked together to show they are from the same document.

Time flies like an arrow...

Fruit flies like a banana.

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I think you could possibly state that you would have been unable to see the full terms if there was no link present, so may not have known what terms you were agreeing to, but DD is IMO right that the prescribed terms can be on a different page as long as those pages can be linked together to show they are from the same document.

 

although on an application form i am led to believe by some of the site team that the prescribed terms and signature must be on the same page and at present i am trying to get confirmation of this

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I think you could possibly state that you would have been unable to see the full terms if there was no link present, so may not have known what terms you were agreeing to, but DD is IMO right that the prescribed terms can be on a different page as long as those pages can be linked together to show they are from the same document.

 

I appreciate that but there isnt a link where they say there should be

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yep, that's what I meant - you could argue the toss on that as they didn't allow you the opportunity of reading all the terms and knowing exactly what you would have signed up to. The prescribed terms though are different and if they are contained in the 4 pages you have, and those pages can be shown to be linked, then currently (although I expect it will change soon enough) the opinion seems to be that that is ok. Not having a link to the full terms is IMHO not ok though.

Time flies like an arrow...

Fruit flies like a banana.

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Whilst have a rummage thorugh the mountain of paperwork i dug out the CCA that they sent me.

 

Can you all pick holes in it for me?

 

The most obvious thing I can see is that on page 5 just aboe with Jonathan black has ticked his box, it talks of clicking the above link for the rest of terms and conditions. There is NO link. So all the terms are not within the 4 corners of the agreement.

 

So using this little gem from another thread (thanks 42Man) heres some case law.

 

In Wilson and another V Hurstanger 2007

 

A valid credit agreement must contain certain terms within the signature document (s.60(1)(2) CCA 1974). These core terms are the credit limit, repayment terms and the rate of interest (SI 1983/1553 (6 Signing of agreement) which states that the prescribed terms must be within the signature document. (Column 2 schedule 6). s.61(1)(a) states the agreement must contain all the prescribed terms and be signed by both the debtor and on behalf of the creditor.

 

Further, s.127(3) CCA 1974 makes the account unenforceable if it is not in the proper form and content or improperly executed.

 

In Wilson and another v Hurstanger Ltd (2007) it was stated “In my judgment the objective of Schedule 6 is to ensure that, as an inflexible condition of enforceability, certain basic minimum terms are included which the parties … and/or the court can identify within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated. As a matter of policy, the lender is denied any room for manoeuvre in respect of them. On the other hand, they are basic provisions, and the only question for the court is whether they are, on a true construction, included in the agreement”.

 

CCA1.jpg

CCA2.jpg

CCA3.jpg

CCA4.jpg

CCA5.jpg

Bump, any one with anymore views on this 'executed' agreemnt

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My agreement is virtually the same as yours FB. Without the rest of the terms and conditions for the original agreement, how can MBNA prove that they have the contractual right to alter the terms at a future date? Therefore in your DN it says you have breached clause 8, but you have not got a clause 8 as your conditions only go up to 4.

 

Surly by not supplying the agreement with all of the terms and conditions that relate to it, they are in default under s77/78 and therefore should not be able to enforce the agreement anyway.

 

You could just copy this agreement, insert the judges name instead of yours, include a copy of the generic "Current terms" and ask how he would defend such an agreement.

 

On your SJ application, do Restons call this an application? they did on mine.

 

I really hope you take them to task in court and win.

Needabreak.

I'm not a legal expert. Any help or advice I offer is based upon experience gained from this fantastic forum.

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My agreement is virtually the same as yours FB. Without the rest of the terms and conditions for the original agreement, how can MBNA prove that they have the contractual right to alter the terms at a future date? Therefore in your DN it says you have breached clause 8, but you have not got a clause 8 as your conditions only go up to 4.

 

Surly by not supplying the agreement with all of the terms and conditions that relate to it, they are in default under s77/78 and therefore should not be able to enforce the agreement anyway.

 

You could just copy this agreement, insert the judges name instead of yours, include a copy of the generic "Current terms" and ask how he would defend such an agreement.

 

On your SJ application, do Restons call this an application? they did on mine.

 

I really hope you take them to task in court and win.

Needabreak.

 

Excellent point. Cheers thats going in my statement:D

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within the four corners of the agreement. Those minimum provisions combined with the requirement under s.61 that all the terms should be in a single document, and backed up by the provisions of section 127(3), ensure that these core terms are expressly set out in the agreement itself: they cannot be orally agreed; they cannot be found in another document; they cannot be implied; and above all they cannot be in the slightest mis-stated.

 

By clicking the link its another document. However there is no link. The the FULL terms arent within the document

 

 

"Four Corners" is only relevant for enforcement under s127(3) as I understand it Fairby.

 

What you have been issued with is a copy of an executed agreement which is deemed to have been signed by them by virtue of the tick in the box.

 

I believe that it is permissible to refer to other terms and conditions elsewhere. However, URL's are normally indicate by underlined text and it could be that the link you are looking for is the header entitled "CREDIT CARD AGREEMENT REGULATED BY THE CONSUMER CREDIT ACT 1974" at the top of the first page.

 

The crux is whether or not all prescribed terms are within the document; it is in the prescribed format and it is signed by both yourself and the bank*.

 

*Notwithstanding electronic signatures

 

Hope this helps...

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

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"Four Corners" is only relevant for enforcement under s127(3) as I understand it Fairby.

 

What you have been issued with is a copy of an executed agreement which is deemed to have been signed by them by virtue of the tick in the box.

 

I believe that it is permissible to refer to other terms and conditions elsewhere. However, URL's are normally indicate by underlined text and it could be that the link you are looking for is the header entitled "CREDIT CARD AGREEMENT REGULATED BY THE CONSUMER CREDIT ACT 1974" at the top of the first page.

 

The crux is whether or not all prescribed terms are within the document; it is in the prescribed format and it is signed by both yourself and the bank*.

 

*Notwithstanding electronic signatures

 

Hope this helps...

 

Appreaciate that but the wording on page 5 it says the 'top of this page' specifically says terms and conditions link. It is not there.

 

As nedabreak says, where does it say they can alter the T and c's It doent so the t and c's are not complete.

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Appreaciate that but the wording on page 5 it says the 'top of this page' specifically says terms and conditions link. It is not there.

 

As nedabreak says, where does it say they can alter the T and c's It doent so the t and c's are not complete.

 

 

If this was an electronic application then it may have been one continous scroll rather than individual pages. Nonetheless, it's more the fact that it says "Terms and Conditions" link and, as far as I can tell, there is no underlined header stating "Terms and Conditions."

 

I agree that you should be supplied with a copy of the original t&c's, which is something that MBNA have not managed to provide me either. However, can I ask in what way is MBNA varying them going to help your case? Have they issued a DN quoting para 8f ??

 

Hope this doesn't sound obstructive...with 3 MBNA accounts myself, I am on your side!! ;)

 

EDIT: Thinking about it, they may also say that the link was an integral part of the web page and would not have been printed out on the document.

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

MBNA Cards

 

CitiCard

M&S and More

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If this was an electronic application then it may have been one continous scroll rather than individual pages. Nonetheless, it's more the fact that it says "Terms and Conditions" link and, as far as I can tell, there is no underlined header stating "Terms and Conditions."

 

I agree that you should be supplied with a copy of the original t&c's, which is something that MBNA have not managed to provide me either. However, can I ask in what way is MBNA varying them going to help your case? Have they issued a DN quoting para 8f ??

 

Hope this doesn't sound obstructive...with 3 MBNA accounts myself, I am on your side!! ;)

 

Yep first DN was para 3 then 2nd DN was para 8.

 

They have supplied when ordered by the court the 'most recent t and c applied to account' but one of my arguments is that nowhere on the original agreement does it say they can vary the t and c's presumably its in sections 4 - 16 for which there is no link and i cannot check.

I could argue that sections 4-16 state that i dont have to pay cos its a saturday and the judge will say prove it.

By that reasoning MBNA cant prove that they could vary it, and i can only refer to whats been produced.

if you see what i mean. I'll put it better that that.

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EDIT: Thinking about it, they may also say that the link was an integral part of the web page and would not have been printed out on the document.

 

They could try but it would print out, and looking at where my name and address is at the beginning, that has been typed in after, cos it doesnt fit. It just looks 'recreated'

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I would have thought, that an online agreement should be stored correctly and securely.

 

It should be secure, so that it can be proved that it has not been altered in any way from the original, and an audit trail of print outs etc.

 

We should be checking section 7 of the Electronic communications Act 2000. This relates to the admissibility of electronic signatures as evidence in legal proceedings.

 

I'm sure there should be certain rules that protect the consumer against the misuse of these online agreements .

 

We should also check the Electronic Signatures Regulations 2002, there may be more info in there re what the creditor has to do re storing this info and reproducing it in an unaltered way.

 

Clearly MBNA have not reproduced this document as per the original, as the terms and link are missing, the pages are not linked, the signature (tick in a box) is not logically associated with the document????

 

A very grey area that needs pulling apart I think.

I'm not a legal expert. Any help or advice I offer is based upon experience gained from this fantastic forum.

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My agreement is virtually the same as yours FB. Without the rest of the terms and conditions for the original agreement, how can MBNA prove that they have the contractual right to alter the terms at a future date? Therefore in your DN it says you have breached clause 8, but you have not got a clause 8 as your conditions only go up to 4.

 

Surly by not supplying the agreement with all of the terms and conditions that relate to it, they are in default under s77/78 and therefore should not be able to enforce the agreement anyway.

 

You could just copy this agreement, insert the judges name instead of yours, include a copy of the generic "Current terms" and ask how he would defend such an agreement.

 

On your SJ application, do Restons call this an application? they did on mine.

 

I really hope you take them to task in court and win.

Needabreak.

 

yes they are in default because s 78 says that they MUST provide any document that is referred to in it (it being the original executed agreement"

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ok they have now sent the statment they rely on in court !!!! I have asked Dianne to attend.

Basically it looks as though Restons and MBNA are just confirming what the other is saying. Nice to know that dianne can confimr Restons statemnt as FACT.

They only sent MBNA statemnt but in it referes to other statement that restons had submitted for SJ hearing.

I think its extrememly vague and rushed job.

I trawled back thorugh and found original statment from Restons which again is hogwash and her statemnt from 29th april.

Heres the letter- note that is only witness statment they are relying on-

 

Comments please.

 

dp2.jpg

dp1.jpg

 

and this is statement from solicitor for SJ hearing

Untitled.jpg

Untitled1.jpg

 

and her statemnt

NF11.jpg

Edited by fairbyblue
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just seen in para 5 and 6 of solicotors statement it states that claimant is contractually entitled to vary terms and conditions. Well thats going to be funny in court when i ask them to point to in in the agreement cos it aint there !!!!

Edited by fairbyblue
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OK FB, heres some thought,

Her point 2 in WS Where is the original if she has seen sight of it, surely they will bring it to court as ordered.

 

Boufonts point 5, you require strict proof of sending, not just some screen printed note.

6. If the claimant is contractually allowed to change things, wheres the original signed agreement that allows them to do so?

7. If you can prove the payment you made, this blows the Tu*d out of the water .

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She refers to the latest T&Cs - were the orignal T&Cs sent? These originals form part of the agreement and should have been supplied with the response to your s78 request. If they didn't then surely they haven't complied with your s78 request and therefore are prevented from enforcement?!

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OK FB, heres some thought,

Her point 2 in WS Where is the original if she has seen sight of it, surely they will bring it to court as ordered.

 

Boufonts point 5, you require strict proof of sending, not just some screen printed note.

6. If the claimant is contractually allowed to change things, wheres the original signed agreement that allows them to do so?

7. If you can prove the payment you made, this blows the Tu*d out of the water .

 

Exactly, they have been ordered to produce original and they have produced what i have previously posted.

how can boufont confirm MBNA internal case management system?

Nothing at all on 'agreement' stating they can vary t and c.

 

and best of all , why is there loads of deletes on case mangement system on in june 08 after the sending of 1st DN?

termination2.jpg

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just seen in para 5 and 6 of solicotors statement it states that claimant is contractually entitled to vary terms and conditions. Well thats going to be funny in court when i ask them to point to in in the agreement cos it aint there !!!!

 

and para 2 contains "heresay" evidence

 

so is para 7

Edited by diddydicky
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