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    • Hi, the vehicle went to Audi Chingford on Thursday 13th May. I did state beforehand that I only wanted a diagnostic. The technician out of courtesy opened the drain letting huge deposits of water escape the seals. Video evidence was provided via AUDI cam. The link for the audi cam has been forwarded to BMW and Motonovo. I spoke to branch manager explained the situation and he stated he would sent me an email outlining the issue. Audi state this is not really an issue and more of a design flaw. However, the seals still have water ingress. I purchased the vehicle with £0 deposit on a 60 months HP plan for £520.00. The vehicle total was £21000. I did not go for any extended warranty. I live almost 70 miles away from the aftersales centre in Peterborough. I have previously uploaded the document I forwarded to BMW however it was in word format. I have had to buy a new tyre almost three days after purchasing vehicle. BMW still have not compensated me for the v62 cost as they said they would. 
    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Attention: the Rankines Panorama BBC1 20:30 10/11/2008


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Anyway were have 65 people on this thread suddenly appeared from? :eek:

 

The power of CAG! And it appears the server is even having problems keeping up with the furious!! ;)

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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I refuse to pay £140 a year to the BBC too.

No way am I paying for a diet of reality tv and one sided propoganda.

 

quote]

 

The BBC forget that they are the worlds worst for harassment when you have no TV and no licence, do they listen when told...........I think not:roll:

Capitalism is the legitimate racket

of the ruling class.

Al Capone

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And another thing!

 

How come the only aparently real person was the lady dealing with Worst Credit?

 

Showing the Rankines on the balcony of their penthouse, a man with £800,000 assets who is too stupid to realise that he could sell a property to pay his debt, then bangs on about losing his 'home' and someone whos father can afford to pay twice the price of a sofa.

 

Is it just me or does this not relate to many real debtors worlds?

 

I notice the absence of any mention of the lenders greed, often lending to desperate people, money they knew that they would struggle to repay, and their recklessness in not using or keeping proper credit agreements.

 

As the saying goes 'you reap what you sow'

 

Still angry Pookey.

I'm in the DCA kicking business ..........and business is good!!!!

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Anyway...that woman speaking on the phone to 1st crud needed a good telling off, she had a yes,no 3 bags full attitude towards them on the phone - i was screaming at her to tell them to get lost :mad:

 

She did the right thing.....very polite, calm, abiding..... it allowed 1st credit to show how they take advantage. End result.....3 recordings painting a more accurate cag picture of their true antics:-D:-D:-D

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Why are these people? the Rankines still getting publicity. What a load of twaddle!! Had to laugh when I seen 1st cretins offices- looked kind of familiar where have I seen them- oh yes a fuzzybobble production:D This was a joke- Richard Kerr a bear!! (I'm a poet!!) to me he just made himself look a right to**er. OOH 16 guests, hope richard isn't amongst them, he may roar:eek: :rolleyes:

<<<If I have helped please tickle the scales;-)<<<

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Have you started you own thread about your SD ? If so then you will receive advice & assistance in abundance from the CAG !

 

If not, im sure someone wud be kind enough to post the how to guide on here so that you can...

 

 

Please don't worry ! They are not worth it...

 

Thank you, did start my own thread, and I am feeling more confident, but until I get this SD set aside, I will not sleep easy. thanks again, the site is really excellent, with lots of help..... :):)

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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Sorry Fuzzybobble, I forgot DO NOT SPEAK TO DCAs ON THE PHONE - unless you are familiar in the art of 'Fuzzybobbling' and have a recording device to hand.

 

Love your work!!!!

 

Pookey

I'm in the DCA kicking business ..........and business is good!!!!

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Why are these people? the Rankines still getting publicity. What a load of twaddle!! Had to laugh when I seen 1st cretins offices- looked kind of familiar where have I seen them- oh yes a fuzzybobble production:D This was a joke- Richard Kerr a bear!! (I'm a poet!!) to me he just made himself look a right to**er. OOH 16 guests, hope richard isn't amongst them, he may roar:eek: :rolleyes:

 

I can assure you i am no Richard, i would rather eat ****e and die than be a monster like that!! But if i was, i wouldn't have been in CC today for repossession proceedings...which thankfully were suspended :)

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After watching the program I'm sure that many people in debt are more worried than ever about what could happen to them . It brought back the helpless feeling I had before finding this site.Its a shame that the BBC didnt make good use of its airtime and actually helped people in debt . Not even a phone line to call at the end of the show for people in debt . what a wasted opportunity.

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Err, Basil & Amanda did not come across as to well informed did they?

No wonder they LOST...

still the BBC gave them a nice big plug on prime time TV;

 

Good Grief and they are still trading;

 

I do hope that that viewers stayed tuned right to the end of the programme.

 

Very dissapointed with Jeremy Vine; BBC.

 

Clearly the researchers didn't do their job properly.

 

AC

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Thank you, did start my own thread, and I am feeling more confident, but until I get this SD set aside, I will not sleep easy. thanks again, the site is really excellent, with lots of help..... :):)

 

have a read of these threads, all successful in setting aside their SD's... hopefully that will give you a little more reassurance... Ive been where you are and it makes me angry :evil: that this programme has just possibly put the fear of god into many more people.... You are surrounded by people on CAG with lots of knowlege and experience. you will be supported.....

 

CCA 1st Credit / Connaught **SET ASIDE WITH COSTS**

 

OMG Connaught/First credit SD**WON-Setaside plus costs**

 

Off to court within the week for a set aside on SD - **WON** PLUS COSTS AWARDED

 

Hearing to have SD set aside**Set Aside**

 

Me v 1st Credit (Stat Demand)

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I saw it and I too was thinking to myself how the lady dealing with Worst Credit should have told them to go stuff themselves.

I wonder if she had to tell them they were being recorded, subject to a making or a TV documentery and that it may be used and they still behaved like total idiots on the other end. Lieing they had not reveived something that had been sent via e-mail and then saying that alone was not enough, even though before it was agreed that it would be.

 

I can't help but wonder if this is the reason they've gone all quiet on me?

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Write to the OFT - as well as any other statutory/regulatory body you are advised to contact. As well as listen to the advice here.

Address your letter FAO Enquiries at:

Office of Fair Trading

Fleetbank House | 2-6 Salisbury Square | London EC4Y 8JX.

Remember to send only copies of any documents you have and keep the originals. They will write asking for your permission to disclose your complaint (and identity) to the trader - whichever DCA it is.

This has been said before, but it's worth repeating.

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Furthermore, it is blatantly obvious that members were not happy about the Panorama programme tonight;

 

COMPLAIN TO THE BBC!!!

 

AC

 

 

Make a complaint

 

Phone: 03700 100 222*

Textphone: 03700 100 212*

Email: Send your complaint

Cymru: Cwyno

Write: BBC Complaints,

PO Box 1922

Glasgow

G2 3WT

*UK-wide rate charged at no more than 01/02 geographic numbers; calls may be recorded for training.

 

 

 

 

I'm drafting a letter of complaint as we speak.

 

 

JOgs

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have a read of these threads, all successful in setting aside their SD's... hopefully that will give you a little more reassurance... Ive been where you are and it makes me angry :evil: that this programme has just possibly put the fear of god into many more people.... You are surrounded by people on CAG with lots of knowlege and experience. you will be supported.....

 

thanks will read them, I think a lot of people will be worrying again. :)

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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