Cabot and 3 HBOS Debts subject to reclaiming

[MCKENNARISE]

Indeed You Are..

[Isiris]

Hope someone will know the answer.

 

I have AQUA credit card, run by Halifax.

 

As alot of people on here, I had problems with money sorted them out and am now building my credit worthiness up.

 

My card charges 32.4% APR (2.75% per month OUCH) so I always pay it off in full and have never been charged interst.

 

Last month, for what ever reaon, I though my bill was £208 so paid £210 as I hate the interest rate but it is serving a purpose. The money was received before the due date. Now I had got it wrong and I owed £240 so was £30 short.

 

Now they have applied interest, fair enough, no problem, BUT they have charged me interest on the full £240. Surely I should be charged on the £30 I owed, not the £240

 

Can anyone share their views or am I wrong

[thewifeandI]

This is standard for part payment of a credit card balance. The interest free period only applies if the full balance is paid off, otherwise interest is applied to whole amount due.

[Isiris]

Thank you

[StudentInDebt]

Have you contacted them about it to see if they will waive the interest payment given your record of making full payments and your intention to pay it on this occasion?

[Rich44]

Yup give em a call and be dead nice ill wager they will make a goodwill gesture

[Isiris]

Mine must be the quietest Halifax thread going

 

Right, CC forms filled and submitted.

 

Total claim is £3175.85

 

Charges £2356

Interest £677.65

Costs £18.20

Fee £120

 

Total claim

 

£3171.55

 

Reference

6QZ49071

 

I have also sent them an email informing them that a cheque will be the only acceptable means of settlement, no paying themselfs first.

[robert_harper_2000]

am I missing something? "The money was received before the due date" I would try the nice bit as Amazon waived the interest as I was humble but if they don't argue it! speak to a Manager and go mad. I use to work at a call centre and the managers would usually say are they kicking up a fuss? As in if they are then refund it - but if you can try not too. B'staards lol

 

Good luck

[dw190]

am I missing something? "The money was received before the due date" I would try the nice bit as Amazon waived the interest as I was humble but if they don't argue it! speak to a Manager and go mad. I use to work at a call centre and the managers would usually say are they kicking up a fuss? As in if they are then refund it - but if you can try not too. B'staards lol

 

Good luck

 

Most of the Money was received by the due date.

 

Last month, for what ever reaon, I though my bill was £208 so paid £210 as I hate the interest rate but it is serving a purpose. The money was received before the due date. Now I had got it wrong and I owed £240 so was £30 short.

[Isiris]

Received a letter today.

 

I am sorry to learn that you are unhappy with our offer to refund £210.

As we have explained previously, the charges we apply to your account do recover costs so we cannot agree to return them all. However to reach an amicable settlement we are prepared to increase our offer to £610.

 

I have replied via email to [email protected]

 

Dear Ruth

 

Thank you for your letter dated 24th July 2006 that came to my attention today.

 

I note your part, and I quote, "The charges we apply to your account do recover costs."

 

That is excellent, if this is the case then I have no claim and will withdraw my Summons.

 

Please could you therefore provide me with a FULL AND COMPLETE breakdown of how the charges are come too. I note the current charge is £35. I would require a full break down of Postage, Stationary, hourly rate of a administrative assistant, and also a breakdown of the manual intervention required. You may note that my Subject Access Request did ask for a breakdown of "Manual Intervention" but you chose not to disclose that.

 

I require the above information within 7 days. I will then withdraw my summons

 

Regards

 

&^&^*&

[clayts]

Go get 'em

 

I somehow doubt they'll respond. They will, of course, settle however

[Isiris]

Woke up this morning

 

Full Payment received for the total amout claimed plus the daily interest accrued up to date of posting.

 

Quite refreshing.

Survey completed and Donation Sent

 

NEXT

[alexcraw]

Fantastic News Isiris. Quietest thread or not, you took them to the cleaners. My confidence is building every day as I come on here and read the success stories which are happening daily!

 

The waiting's the worst!

 

Alex

[Bookworm]

Very well done to you!

[dinky]

CONGRATULATIONS

Well done and happy spending!!!

 

Dinky:)